Today we had the great good fortune to adopt Louie. Louie has a great personality and lots of fun around the house. We couldn’t have asked for a better experience at a beautiful facility helping so many pets in need. Thank you for all you do for the animals that love us back. He has settled in nicely and claimed his throne in the home.
Our 3 Main Line Animal babies!
We have 2 labs from MLAR! The chocolate lab is blind -since birth from Amish puppy mill... our yellow lab is 13, so we wanted a 3rd pup in case something happens to our older dog.
Betsy, Megan and Bill all worked with us to find the perfect puppy!! One dog we tried was not the right fit... Bill smiled and said, "that happens. Come see our puppies!" Four weeks later - they all love each other and we have THE happiest puppy!! Thank you MLAR!!!
I started out as an adopter 8 years ago. I rescued two dogs that had been there for two years. I then became a volunteer, an adoption counselor and then started helping with fundraising and events. I am now a Board Member and volunteer and I am thankful everyday that MLAR, their leadership, staff and volunteers exists to care for those dogs and cats that would otherwise never had a chance at survival. Sometimes the decision to adopt or not adopt an animal can seem unfair, but at the end of the day MLAR has the animals best interest at heart. Daisy Duke and Boomer (who has passed) thank you.
We adopted a female who just had a liter of puppies. MLAR went out of their way to make sure our dog was child, cat and dog friendly before we adopted her. She was up on all her shots and spade before she was delivered to us. They made sure we had a proper fence and where would she sleep.
What an outstanding facility! The cats have an over the top arrangement. Why would they want to leave??? Having served on the Board of an Animal shelter and been to numerous others, this is by far the best. They should be thorough, making sure it is the right fit. If you are not happy, they want you to return the animal to them.
We have adopted 3 dogs from the SPCA over the last 20 years so we knew working with MLAR would be a new experience. MLAR had 2 dogs we were interested in so I filled out an application, got a call right away and then an appointment.
My first unsettling feeling was during the phone interview... the woman barely let me speak. I was constantly cut off and it was baffling to me that she didn't care about our current dog - his breed, demeanor, where we got him, etc. I let this go and cleared my families schedules for that Saturday.
Upon arrival MLAR was a mess - not enough parking for adopters, wild, unruly little dogs behind a mismanaged counter without even a pen to sign in. Then I was told I had to fill out another application which happened to be the same exact questions from the phone interview.
Here is the worst part - We have a cat and the two dogs we were interested in were not cat tested prior to our visit. It was made crystal clear in my phone interview that we have a cat and that the 2 dogs we were interested in went through a preliminary cat test. Upon speaking with the adoption specialist when we arrived, the two dogs we wanted to meet were not cat tested... EVER.
As we entered the smelly, stinky kennel area (SPCA is much cleaner) another adoption counselor tells us that the second dog we want to look at had an emergency bloat situation and left the day before. This is a serious situation so I am glad she was getting taken care of however the second dog we were interested in, we were not allowed to meet because she didn't do well with cats.
Now I cleared my whole families schedule in order to meet 2 dogs that were not actually available for us to adopt... is it just us, or should there have been better communication about the animals in that rescue?
But this isn't just about our inconvenience. While browsing the kennels we met a poor older female, Daisy, who had been in at MLAR for 3 years... because she needed a home with a 6ft. fence. 3 YEARS in a tiny, smelly kennel.
I have such a hard time imagining that dog, Daisy, had a better life these past 3 years in a kennel as opposed to sharing a couch with a human (who may have only had a 5ft. fence).
We were able to meet with the Director of MLAR and unfortunately he really left us with a bad taste. He not only questioned my employment but asked if I needed a degree for "that job." I happen to have a masters degree.
Overall I am completely confused as to how this rescue is still in business.
