Snapcap Inc

Programs: Snapcap members continued their work together throughout 2017 to strengthen primary care "safety net", the part of the healthcare system which serves the most vulnerable residents in the western new york region. Leadership from each snapcap member organization met on a monthly basis to discuss current issues and opportunities for improvement pertaining to healthcare delivery to patients and community members in need. These monthly forums were integral to illuminate issues in the complex regulatory world and dispel any confusion, and to improve healthcare safety net performance in general.

in 2017, snapcap completed a strategic planning process to determine how best to work together to build the collective capacity of members to survive and thrive in the current landscape of healthcare delivery system and payment redesign/reform. The strategic plan will guide the work of snapcap in coming years. Snapcap members worked together to support increased access to higher-quality, more state-of-the-art care for patients living in poverty. Additionally, snapcap members worked in close partnership with local and state-level agencies to better align community health improvement efforts and spotlight the important impact of primary care in the healthcare system.

snapcap collected comprehensive data from members on de-identified patient demographics, population health status, chronic disease management, and achievements in health information technology transformation. This was turned into a regional "snapshot" of the health of all underserved wny residents who received care in the preceding year and was shared with the broader membership and community as a whole to serve as the basis for improvement project decision-making.