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Causes: Mental Health, Substance Abuse Dependency, Prevention & Treatment
Mission: Preferred family healthcare, inc is a dynamic and caring organization committed to providing integrated care to assist individuals in achieving overall health and wellness.
Programs: Preferred family healthcare ("pfh") offers mental health treatment programs for youth and adults suffering from a serious emotional disturbance or serious and persistent mental illness. Designated as a community mental health center (cmhc) in arkansas (doing business as health resources of arkansas) and missouri, pfh is able to serve individuals who experience difficulty accessing services due to being uninsured. Additionally, pfh operates a vast network of outpatient clinics throughout arkansas and oklahoma (doing business as dayspring behavioral health) providing treatment in over 43 clinics and over 150 schools across both states. Pfh has been at the forefront of designing interventions that have progressively allowed for more and more clients to maintain independence and mental wellness. Such interventions include health home engagement: pfh participates in the health home initiative in oklahoma and missouri providing care coordination to individuals whose mental illness and physical health symptoms identify them as high-risk. Accomplishments: pfh continues to be a trail-blazer in implementing innovative practices. This is evidenced by multiple federal and foundation grant awards allowing the agency to pilot what have turned out to be highly successful integrated care efforts. Initiatives include a health home for persons with intellectual and developmental disabilities, and primary/behavioral health care coordination for persons who have comorbidities where outcomes will help inform strategic priorities of the organization moving forward.
preferred family healthcare ("pfh") specializes in the prevention and treatment of substance use disorders including outpatient treatment, creative arts, virtual counseling services, and residential treatment. Pfh also provides programming that is targeted to specific needs, such as gender-specific women's services, trauma and co-occurring services, alumni programming, supportive housing, relapse prevention, and drug court services. The agency has played a significant role in the development of comprehensive substance abuse treatment and recovery (cstar) programming in missouri. Since opening up the first adolescent program in 1991, the agency has grown to become the largest provider of adolescent and adult substance abuse treatment in missouri. The agency's commitment to developing and expanding services to meet the needs of its consumers resulted in adding new services to address co-occurring issues; incorporating medication assisted treatment; providing services to assist those experiencing trauma issues; integration of employment, education and child welfare services as part of the treatment team; and focusing on the specific needs of women and their families. Pfh plays a substantial role in the prevention arena in the st. Louis, missouri market with a presence in over 100 school districts offering universal prevention strategies and more targeted interventions for youth at risk of substance misuse. In arkansas, pfh has three treatment centers offering care ranging from detoxification to outpatient services: decision point in bentonville, wilbur d. Mills in searcy, and pfh's adolescent treatment center in little rock. Pfh has been a leader offering two specialized women's residential programs to support the needs of the women and their families during treatment and recovery. Pfh also provides comprehensive, community-based prevention to prevent substance use among youth. In kansas and illinois, pfh has a single residential treatment center and offers facility-based and clinic-based outpatient treatment at other sites in four communities. Evidence-based approaches of motivational enhancement therapy (met), cognitive-behavioral therapy (cbt), trauma-focused cognitive-behavioral therapy (cf-cbt), strengths-based client-centered approach, and motivational interviewing (mi), to name a few, are woven into all service modalities for optimal treatment effectiveness. Accomplishments: pfh has been the recipient of many awards, including the national council awards of excellence for its virtual treatment program to serve people in rural areas of missouri where treatment isn't easily accessible. This was one of the first projects of its kind across the nation and has positively impacted thousands of lives since the program's inception in 2008. As part of pfh's youth and family division, a federal administration of children and families, regional partnership grant has allowed for the integration of child welfare, employment and treatment producing a multi-million dollar savings for the state.
