I have learned a lot from this organization! They sure know what their doing. Very helpful in every way. Especially one awesome lady. Not sure I can give names but she knows who she is. She is very kind and ready to invest what ever time it takes for me to understand the info being given to me. I'm so HAPPY I found this place. For years I been in the dark and now I feel a little more positive about my job because now I'm learning things that make more sense! I'd give this place 20 stars if I could.
I needed a step in shower. Medicaid sent 3 contractors out. Marilyn Curtis with Switching Places With Your Parents ask me which contractors took time to talk to you. I told her only 1 unfortunately Medicaid goes with the lowest bids. Marilyn went through the Ohio Administrative Code find a rule that stated I had some say in this. Once presented to Ohio Medicaid I got to use the only company that took time to ask me questions!! I love my new shower and without this help I would've gotten something from someone who didn't care what I needed!