Best animal rescue bar none! What people need to realize is the amount of time and energy (training, home schooling, and more training), not to mention the medical care, that each and every one of these animals receives. It's not cheap, but Main Line is able to do it! The care, the feeding, and the attention that are given to these animals is absolutely phenomenal. It makes me angry to hear people whine about why they didn't get a dog ... Main Line INVESTS in these animals and its their prerogative to send these animals to a home that they see is "fit." Period. These are not dogs that they have give away ... These are animals for which they find the "right home." People wonder about the "fence rule" and I can tell you as a volunteer there is a large number of dogs that still get out of fenced in properties. MLAR knows which dogs are flight risks and which require special care. No one loves and cares for these animals better! I am an adopter and a volunteer.
Terrible experience. I was interested in adopting two guinea pigs for my daughter. I received an immediate call-back after completing the online application, which I took as a good sign. Three weeks later I had received absolutely no communication from them, and zero response to multiple calls requesting a status update. Finally, I called and I insisted on speaking to someone in charge of adoption or a manager. It was only then I was informed that the animals had gone to another home. I understand this can happen but it would have been nice to have been notified. I was warned about working with MLRA from various friends who also had bad experiences. I will not recommend MLAR to anyone moving forward.
Wow. Why the negative reviews. I've adopted before and have never been treated better than MLSR. The volunteers are awesome and friendly. The "head dog" Dave is a nice guy and good at sizing folks up, he s here to help these little souls. I got a kitty, 4 yes she is awesome. They don't even charge a fee to adopt but I really felt what they were doing was so genuine I gave them 200. Thanks keep it up.
I feel horrible for the dogs - what kind of rescue requires a fence and vet reference. They do not give people a chance. Jodi is so rude she doesn't want to place the dogs to a nice home she could give a rats ass. I hope they change their policies and get rid of Jodi, seems other uses had bad experience with her as well.
I am very disappointed with my experience with MLAR. Not only do they advertise false information, the application process and those involved in choosing adoptees ( the adoption coordinator Jodi) is horrible! My family inquired about a dog that was advertised online; I got a response a few days later from MLAR informing us that she was still available for adoption. We filled out an application the night that we received an email informing us that the dog was available and called the next day for more information. The adoption coordinator, Jodi, interviewed my mother over the phone for nearly two hours; we had great vet references and our application had been approved. However, at the end of the call, Jodi informed my mother that she had a family coming to look at the dog we were approved for the next day. She led us to believe that the we were on track to adopt the dog, and then informed us that she actually had another family in mind!!! The dog we inquired about, a Border Collie, was a 3 year old female who had a tendency to jump fences. My family owned a female Border Collie for 17 years, so it is safe to say we have a LOT of experience with the breed. I myself train working dogs for medical, police, and search and rescue jobs. However, Jodi took it upon herself to decide that we could not adopt the dog because we did not have an electric fence. This organization has a "policy" that they will only adopt out Border Collies only to families with electric fences (unreal!) We have a very large yard with a 6-5 foot fence. Having a lower fence in our front yard is regulation in our town. Even though we are familiar with the risks of a "flighty" border collie (which our dog was when she was young), my mother informed Jodi that the dog would never be left alone in the yard. Whenever our old dog had to go outside, we would spend 15 minutes to an hour outside with her, playing fetch or simply just watching while she explored the yard. Both of my parents works from home and spend hours outside each day, exercising, gardening... it is safe to say the dog would have had ample time outside while being monitored. Regardless of this, Jodi misled my family into believing that we would be able to adopt this dog, and then decided that we were not "fit" for her. This decision should not be up to one one inexperienced, snobby woman. She led us t believe this dog was available for adoption, and then decided the next day that she was not! She denied my family, who would have been a loving, responsible, and experienced match. This dog is still available for adoption on their website. MLAR seems to be in the business of hoarding dogs, not adopting them out.
