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2011 Top-Rated Nonprofit

Turn Your Life Around (TYLA) Inc

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Nonprofit Overview

Causes: Family Counseling

Mission: The mission of Turn Your Life Around (T.Y.L.A.), Inc. is to support, encourage, and empower homeless men and women in sustaining their lives in recovery from drugs, alcohol and mental health issues.

Results: 2012 Year to Date services are as follows: • This year alone Turn Your Life Around has served 345 women. • We have placed 31 women in sober living facilities, where their recovery process can begin. • We have assisted 3 women in the regaining their drivers license through the Homeless Court Program. This program substitutes outstanding fines with community service hours and substance abuse treatment. • Our Employment Service class has assisted 23 women in resume writing, interview techniques, job skill assessments and job search. • Our “Dress for Success” program has given 42 women from various recovery programs in the community over 120 sets of clothing, undergarments and hygiene packets. • Turn Your Life Around has job training in our onsite retail thrift store. In collaboration with the Department of Economic Security Workforce we train women in marketing, sales, inventory and customer service. This satisfies the requirements for their monthly cash assistance, while preparing them for re-entry into the workforce. Year to date we have accommodated 25 women. • We mentored 18 women, showing them how to achieve a life style that is beneficial to productivity. We want to see these women live a fulfilling life with their families and become strong examples for their children. • We have given out 18 (2) way bus passes to women for transportation to and from services, we have supplied 10 women with infant and toddler clothing and have helped 4 women complete the community service hours needed to be released from probation and complete their legal requirements.

Programs: clothing giveaway, peer mentoring, employment service classes, recovery support groups, relapse prevention

Community Stories

46 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 1

OMG...HORRIBLE,DISGUSTING, FILTHY PLACE,WITH NOTHING BUT DRUG ADDICT OLD HAGS WORKING THERE....Were do I start...I went in there to get info on services, which online they said they offer , n I get down there and The "LADY" I SPOKE WITH Stated they No Longer do that. UMMM FALSE ADVERTISING!!!The " SO CALLED Owner/ Director"

Volunteer

Rating: 5

Working at TYLA, you really learn to empathize with the clients. They are not just clients, or files, but real people struggling through challenging events in their lives.

I learned from example of other volunteers, interns, employees and the directors how to show that I care and understand what I can do to help.

Turn Your Life Around is constantly recognized as being a 'caring' facility compared to the rest. Clients come back even when they are finished with their classes to visit, deliver gifts and express their gratitude.

TYLA is truly a warm and comfortable place to be yourself and recover from your unhealthy life habits.

Volunteer

Rating: 5

Turn Your Life Around helps many people who struggle with various problems of addiction and domestic violence/anger management. Turn Your Life Around helps those who have low socioeconomic status find clothes to wear in the thrift store as well as helping them find classes at a low and affordable rate. The staff at Turn Your Life Around is very friendly and willing to help everyone who comes thru the doors.

Volunteer

Rating: 5

Turn Your Life Around is a very comfortable and welcoming environment that invites everyone in. This non profit has very friendly, outgoing, and helpful interns that always are there for clients who come in. TYLA has a wide variety of services and always does their BEST to accommodate and help out the clients at their needs. I love how there is a thrift store right when you walk in. The thrift store is available to everyone and is a donation process. I think this non profit is a great place to get the help you need because of how easy-going the interns make it on the clients (no pressures). If anyone I knew was looking for services of this type I would 100% recommend Turn Your Life Around.

Volunteer

Rating: 5

I've been working for TYLA for about a month now, and it has been a very fun, interesting and rewarding experience. Interacting with clients and helping them with their responsibilities has been educating on both ends. TYLA even has a thrift shop that helps many people every day. People can come in looking for clothes and shoes and other necessities for a low cost, or nothing at all. I'm learning a lot, and working with a bunch of helpful, friendly interns as well. I'm proud to say I work for such a caring and helpful organization.

Client Served

Rating: 5

I love this company. I have been coming to TYLA for services for the past 5 years and have been treated with the upmost respect and dignity although I have made mistakes in my past the people at TYLA understand that was just a part of me and not who I am and helped me realize that change is possible.

Volunteer

Rating: 5

I am an intern at TYLA. My experience with the organization has established the importance of clientele respect and confidentiality. These are values that TYLA puts on the forefront. TYLA is empathetic and understanding of everyone's situation. I enjoy working for this organization and would recommend it to anyone in need of the services TYLA offers.

