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2019 Top-Rated Nonprofit

Humanity Road

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Nonprofit Overview

Causes: Animals, Disaster Aid, Disaster Preparedness & Relief Services

Mission: We help the public survive, sustain and reunite after catastrophic disaster by closing the black hole of communications. We monitor social media to save lives. We connect people and animal owners with those who can provide them aid.

Results: Humanity Road helps locate, organize and connect people and communities with valuable information and critical resources. Since its founding in 2010, the organization has responded to nearly 1,000 disasters around the world.

Target demographics: We help people, animals and emergency officials by connecting them with resources when disaster strikes. During a disaster, impacted areas become overwhelmed, and viable lifesaving solutions and information can become impossible to find. Humanity Road is an additional lifeline (the bridge) for the affected public, local officials and emergency response teams using innovative technology and social listening platforms.

Direct beneficiaries per year: Every year, Humanity Road volunteers help thousands of people and animals around the world impacted by disaster. In 2016, the disaster desk was active for 3,878 hours. Volunteers responded to 105 events in 45 countries, and total volunteer hours of service topped 11,000 hours.

Geographic areas served: places all over the world

Programs: Because no call for help should be unheard, we monitor social media to save lives, testing new disaster response tools and technology, and helping emergency officials plan and conduct preparedness campaigns and exercises to improve the disaster response chain of care.

Community Stories

96 Stories from Volunteers, Donors & Supporters

1 jeholloway

Professional with expertise in this field

Rating: 5

As the lead for the U.S. Dept. of Defense (DoD) for Information Sharing and Communications for Disaster Response, I put high value in the SITREPs that HumanityRoad (HR) generates on various disasters both domestically and internationally. I'll pass the SITREPs onto the DoD Decision Makers, both at the Strategic and Tactical levels, providing them another view of what's happening in a disaster. This knowledge will add to their knowledge of the situation which will then create more effective and efficient DoD response decisions. HR or I will either post the SITREPs to the DoD's public Humanitarian Assistance/Disaster Response portal or to the UN OCHAs Virtual On-Site Coordination Center's portal for wider dissemination.

Comments ( 1 )

press Thank you sir, it's a pleasure supporting their information needs.

3 Elizabeth Casey K.

Professional with expertise in this field

Rating: 5

I am the former initial National Disaster Director of the County of Anguilla, a British Overseas Territory in the Caribbean. When I knew Hurricane Irma would hit Anguilla as a high category 5 Hurricane, I got on the Skype Internation Disaster Group to request support for a UN-SPIDER activation to fly the island after the hurricane passed for initial damage assessment information. Cat from Humanity Road is in the same group and touched base on what was expected. Following the impact, HR filled a fantastic role in providing out Situation Snapshots to Humanitarian and Technical networks. I only had to upload the information on status and needs and I provided other contacts for information such as CDEMA, and they took it from there to develop the snapshots. They really helped us get the word out and to get rolling on an air and ship-based relief program. I am forever grateful to Cat and her team at Humanity Road.

2

Volunteer

Rating: 5

I've had the pleasure of working with the Humanity Road team both as an intern and as a volunteer developer. In both of my experiences I've been able to clearly see how impactful their work is and also how driven their members are. Their team is a great group of people from all over the world who come together with the singular purpose of helping others.

Getting to work alongside this team has not only been personally fulfilling, it's also helped me grow professionally within my own career field. Humanity Road does a great job of connecting their volunteers with opportunities to learn and contribute according to everyone's unique skill set. I've learned a ton as a volunteer and have had experiences at Humanity Road that I would have never had elsewhere. I've had a great experience volunteering with Humanity Road and I really can't recommend the organization enough!

2 Paul G.2

Professional with expertise in this field

Rating: 5

We have worked with Humanity Road over the past decade, and their professionalism and the quality of situational awareness that they provide in their reports is invaluable -- not just during a response episode, but after the event, to analyse trends and response effectiveness.

Comments ( 1 )

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press 10/29/2019

Thank you Paul, it's a pleasure working with you. You're doing amazing things for disaster response.

