My Nonprofit Reviews

Here is my personal experience with this crooked "charity".

I made a donation. I believed this to be a one-time thing. However in the confirmation email, it said that it was a monthly donation. There was a link to the "Service Center" which turned out to be just a page showing my donations with NO other links to change my options. I immediately emailed them to stop the recurring payments. Here is the response I received.

We apologize for the inconvenience you have experienced. We are looking into the issue right away and will get your monthly donation removed. Thank you for your patience.
Hali Young
The Wilderness Society

That was on August 29th and they are still charging my account! Unexpected charges to my checking account in this current economy is absolutely unacceptable. So I email them AGAIN to stop charging me and credit my account. Here is the response I received.

We will update our records to reflect the cancellation of your monthly donation via EFT. However, please keep in mind, that this request was received after the cut-off period for cancellations. An additional charge for this month will appear on your credit card statement. Cancellation will take place the following month.
Please do not hesitate to contact us if you have any questions.
Thank you for your support.
Sincerely,
Cristian Pando
Donor Services

WHAT!!!! They refuse to credit my account. I have forwarded my previous request and nothing. There are many many charities to donate to and I chose this one. DO NOT MAKE THE SAME MISTAKE I DID!