Volunteer

Rating: 5

Turn Your Life Around offers a friendly approach to individuals who have struggled against the law. They offer understanding and professional advice, which allows for their clients to leave as better individuals than they were when they walked in. The staff from top to bottom aims to succeed in their goal of making the world a better place. Seeing first hand the impact that the staff has on their clients has been quite the pleasure. Not only does the staff treat their clients very professionally, but they also offer an approach that sees their clients being treated as friends or family to the TYLA staff. Clients seem eager to come back to further themselves with their respected topics. I have not seen something quite like TYLA, but this experience has helped me enormously.

Volunteer

Rating: 5

People in the TYLA are really nice, kind and professional. They are willing to help people who are in the trouble and looking for the help. The classes here are fun and taught by professional people. They are here to help people who need it.

Volunteer

Rating: 5

If you want to be a staple in the community TYLA is the place to be! The staff are hardworking and knowledgeable and truly want to help the clients prepare to be better. Just seeing how much they give whether it be the thrift store or classes or out reach programs it’s truly amazing .

3 waynesteele

Volunteer

Rating: 5

Letter received from Peer-Support Client on 12/23/14:

"I would like to thank you for having my back today in court. Nobody has ever had my best interest like you did. I really appreciate you taking time out of your busy schedule, that means a lot to me. I'm really looking forward to working with you and helping me put my fatal mistakes behind me. I won't let us down, I can honestly say you have given me the tools to becoming something other than an addict running the streets and it is also a wonderful feeling knowing that when I step out of prison I will have my life heading in the right direction. I can truly say you're the angel I have been praying for. Thank you Mr. Steele for caring enough to help a struggling addict as myself to recovery. I will write to you when I get to Alhambra, letting you know what yard I'm on if my calculations are right I will have six to seven months, so lets not waste no more time, lets capture the mind so I can do what is right.

Sincerely, Mr. Eric T"

1

Volunteer

Rating: 5

I have seen nothing but love exuding from the employees, volunteers and clients at this organization. Even through the hardships that most of these clients are experiencing, their attitudes are positive as a result of the help and support that Turn You Life Around provides. The employees express true compassion for each client and treat each one according to their individual needs. They are flexible and understanding when approached with new challenges and always appear to find a solution. I definitely recommend Turn Your Life Around as a resource to retrieving help, guidance and support.

1

Volunteer

Rating: 5

Turn your Life Around is an amazing program! It helps a wide range of people with a number of issues. They take each case one by one, and treats each person like an individual. If a client has a problem, TYLA is the first to explain what actions need to be taken. They are very helpful, and a great resource.

1

Client Served

Rating: 5

Great place that REALLY WANTS TO HELP ! Everyone was so friendly and treated me with respect.
I will refer them often

1

Volunteer

Rating: 5

Turn Your Life Around is a great organization located within the center of Tucson. It is open to all types of clients, offering several types of services for those who need them. We are open to all sorts of clients with different needs and are willing to accommodate all of our clients in the best ways that we can. We are a relaxed and compassionate environment and never make any of our clients feel like their presence is unwanted. We are understanding and truly care about the well-being of everyone associated with TYLA, Inc. Our clients love us, and our services are helpful for everyone's journey towards becoming a better person! I highly recommend going to Turn Your Life Around, Inc. for anyone who is in need of the services we offer! We can't be beat!

3

Client Served

Rating: 1

Don't be fooled by the previous reviews. TYLA is lock step with the courts and will throw you under the bus first chance they get, at least in my expirence. They talk down to clients mainly because they understand that everything is court ordered and they got you in a rock in a hard place. People where nodding off in groups and the whole deal seemed like a racket to get your money. TYLA is working hand in hand with using the court system to reap profits and not about truly helping people stay sober. As long as that money is paid every session then the machine keeps a rollin. I pray things improve but I won't be referring anyone here.

1

Volunteer

Rating: 5

Turn Your Life Around possesses a strong 'at-home- feel. They are always there to help and make you feel very welcome. Your needs are met without a fuss and there is always someone to greet you.

Previous Stories
1

Volunteer

Rating: 4

This place has a very welcoming feeling that leaves clients coming back. They clearly demonstrate care and support. The relationships with their clients are kept close on personal level that makes the clients feel special and important.