2 dcmitchell

Board Member

Rating: 5

Humanity Road is an extraordinary nonprofit that leverages the power of technology and volunteers in the US and around the globe to connect people, animals and emergency officials with help and resources when disaster strikes. I have had the distinct pleasure of serving on the Board of Directors of Humanity Road since its founding in 2010 by sisters Chris Thompson and Cat Graham. The organization has developed best practices for meeting humanitarian goals through social media monitoring as well as resources that help emergency managers and local communities better prepare for disaster. Please consider supporting Humanity Road with a donation and/or volunteer efforts. You'll be glad you did! https://www.humanityroad.org/get-involved

Previous Stories
3

Board Member

Rating: 5

I have served on the board of directors of Humanity Road, Inc., since its founding in 2010. Since that time, I have seen our spontaneous team of volunteers take the germ of an idea and grow it into a disciplined and efficient organization that is a recognized leader in the field of using social media tools to improve the information available to first responders and to assist individuals impacted by sudden onset disasters. I am extremely proud of the dedication, professionalism and hard work of my colleagues and our global team of volunteers. In the almost four years since the organization was founded, Chris Thompson and Cat Graham have consistently amazed me with their talents and passion for helping others. In a world of 24-hour news and near ubiquitous access to the Internet, our awareness of and ability to help those caught up in a crisis (be it natural or man-made) has never been more possible. My Humanity Road colleagues and friends have developed a well thought out and replicable model for volunteers around the world to reach out and help their fellow man and for victims of disasters to quickly find the information they need to help themselves. I would encourage anyone who is interested to make a monetary donation or to donate your time/talents - you will be amazed at the lives that you touch!

1 jeholloway

Professional with expertise in this field

Rating: 5

As the lead for the U.S. Dept. of Defense (DoD) for Information Sharing and Communications for Disaster Response, I put high value in the SITREPs that HumanityRoad (HR) generates on various disasters both domestically and internationally. I'll pass the SITREPs onto the DoD Decision Makers, both at the Strategic and Tactical levels, providing them another view of what's happening in a disaster. This knowledge will add to their knowledge of the situation which will then create more effective and efficient DoD response decisions. HR or I will either post the SITREPs to the DoD's public Humanitarian Assistance/Disaster Response portal or to the UN OCHAs Virtual On-Site Coordination Center's portal for wider dissemination.

Comments ( 1 )

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press 10/18/2019

Thank you sir, it's a pleasure supporting their information needs.

Previous Stories
4

Professional with expertise in this field

Rating: 4

I am theSubject Matter Expert for Communications and Information Sharing as it relates to Humanitarian Civil Assistance and Disaster Relief within the Office of the Chief Information Officer for the Dept of Defense. One area that we are looking at is how can we better manage Social Media, globally, to assist our Commanders that are responding to an HADR event as well as the responder community in general. We have been working with HumanityRoad (HR) now for over three years as they been a key part of our experimentation on Social Media and its inclusion in our exercise process. I truely think that without HR's help we would have been lost in trying to figure out a way ahead.

1

Volunteer

Rating: 5

Humanity Road has been a crucial lifeline as both a volunteer through many disaster events and as a disaster survivor. "Every voice should be heard. When disaster strikes - Humanity Road is listening." For anyone looking for an opportunity to volunteer or donate to a great nonprofit, I highly recommend you check out https://www.humanityroad.org/ to learn about how people of Humanity Road make such important life-saving difference in disasters.

Comments ( 1 )

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press 10/18/2019

Thank you so much for the kind words and for being a volunteer!

Rick R.3

Board Member

Rating: 5

Humanity Road is a shining example of leveraging charitable donations for maximum public/client benefit. HR is one of the few NGO/Nonprofits that really understand the connectivity between online media of all sorts and how to best leverage those media to provide emergency news and information to policy makers and the general public to save lives and mitigate disaster effects. Please consider support their work here: https://www.humanityroad.org/resources/donate-now

1

Professional with expertise in this field

Rating: 5

In the aftermath of Hurricanes Harvey, Irma, and Florence, the Humanity Road Team did an amazing job coordinating resources, people, and organizations to ensure the relief effort was as smooth as possible. I witnessed firsthand the power of Humanity Road's use of technology and social media as tools to direct resources to where they are needed most. The founders, Chris Thompson and Cat Graham, are wonderful people who genuinely want to make the world a better place. I can't recommend this team highly enough!

