My Nonprofit Reviews

This is not an organization where folk care enough about the sponsored humans to follow up on individual concerns.

I have sponsored children with Compassion International since 1990. But now I would say do not use them.
I cancelled because this organization does not care to follow-up on child concerns. My sponsored child's letter was 20 lines long, the translation was 5 lines. This happened twice, i phoned Compassion, whose first response was "it is the language they use" ( the language changed all of a sudden from previous letters?). Next they asked me to send them copies of the letters which I did.
Then I had a letter where the child told me he had a bad leg - although photos in the last ten years gave no indication. My email to Compassion via their website got no response.

Get this: when I called them, it was as if I had not sent the copies of the letters to them "not received", nor obviously did they care to follow-up with me the fact they did not have the letters so they could investigate..
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As for my "email" that is a separate department who should have responded.
Compassion was "sorry I was cancelling and would find another sponsor for my child" in response to me saying how can I trust and organization that does not respond or follow-up on concerns?
I should have stopped when the first child I sponsored reach age 18y and Compassion told me that was it, they cannot do any more for her.

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