Review from Guidestar

1

Volunteer

Rating: 5

Turn Your Life Around is amazing. It's passion for helping the homeless population with substance abuse and mental health issues is fresh and caring. They help iin so many ways, clothing, employment service assistance, peer mentoring, support group meetings and just as a resource center to help people get off the streets and into shelter and back on the right track.

Previous Stories
1

Volunteer

Rating: 4

I have voluenteered services at TYLA for two years.
I have helped with grant research and fundraising evernt.

I have watched this organization grow in number of clients and services offered.

They give clients a place to go when there seems no place. They care about each client and go out of their way to help with mentoring, support groups and resources.

Review from Guidestar

1

Volunteer

Rating: 5

TYLA is an amazing organization. I work here as an intern, and I can honestly say that I have seen the people here make significant differences in their clients' lives. The employees and counselors make honest connections and really do want to help people in need get back up and make improvements to their lives. TYLA offers many services that help people find new outlooks on life and make changes for the better. I believe TYLA has had a huge impact on the community of Tucson and will continue doing so in the future. TYLA gives hope to people who thought they had none. The organization is really living up to its name, helping people to "turn their lives around."

1

Board Member

Rating: 5

This agency has the highest of integrity that I have ever known, they empower our clients to believe in themselves, they set an example of what is like to succeed if you have the right attitude and have resources, I call them our Guardian Angels , they help you with everything they got starting with a kind and warm welcome when you walk in their office, if you need something and they don't have it they find a way to get it. Tucson should be very proud to have TYLA as a non Profit agency to help out our community. thank you Martha Hunnicutt

1 Kathleen B.

Volunteer

Rating: 5

Turn your life around is a non profit group here in my community.I first saw the story in the newspaper on how a recovered addict was helping people who are where she once was. She was stepping beyond herself and leaving her comfort zone for something to important. That tyoe of dedication pulled at my heart and I went in to see if i could volunteer. She was just getting off the ground, we had clothes everywhere, people everywhere, questions everywhere and even no air conditioning there for a minute! Everyone pulled through and worked so hard together. Cheryl and her team made things come together and in so many ways. They are a support groups, out patient rehab services, clothing programs and so much more for people who really need it. Everything donated is put in the store and sold in order to fund all the services they provide. With drugs being such a problem in our community as well as the rest of the nation, it's more than just positive to have such programs for people, it's essential. Even saving one person and showing them a better way would be worth everything they sacrificed and have done for others. Each day that passes another person walks through the doors for a friendly smile, a helping hand,hope and love. You have that at TYLA. This is a program worth supporting in anyway you can. I know it's hard to give when your thinking the money will be spent on something other than your donating for. It 100 % all to TYLA and the people it serves. This place has an address not PO Box, they are there when you walk through the door. Real people, real hearts and real hope.

Review from Guidestar

1

Board Member

Rating: 5

I have been an Advisory Board Member for approximatly 2 years, and have watched with amazement their accomplishments in such a short period of time. This is a testamonial to the fine staff and volunteers and their dedication to their clients and programs.

Review from Guidestar

1

Board Member

Rating: 5

I have been with Tyla since it was infancy by estaboishing their 503c.
The staff under Cheryl have down an outstanding poerformance for their clients in these difrficult times. The growth and service is beyond words. As their financial advisdor they are doing what needs to be done.

Their future is bright.

Review from Guidestar

1

Client Served

Rating: 5

TYLA has helped my recovery in many ways. The staff are incredibly friendly people and their hard work is what makes their program special and what helps so many clients make it through addictions.

1

Volunteer

Rating: 5

My name is Dyan Norleet and I have been a volunteer off & on since they started..I have had the privilege of seeing them go from a small agency to one of the best in Tucson AZ, I have brought friends, family there for help, in donations, attending classes and counseling..I have always found them to be kind, supportive, helpful and always very caring..if they don't have the answer, they either find it or create it!! There was a time when I was very sick due to a treatment, and need help...they were there the next day, with what I needed and installed it..I always see "friends of TYLA" stopping by to bring donations, sharing how great their lives are going, and staff always has time to listen & support(no appt needed to show caring, & support) The staff there are well-trained and offer excellent services...I recommend to everyone to go there!! I am a professional therapist who is unable to work with over 20 yrs of experience, it is without hesitation that I say, they are the best in the community, and have brought so much to Tucson!! TYLA always helps!!!