Volunteer

Rating: 5

As a volunteer for Humanity Road, I see first-hand the concern and focus the agency possesses for those experiencing disasters. By various real-time and simulated events, Humanity Road seeks the benefit of those in need of a helping hand. Also, Humanity Road embraces the education of preparedness and will communicate those principles at every opportunity.

1

Professional with expertise in this field

Rating: 5

Catherine Graham and her team at Humanity Road enabled us to provide more realistic social media injects for our county-wide disaster exercise. The team developed meaningful human responses to a variety of hazardous situations that mirrored reactions we have seen in real-world emergencies. Once the team was appraised of our needs, they responded quickly with a series of very appropriate sample injects.

2

Client Served

Rating: 5

While Hurricane Dorian was approaching the Northern Bahamas as a very strong and dangerous storm system, our agency officially started preparations for what was to come to Charleston County, SC.

Included in these preparations, our 9-1-1 Director requested assistance from Humanity Road. We repeatedly ask our community to use the available routes to contact 9-1-1 in this area to report an emergency to us instead of social media outlets. However, with knowledge that that message may not get to everyone of our 401,000+ citizens & guests, we feel comfortable knowing we have Humanity Road on our side to help monitor what is going on in our area via social media. Also, if something were to happen to our 9-1-1 lines, we can rely on Humanity Road to help us know what needs emergency response through social media posts.

They also helped broadcast our messages by sharing our important posts to their audience, also making our posts be recognized more via the "all-knowing" social media algorithms.
We are grateful that Dorian did not do his worst in our community, However for the areas that did get the worst of this monster storm system, Humanity Road is still working for those communities to help with communication on recovery, evacuation and demand for supplies.

Communication before/during/after disaster is not easy, but having Humanity Road on our side is extremely helpful.
Thank you.

mikedotexe

Volunteer

Rating: 5

During the lava ordeal that occurred on this Big Island of Hawaii in 2018, Humanity Road was an amazing resource to a dedicated group of volunteers.

Through their generosity, individuals were able to offset the costs of their long, back-and-forth trips. This was key in getting the correct information out to social media as it was happening live. Without this aid, I do not believe the volunteers could have continued to inform their neighbors and ohana about the serious changes happening daily.

Big mahalos to Humanity Road!

Client Served

Rating: 5

Charleston County (SC) 9-1-1 identified a gap in our methods of emergency communications with the public. We did not have the ability to monitor social media for those people that would turn to that medium as a last resort for help during a disaster. We also realized that there is a large amount of useful crowd sourced information available on social media during disasters that we did not know how to aggregate into a useful tool.
A chance meeting with Chris Thompson led to a Humanity Road training course at our facility and discussions on how Humanity Road could help us fill those identified gaps.
On September 10, 2018, as Hurricane Florence approached the Carolinas, we put out the call to Humanity Road for assistance. Humanity Road began by amplifying our trusted source social media accounts and monitored for unmet needs from our public. They then added value to their service by providing us with crowd sourced and other information including the marine vessels still off our coastline.
Although Hurricane Florence meandered to the north and brought only some wind and rain to Charleston County, we were able to rely upon the Team at Humanity Road to watch over our community in a way that we could not.
Thank You Team Humanity Road!

Timothy J F.

Professional with expertise in this field

Rating: 5

YachtAid Global's partnership with Humanity began with our 2017 Caribbean Relief response to provide disaster relief to the Caribbean. Humanity Road assisted YachtAid Global with operational support for our Caribbean operations and provided valuable information on unmet needs. The scope of the damage left by Hurricanes Irma and Maria was almost incomprehensible. Over fifteen countries and forty million people were in the path of the storms.

Dominica suffered catastrophic losses with 90% of the electricity knocked out, all 53 hospitals have been damaged and more than 28,000 buildings are reported to be damaged or destroyed. As a result of the storms, Puerto Rico experienced a total loss of electric across the island of 3.5 million people. There was still such a great need for aid in the Caribbean, and the yachting community with Humanity Road by our side stepped forward to help.

