My family was in need of help. We were told this was a great place to go. Instead of getting help we were made to feel like we were in the wrong for falling on hard times. Like we had done something wrong to deserve it. We were told to sell our belongings to get the money we needed. So it wasn't bad enough that we had gotten to the point that we needed to ask for this help, no, we were made to feel like we bad people for having to ask.