Review from Guidestar

1

Donor

Rating: 5

I have watch TYLA grow and serve the needs of others since it started in 2007 In that time i have seen many people change their lives and become a active member of society It always warms my heart to see the family's that have benefited by the work that is done at TYLA

The staff is unbelieveable and reach out to everyone that is part of TYLA THEY CARE and go beyond what is expected to help others

This is a very warm and inviting place and it seems like a family

I attended the Christmas party this year for the familes of TYLA and i could not believe all that they did for the children it was awesome

They are GREAT

Review from Guidestar

1 Brittany N.

Volunteer

Rating: 5

I have only been interning at TYLA for a short time, however during my weeks here I have seen their positive impact. I have had the pleasure of leading some of the recovery group meetings hosted by TYLA as well as participating in the peer to peer counseling. In doing this I have been able to teach people how to search for jobs, enroll in programs to recieve assistance in decreasing overwhelming financial debt, and most importantly achieve a lifestyle of sobriety they had thought to be impossible. TYLA has played, and continues to play, a crucial role in bettering the lives of Tucson's community. I feel lucky to be a part of such a wonderful program.

Review from Guidestar

1

Volunteer

Rating: 5

I am an intern at TYLA. They do everything they can to help people in need, whether it may be help in recovery or everyday needs. They are always there for a helping hand by giving clothes as care packages and toys to childern in the community.

Review from Guidestar

1

Volunteer

Rating: 5

This is a wonderful agency with a staff of incredible people dedicated to their cause. They change peoples lives every day Nd their hard work and integrity is what makes this small program so impressive.

Review from Guidestar

1

Volunteer

Rating: 5

I interned at TYLA to learn more about the process of recovery for addicts. Their treatment center is a wonderful place and the people are friendly and helpful. Not only do they make sure to take good care of their clients, but their employees as well. The facilities are very cozy and comfortable, which makes everyone feel at home and welcome. I would recommend this organization to anyone fighting addiction as I have seen a lot of success.

Review from Guidestar

1

Volunteer

Rating: 5

I have been volunteering here for 4 weeks and ever since i started I have felt right at home. All the employess are very nice and show great care to anyone who walks into the store form clients being served to the customers for the thrift shop. I have also had th privelidge of speaking with a handfull of the clients and they all have had a positive experience with tyla. Everyone is treated with respect and anyone looking for a road to recovery should definitely consider tyla for doing so.

Review from Guidestar

2

Volunteer

Rating: 5

The peole at TYLA are hard working, dedicated and very helpful and knowledgeable. It's been a great experience helping out around here.

Review from Guidestar

2

Advisor

Rating: 5

I have been an advisor with Turn Your Life Around since they opened in 2007. I have seen the program grow and wintnessed the staff's care and support. The client's tell me repeatedly how much TYLA has done for them, and how they have needed them in their recovery. They need funding for their program to grow, and work on resources to help them with this continually. They are simply understaffed. The staff does whatever it takes to keep their small agency going. They are amazing !!

Review from Guidestar

2

Board Member

Rating: 5

I work in a half way house where often inmates arrive with nothing more than what they are wearing, most have lost contact with friends and some come to us from other states and do not have any familiy close by or do not have any money and they have to find work withing 15 days of arriving to our program or they risk going back to prison. TYLA has been the place where our clients can go to recovery meetings, they offer peer to peer recovery support groups, they offer clothing giveaway, they offer employment services and job training services, and they offer bus passes also help them obtain birth certificates when needed and they give them 12 step books to the ones who need them, and other miscellaneous needs, but what I really admire of this agency is the integrity and the heart the staff have for all the clients that come into their agency, they greet you with a smile and shake your hand they treat you like you are someone who is an important person, they give our clients 2 bags full of stuff and they invited them to come to the meetings to give them support in their recovery, I take 2 to 4 clients every Tuesday to get clothes females and males and they always treat us with kindness and respect this agency is a small store the treatment section is in the back, when our indigent clients first arrive to our center they are afraid of what they may or may not do right,but knowing that there are people out there who is willing to give them support it does make a difference to them. This agency is truly a great resource of support for those who have nothing material and need to get better so they can take care of their family, they know how to inspire hope they always seem to know when speaking to our clients when to say something and when to just hear them out, they are so humble and helpful you can always tell when someone has real desire to help you and they do

Review from Guidestar

2

Volunteer

Rating: 5

They were very helpful with helping get my license back. Wonders happen there, they are living miracles

Review from Guidestar