YachtAid Global (YAG) coordinates the acquisition and delivery of humanitarian aid to coastal communities in need or impacted by natural disasters in collaboration with a global network of volunteers, vetted non-governmental organizations and disaster relief experts. We leverage information on unmet needs to deploy quickly and bring valuable aid within a short window of time. August 31 when Category 5 Hurricane Irma devastated the Caribbean, YachtAid Global issued an urgent call to action to the Yachting industry and announced the formation of the SuperYacht Aid Coalition.

The YAG response capabilities matched with Humanity Road information capabilities makes this solution team a strong asset in the world of disaster response. The yachting industry has a high commitment to excellence, and YachtAid Global brings those core values to disaster response. Humanity Road volunteers are trained to use techniques to monitor live social media streams as well as using cutting-edge tools to collect and analyze data. These techniques and tools help the organization locate medical and health-related information that adds value to disaster response organizations and first responders.

Thank you Humanity Road for all you do for YachtAid Global and the international disaster response community.

Learn more at https://www.humanityroad.org/ and http://yachtaidglobal.org/

Professional with expertise in this field

Rating: 5

Amazing People!
Amazing Team!
Amazing Work!

Was a HUGE HONOR to partner with Humanity Road on disaster relief in the Caribbean with the many storms that they faced last year.

They are excellent with resources and passion.

I love what they do and what the y stand for with such excellence!

I thank them sincerely and know they will continue to do amazing work!

Mark Hattabaugh
With: Compassion Services International

Comments ( 1 )

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press 10/18/2019

Thank you so much Mr. Hattabaugh and for all that Compassion Services International is doing on the ground. Your team is amazing and a blessing to those impacted by disaster.

Sanket D.1

Advisor

Rating: 5

I have been working with HumanityRoad since past 2 years. Its been a wonderful and a resourceful experience

Comments ( 1 )

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press 10/18/2019

Thank you Sanket, it's a pleasure to have you on the team!

1 evantwarog

Professional with expertise in this field

Rating: 5

Humanity Road has forever shaped the way the Coast Guard conducts disaster response operations and impacted my life much more personally.

During Hurricane Harvey, I had the chance to work alongside the team from Humanity Road as we worked to collect “911 social media posts” from hurricane survivors. The Coast Guard prides itself in making sure no call goes unanswered, and with Harvey’s massive scale, we needed all hands on deck to make sure we lived up to this. Throughout the week-long deployment, we collected over 1000 search and rescue cases involving 5200+ survivors from Facebook and Twitter. Humanity Road does noble work, and people are alive today because of their efforts.

On a more personal level, Humanity Road leaders Chris Thompson and Cat Graham became mentors and role models during the response efforts. The lessons I took away from their leadership will forever touch my life. I am eternally grateful.

Volunteer

Rating: 5

When I was asked to write this review for Humanity Road, I felt flattered: working for this organisation is just like being part of a big family. As in a family, you may experience times when you can dedicate less energy to the other members. Nonetheless this is understood and fully accepted, and everyone maintains a welcoming attitude. This is so important for a volunteers-based organisation in which members can be, from time to time, more or less available.

As in a family, one can always learn from working with others and learning opportunities are offered on a regular basis. Humanity Road strives to maintain high levels of engagement through regular internal drills which also offer the opportunity for volunteers to practice and refresh their ability to monitor, select, verify and analyse information. Training is another critical component of the volunteers’ engagement: they consist of online trainings which sometimes are delivered on an ad-hoc and one-to-one basis to adapt to the specific availability and needs of a volunteer. Through this training, one can learn soft skills such as how to use internal communication systems, how to work collaboratively with others. In addition to this, the volunteer learns how to apply the tips to monitor information, geolocate data and combine information from multiple sources.
In doing so, Humanity Road make sure that its volunteers have always the knowledge and skills and feel comfortable to work in a fast-paced environment during response to disasters.

As for my personal experience, the work done with Humanity Road has helped a lot with my career progression. Having a PhD in Disaster Risk Reduction, I was keen on applying the theoretical knowledge gained from my studies into real disaster scenarios. Working at Humanity Road gave me the practical skills that helped to secure the position as Associate Researcher at a consultancy company specialised on examining social and legal aspects associated with disaster and security management. Also, I am soon due to start a traineeship at the Disaster Risk Management Unit of the European Commission, working on analysing crises of various nature through open source intelligence (OSINT). Despite the many commitments of my personal and professional life, I hope to be able to continue to collaborate with Humanity Road for a long time.

