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Kim McGarvey

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1 reviews

Review for Peninsula Humane Society & SPCA, Burlingame, CA, USA

Rating: 1 stars  

I have adopted from PHS in the past and been a past supporter but am very disappointed in the way they have "handled" a situation with a friend of mine who has been a volunteer there for 10 years. She was recently told by the PHS Volunteer Coordinator, the volunteers in "lost in found" will no longer be needed and "vet techs" who are already overwhelmed will be taking over. My friend has dedicated her Saturdays and other days (when they needed her) for 10 years to reunite lost animals and they abruptly have told her (and the other volunteers in that dept) they are not needed, not very "humane" to me. When asked for further info, none was given but "the decision has been made." Is this the way to run an organization? My friend is devasted for all the animals she fears will not be reunited. Over the years, she has developed many techniques for people to use to search for animals (who are not in the shelter). She is not one of those people who simply looks at a list and tells people their animal is not there. She has gone over and above what a volunteer is expected to do and this is the way she gets treated. I am so disapointed not only for her but for all the animals as well.

I've personally experienced the results of this organization in...

Past client.

If I had to make changes to this organization, I would...

Ensure that people (volunteers and employees) are treated with respect. This experience with my friend, I am sure is not the only one in which someone was not treated in a "humane" way.

How would you describe the help you got from this organization?

Some

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Quite well

How did you find this group?

Known about it for years

What, if any, change in your life has this group encouraged?

strong bond with animals

When was your last experience with this nonprofit?

2010

Role:  Client Served & I have adopted from this org.