preferred family healthcare's ("pfh") community services programming supports individuals with an intellectual or developmental disability, as well as the community they reside in, by providing individualized supported living services ("isl") and community integration. As the oldest and largest provider of isl services in missouri, pfh provides support to persons in their own home as they build and practice skills in the areas of health and safety, household skills, social skills, community participation, self-advocacy, leisure skills, and development of personal interests. Community integration focuses on providing the individualized support needed to participate in the community, to learn community skills, and engage in recreational or educational activities. Persons served through the isl or community integration efforts hire and evaluate their support staff and their service plans are fully person-served-directed. Accomplishments: pfh has pioneered assistive technology for use by persons with intellectual and developmental disabilities. This technology provides an opportunity for persons to live independently (without 24 hour staff) though inconspicuous electronic monitoring to maintain safety while promoting even greater (medication) compliance. This very cost effective option has been praised by payers. Community services also received medicaid waiver certification from the department of mental health as a provider of individualized supported living, group home, host home, and day habilitation services.
employment services / workforce partnershipspreferred family healthcare's ("pfh") employment services offer an array of different community-based services, with the primary focus being to facilitate the success of individuals with disabilities as they: (a) identify a job goal through individualized career planning, (b) search, apply and interview for jobs matching their identified goal, and (c) sustain their employment once hired. Programs include supported employment - assists individuals with disabilities in preparation for employment; employment service placement and retention - assists individuals to secure and maintain employment; employment service plus - specialized placement/retention for persons with autism, brain injury or who are deaf/hard of hearing; individualized placement and support ("ips) - evidence-based integration of employment within substance use and mental health treatment programs; and skills training - automotive, janitorial, food service and child care. Pfh's employment services assists over 1,000 individuals every year to obtain a job of their choosing, with a client satisfaction rating of over 98%. Pfh's workforce partnerships division provides a variety of services under contract with numerous local workforce development boards across the 14 workforce regions in the state of missouri. Through career centers, pfh contracts to provide the workforce investment programs of youth services, adult and dislocated worker services, career assistance and career center staffing. Federally qualified health centerpreferred family healthcare ("pfh") operates a federally qualified health center - clarity healthcare - in the hannibal, missouri and quincy, illinois markets. Funded in 2013 by the health resources and services administration ("hrsa"), pfh has increased access to primary and behavioral health care as well as dental care for these underserved communities and vulnerable populations who reside in these areas. Clarity healthcare has partaken in many unique initiates ranging from mobile dental services, to other hrsa grants to expand substance use disorder treatment, and a health home model to serve persons with an intellectual or developmental disability, to name a few. Youth and familypreferred family healthcare ("pfh") supports children, youth, and families with complex needs, including: children and youth who are at risk of being removed from home or who have been removed with the goal of reunification; children and youth with serious emotional, neurobiological or behavioral disturbance, and their families; and children and youth having problems that place the children or youth at risk. A variety of programs are offered though missouri and arkansas to support these youth and their families, including: chafee foster care independence program, transitional living scattered site, and intensive in-home services. Pfh is the lead partner of a three-agency collaborative which provides case management and other services for foster children as assigned by the children's division of the missouri department of social services in the judicial circuits covering greene, stone, barry, and lawrence counties. Pfh is also the proud recipient of a federal regional partnership grant aimed at impacting child welfare and parental substance use concurrently. This funding has allowed pfh to formalize the creation of a multi-disciplinary team (child welfare, treatment, employment) to produce a multi-million dollar savings to the state. Additionally, through a contract with the arkansas department of children and family services (dcfs) and arkansas division of youth services (dys), pfh's health resources of arkansas provides therapeutic foster care and residential services. Domestic violence preferred family healthcare ("pfh") has provided domestic violence ("dv") victim services since 1979 and sexual assault ("sa") victim services since 2001 in the greater st. Louis metropolitan region. Dv & sa services provided at pfh include a 24-hour crisis hotline and intervention, emergency shelter, individual and group counseling, children's services, outreach, emergency response teams, and community education. In order to best provide these services, advocates have established solid reciprocal relationships with state and local organizations including missouri department of public safety, department of social services, department of health and senior services, local police departments, prosecuting attorneys' offices, hospitals, and community service agencies. Collaborative efforts are the crux of the organization, ensuring each individual served is offered the utmost in care and support. Through collaborations in the community, advocates are able to provide wraparound services that are unmet within the organization. Pfh continuously provides community education and training to promote awareness on issues victims of dv and sa face and to teach other helping professionals how to handle disclosure of victimization.