3 Belinda S.1

Volunteer

Rating: 5

The leadership and volunteers at Humanity Road are top notch. I say this as both a previous volunteer and someone who professionally works in emergency responses. Humanity Road has a dynamic group of digital volunteers that are quick to respond to an emergency.

2 Claudia Andrea Espinosa S.

Professional with expertise in this field

Rating: 5

I believe Humanity Road is one of the best organizations I have worked with. They fill a critical gap with their work and have the best leadership an organization can have. I am very grateful for everything they taught me and how I became a better professional after volunteering with them.

First, I would like to comment in their area of work. I truly believe their reports on the assessment of urgent needs are an amazing asset for first responders and communities affected by disaster. They deliver critical lifesaving information that everyone should have access to in the aftermath of emergencies. Second, they deliver communication’s technology. A huge gap that needed attention, and an area where HR is highly valued. In both areas of work, I congratulate the level of professionalism they have reached after years of experience.

Regarding training provided for volunteers, I must say they have a relevant and practical curriculum. I learnt how to research urgent needs, reporting on disaster related matters, use of new technologies, humanitarian coordination, etc. Besides the formal training, their staff was kind enough to provide me with one-on-one mentoring on different topics. I consider that mentoring one of the best trainings I have ever received (Thank you Chris and Cat!).

I am so grateful that volunteering with Humanity Road helped me furthering up my career. Not only since I became technically strong in disaster work, but since I gained invaluable soft skills like team work, leadership, communication skills, volunteer management, etc. Cat and Chris also guided me regarding my future career and helped me get where I am now. I still consider them the best leaders and supervisors I ever had. Up to these day, I have a huge admiration and I hope to be as good leader as they are.

To finalize this review, I would like to say that after having experience working in mega disasters with dozens of organizations all over the world, I believe HR has a great future and I am sure it will make great contributions to the people affected by disasters.

1 Nadia B.1

Professional with expertise in this field

Rating: 5

Humanity Road is an inspiring organisation. I came across this organisation while studying Development and Emergency Practice. Being a volunteer with Humanity Road helped me better understand the role of social media in humanitarian response. Although my work with Humanity Road was brief, the skills I gained are still useful today in my humanitarian career. But what makes Humanity Road so special is the dedicated and passionate groupe of people.

3

Volunteer

Rating: 5

Working with the team at Humanity Road was a fantastic experience! There are so many great things to say about my time with HR that it's hard to know where to start.

First, the positive and supportive culture that has been created at HR is exemplified by Chris and Cat in all that they do. They go above and beyond in helping their own team members as well as those impacted by a disaster. You couldn't ask for better, more committed people at the helm.

Second, team members are exposed to such a wide range of quality exercise experiences and disaster response actions. HR is involved in so much on an ongoing basis, seasoned digital responders and those who are new to the field of digital response will find purpose and satisfaction in their actions as part of the HR team. If you want to help, this is the place to be!

Finally, being part of HR has helped me become a better Emergency Manager. By participating in the exercises that HR has created, by becoming involved with international organizations and people around the world, and by being able to help others beyond the borders of my own province (British Columbia, Canada), I have a more mature view of what emergency response can mean, locally and beyond, than I ever would have without HR.

Thanks HR, for what you do!

2

Volunteer

Rating: 5

As a volunteer it brings me joy to help Humanity Road. The way this team springs into action to help those who need help is simply amazing. Their training and exercises are like none I have ever attended. This work gives me purpose in life to help others. I didn't have much insight to the world outside of the US until volunteering for HR. I enjoy interacting with volunteers from around the world. Thank you Humanity Road for all you do in helping people sustain, survive, and reunite during and after a disaster.

3 Sam Van L.

Professional with expertise in this field

Rating: 5

This knowledgeable and well organized team is an asset to almost any team.
They brought a combination of gear and savvy that brought communications to Big Pine, re-connecting residents with their worried families elsewhere. They organized and provided space and support for FEMA so locals could easily register for aid.