Years ago I was volunteering at Radnor Hunt for a benefit Radnor Races. The MLAR had a tent there.I met a rat terrier for adoption. The foster mother thought we were a perfect fit. I have animals on a farm and needed a companion for my dog. I have worked with animals all my life and formerly worked at the Phila zoo before starting my own educational program. I filled out the application on the spot. I heard nothing. Later I saw the same dog advertised online. I called numerous times and got nowhere. I went to the SPCA and got another dog who I still have .The following year I asked the director at Radnor Hunt for the same event what happened. He acted concerned and said he would personally look into it...nothing. The next year I reminded him and his response was there must have been a reason we didn't give you a dog! I have excellent vet references and animal experience. I volunteer at a cat rescue as well as find homes for small animals. He never bothered to follow through.
This rescue is the worst when it comes to knowing how to communicate. My partner and I had hopes of adopting a dog from this rescue and we submitted an application and was never contacted. I made multiple attempts via phone call and email to get in contact with someone and never succeeded. I called and was always directed very rudely to send an email, which was always unsuccessful. We happily ended up adopting a dog from another very friendly rescue.
I left a review on their facebook page so other people understood that they should look into more that one rescue. I know it was hard for us when it came to looking for a dog and where to go.
I was then threatened and harassed by a member of the MLAR team, who made assumptions and judgements about me before even asking any questions or looking fully at the picture. Please see the attached pictures for examples.
We currently have a dog purchased from a breeder, looking for a second so we decided to look into a rescue. We submitted the application, received a response a day later then a call the following day. We answered all of the questions on the call and were advised that we would receive a call back later that day. When no follow up call was received we put in another call to see if there were any updates. Again no call returned rather an e-mail response advising that we were turned down because we had a dog door that apparently is a danger to the dog if no one is home. We responded that we lock to dog door when we leave for a number of reasons. Again no response. We have a fully fenced acre with a dog door for easy access and are completely perplexed of the rejection and no follow up. This nonprofit is completely unprofessional in it's inability to properly communicate. We thought we were doing a good thing by rescuing a dog. Instead we will just go and purchase another puppy from the breeder. I would never recommend this organization, a complete waste of time!
My family and I love MLAR. Their staff are very nice and knowledgeable regarding the care for puppies and dogs. We had a great experience through the adoption process. We love our new puppy!!! Thank you MLAR for caring so deeply for animals and their welfare!
Everything seemed great. We filled out an application and had an almost immediate response. We showed up for our appointment 1/2 an hour early and they graciously took us before our appointment time. We discussed what type of dog we were looking for and quickly had a list of potential dogs that the volunteer felt were a great fit for us. After meeting a number of dogs there was one dog in particular we fell in love with. The dog was rather tame and spent most of the time sitting on our laps and starring into our eyes. The director Bill came over and saw us interacting with the dog and asked us a few questions. He then said to the volunteer "we should adopt to these two." It was mentioned that this was contingent on a fence inspection at our home. About 4 days later Bill showed up at our home and said the fence and everything looked good he would call us the next day. Over the next couple of days we received no update so we began calling. The next two days when we called we were told they had not heard from Bill and there was no update they could offer they would leave him a message. around 7:15pm we received an email stating we were not accepted because there is a busy street near by and this dog is quick and agile and could escape. This was not the temperament of the dog we held at their kennel and feel they were just looking for an excuse to deny us. I get the sense they put their best looking dogs up front in order to attract people who they can try to con the animals with poor health off to their cliental. From my point of view their driveway and road both are busy and they need to remove all the pets from this location to the middle of Alaska cause one of these dogs may by some miracle escape and get hit by a car.
I can only believe that the negative reviews are from people MLAR turned down. So if a person lies about their vet references or their fence, and MLAR discovers they've lied and refuses to give them a dog or cat, that person can go online and trash them? That doesn't seem fair. I know too many people who have adopted animals from MLAR so I know they do adopt a lot of animals out. I watched them uncover the atrocities of puppy mills on Oprah so I know they care about animals. I found a dog years ago and called MLAR and the first thing they did was tell me to call every shelter in the area in case the family was looking for him (they were) so I know they're not holding strays from their owners. I think they have a tough job and I believe they put the welfare of their animals first. They could avoid a lot of negative comments by just handing out dogs and cats to anyone who shows up (save themselves a lot of grief) but they have the rules they have to keep their animals safe. I've been following MLAR for years (in the news, etc). I hear they're tough. I've never heard they did anything to hurt an animal. Complainers - maybe you should look to yourselves instead of trashing a bunch of volunteers who are doing the best they can. Talk about a thankless job! I'd like to know if any of the grumblers here do any volunteer work themselves? I've seen MLAR volunteers feeding feral cats late at night, middle of winter, at my mother's apartment building. God bless them.
