We visited a dog we felt very passionate about and fell in love with. ROAR kept giving us the run around as to what was happening and was very uncommunicative, saying that they would let us know what was going on and then not following up or answering our phone calls or emails. We ultimately found out they gave the dog to another family. A week later, that family surrendered the dog again, and then ROAR came back to us. By that point, we had been approved to adopt elsewhere so we couldn't adopt the dog. We felt discriminated against and they were not very kind to communicate with throughout the entire process.
Last week we adopted a puppy through ROAR and the experience was amazing. From the first call to when we picked up our new family member everything was done with such professionalism and such love for the animals they care for. All the staff and volunteers were so wonderful and knowledgeable. We left the shelter with everything we needed, feeling like we were prepared and so excited to welcome her to our family.
I would highly recommend this shelter to adopt from and donate to.
We were looking for a puppy and came across R.O.A.R. by accident. We are SO happy that we did. Upon arrival we were greeted by the sweetest people. The facility was immaculate. We were given a room with the puppy we wanted along with a volunteer. He answered all our questions and was obviously an animal lover. We completed the application and were notified a couple of days later that we had been approved. Can't tell you how happy we are. We have a 12 week old sweet and lovable puppy. We will keep sending photos as she grows!
I adopted my kitty, Quinn (fka Phoebe) from ROAR last week and I was so very impressed with the rescue center. It was clean and very well run with absolutely amazing caretakers. Not only that the folks running the rescue really know their stuff and want to make sure the person adopting and pet will be a match. I would highly recommend this rescue center and I have already! :)
Thank you ROAR!
I found "Delilah" [now Lilah] at Ridgefield. First; the shelter was clean and had no foul smells at all. Well run, neat, and has very friendly staff. Our dog was rescued from a high-kill shelter in Mississippi, so there has to be a bit more "logistics" involved, but they do this each day. All volunteers were friendly and spent time with us, and the Adoption Coordinator [Sarah] not only spent time, she drove Lilah 2 hours to our house in MA [which we greatly appreciate!]. In summary; "They rock!"
We recently adopted a kitten from R.O.A.R. She was a very timid and shy cat who had been given a rough start in life. When we visited her at R.O.A.R. the staff was extremely helpful in educating us about her past and in providing guidance for her future with us. We were allowed to spend about one and a half hours with her before we decided to adopt her. A staff volunteer was with us the entire time and was very helpful with all the questions we had. After only a few days we are happy to say that adopting her has been a blessing for us. As we spend quality time with her she is beginning to open up socially and develop a playful and curious personality. We are looking forward to a long and loving relationship with her.
I would give them 10 stars if I could! I adopted my dog, Rufus, from them a month ago, and they were so wonderful to work with. He's the perfect match for me. Lexie, Sarah, and the volunteers were incredibly helpful and I'm so grateful to them for giving my sweet, shy guy a loving, temporary home until he found his forever home with me.
We had the absolute BEST experience with ROAR!
We were looking to add a small dog to our family after losing 2 of our 3 dogs within a month of each other.
First off, the facility is spotless! It feels like you are walking into someone’s home. The staff onsite was so caring and understanding. Their suggestion to meet several dogs while we were visiting allowed us to find our perfect match.
Lastly, the process was the best we have ever worked with. You must fill out the application in person. Then they do a reference check. They will bring your dog to you as the final phase to make sure it’s the right fit. Sarah, our Coodinator, is a wonderful woman! Honestly, we can’t praise this facility any higher.
Please adopt, don’t buy!
Fondly,
A happy family
The animals are well-socialized and well cared for here. The employees and volunteers are kind and manage the shelter well.
Review from Guidestar
I've adopted a cat and more recently a puppy from ROAR, both were well socialized and in good health when I adopted them. I went back to ROAR numerous times when I was on the search for the "right" puppy (who fit my active lifestyle but could also double as a lap dog) ROAR was helpful in the search and I walked out in December with the most incredible puppy in the world. I love both of my boys and they get along famously. I simply cannot say enough good things about ROAR.
I went to ROAR to adopt a dog to be a friend to my 4 year old Lhasa Apso after our 13year old Elkhound passed. I had a wonderful experience adopting Sadie, a cattledog/shepard mix. The staff was caring, while also being clear about how important the home visit would be to the dogs initial meeting. It was handled with utmost care, and they have been best friends since.
I was so impressed by the adoption process, that I decided to volunteer as a dog walker. What a wonderful group of caring and conscientious people. The animals are respected, well-cared for and loved by the staff, volunteers and surrounding community.
It's a great shelter. The animals are very well cared for and they've saved countless from the south. I adopted a dog from there. He was a puppy when I got him and had gone to another family and then was returned. The dog is now in training to be my service dog and is coming along very well.
I only wish they reviewed applicants and chose the best one rather than do a first come first served basis. If they did this they would see less animals returned to the shelter, however I think they would have less money for the shelter so it may explain their motives. I just think less moves and changes of ownership is better for the dogs/cats especially at a young age.That's the only reason why this got a four instead of a five.
I adopted a kitten for my daughter from ROAR in December 2011. I just called and asked if they had any kittens. The staff was very friendly and helpful in telling me how to go about adoption. When I visited ROAR to choose a kitten I was very surprised how clean and organized the place was. My daughter actually got to cuddle and hold the kitten she chose while I filled out the application. Another surprise was that there was actually a line inside for these kittens! Needless to say we were approved and are very happy with our kitten and the whole experience with ROAR in general.