MLAR is one of the most respected animal shelters in the country with one of the highest placement rates. MLAR is known as one of the leaders in the fight against puppy mills. I suspect several of these substandard breeders posted comments as MLAR volunteers and would-be adopters. Take what you read hear with a grain of salt. Main Line Animal Rescue is careful when it comes to placing their animals but if you had to give up one of your own pets would you want his/her new family carefully screened by MLAR, or would you want your dog or cat passed off in some parking lot to strangers for a $500 "adoption fee." A lot of rescues do just that. MLAR's requirements are in line with most responsible shelters and rescues. It's a shame MLAR can't post the names of all the people who read their requirements online, apply knowing they don't meet those few requirements, then are shocked when they're politely turned down. Why would MLAR spend $5000 on a dog who comes to them with a crushed pelvis after getting hit by a car then give the dog to a family with no fence and a dog recently hit and killed by a car? They have a right to turn someone down in order to protect their animals.
it saddens me to read all the poor reviews. I can only relate my own experience with this organization and it was fantastic. We had been looking for a dog for months hoping to find just the right playmate for the dog that we rescued a year ago. We inquired about dogs at many different groups. Some didn't respond at all, some made us jump through some hoops to get approved, then allowed the dog we were interested in to get adopted while we were going through the process, and not telling us until we pursued!
When we first visited MLAR, we were unsure whether the pet we had viewed online was the right one. Our adoption counselor was very patient and understood the need for the dogs to be matched properly so that everyone would be happy. She didn't try to talk us into anyone even after bringing out several puppies and dogs. She told us to take our time and welcomed us to come back. We did, 2 weekends later. Again, we had a list, most of which were not options for one reason or another. The same counselor took a chance and brought out what seems to be the perfect dog - we only adopted her yesterday, but she is fantastic and is fitting right in.
From our initial welcome, to Bill coming and checking our fence and being super friendly even after many failed attempts to get us on the phone as we were away for the weekend, to our successful visit this past weekend where we met our new girl, EVERY SINGLE staff member was friendly, helpful, informative, etc. Could not ask for better. And I for one am happy to have them be my first call should our girl somehow escape. I trust that they only want her to be safe and ensure that she is in a good home!
This organization puts the ego and interests of its director ahead of the animals it services. An ethical animal rescue organization places an animal with the first qualified family that completes an application. In our case, we expressed interest in a puppy on the 15th of September and completed an application and were told we were one of three applicants. We were subsequently told the other applications had been rejected and we would be informed on the 25th of September. We were then told that "it had to wait for a fund raiser", After the fund raiser we were told another we had to wait while another application was completed. Subsequently we were told we would not get the puppy but were qualified for future adoptions. Clearly the executive director put the interests of fund raising and his own ego ahead of placing the dog into the first qualified home. A scan of any other reviews of this organization shows a clear pattern of outrageous and arbitrary selectivity, at the expense of the placement of the animals into qualified, loving forever homes. I would put zero starts but that is not an option.
My I experience with MLAR has always been very positive! I have adopted 4 of my best friends there. I admit they are strict with their requirements, but I feel that is because they love animals and because of their process, they do not have their "charges" coming back. They need to make sure every potential adopter is going to take great care of their adopted pet.
Their facilities are awesome. They are a No Kill shelter and will keep an animal forever if they are not adopted. I think Bill Smith and his associates are doing a wonderful job. I am sorry everyone has not had a positive experience.