Being self-sufficient meant that they were not a burden to their partners - in fact they hosted me and another partner in their RV, allowing us to focus on our missions.

I was happy to provide Logistics Support to Humanity Road, delivering essential items to their operation in Big Pine Key, FL after Hurricane Irma.

Most recently, they connected me with a specialized technical advisor who is now assisting us to plan an innovative radio communications system for partners working in the mountains of western Puerto Rico.

I look forward to working with Humanity Road in the future.

2 Heather Boisselle S.

Client Served

Rating: 5

Just a brief note to let you know how hard and fast these folks work!! I arrived in Cudjoe Key FL 8 days after complete annihilation as a result of Irma. Before we knew it, the troops had arrived and set up internet connections! It was the first and only way to get communications out of our area.
In addition, I had the pleasure of meeting Christine Thompson. She very kind and took some time just to reassure me that it would be ok! So grateful these folks were there at Big Pine when I needed them!
Thank you, Heather

2

Board Member

Rating: 5

We are a small all volunteer NGO www.yachtaidglobal.org Humanity Road has been instrumental in helping us achieve our objectives. They are a first class ethical organization.

Thank you Humanity Road for helping us help others.

Captain Mark Drewelow
Founder, YachtAid Global

Review from Guidestar

2

Client Served

Rating: 5

Following Cyclone Debbie here in Australia we needed some quick intelligence on the extent of damage to cellular networks, which HR were able to provide quickly and painlessly. We are already using that data to help further build resilience in Australia. Without HR's support, this information would have been much more difficult for us to find. Also, the history of HR's situation reports provides an invaluable longitudinal data set on the impact of disasters on communications and other vital services.

1 Jose32

Volunteer

Rating: 5

Have had a brief time working with Humanity Road and must say the people are amazing. They very much care about the world and the events that affect others around the world. I have been very thankful to have met them and continue to work with them in many aspects. thank you for the great work all of you do.

3 Najeeb G.

Volunteer

Rating: 5

Humanity Road (HR) is a unique not for profit organisation that remain steadfast and focused on what they are good at - 'closing the black hole of communication' by linking disaster affected communities to the emergency response organisations.

As a volunteer, i can attest to the fact that at Humanity Road, they matched words with action. In fact, i witnessed a moment where HR volunteers monitored three tropical storms, three hurricanes, two earthquakes and two disaster exercise within 48 hours.

HR volunteers are always eager to provide help, train volunteers and make a difference.

3 Yogita F.

Volunteer

Rating: 5

Humanity Road is one of the most inspiring and relevant non profits that I have worked with in recent times.
With a passion to help people during the disasters, the tools, support, the volunteers are always there providing reliable and accurate data & information.
A truly digital humanitarian organisation in spirit & grit making sure there is always someone to help!

2 kc5fm

Volunteer

Rating: 4

I have worked with HumanityRoad for a number of years. During this time, I have managed a number of disasters and planned events.

Humanity Road has consistently been involved on a global scale while maintaining their interest in what happens locally.

Humanity Road is an excellent Non-Profit.

4 Chethan B.

Volunteer

Rating: 5

As a student , the ways in which I am being benefitted from being a part of this organization are:-
1) Practical and global exposure to what I am learning in class
2)Work at my convenience
3) Systematic training provided periodically or as per request

3

Donor

Rating: 5

I chose to donate to Humanity Road because they are providing a service to the public for communications. This was one of the biggest gaps during Hurricane Katrina. Effective communications will help save lives. I always know I can rely on Humanity Road for the best information.

6

Professional with expertise in this field

Rating: 4

I reached out to Humanity Road on behalf of the Ministry of Civil Defence and Emergency Management in NZ. We're engaging with them around capability building for our public information function and exercise planning and development. Cat has been wonderful, happy to share knowledge, answer questions and provide advice. We look forward to continuing to strengthen our relationship in the future.

7 RobinNicole

Professional with expertise in this field

Rating: 5

After Hurricane Sandy in NYC our team of designers had a chance to work with Humanity Road, who were in the midst of supporting the most vulnerable citizens in New York City. HR gave us invaluable information about the immediate needs of rescue workers in a crises. Our product development benefitted greatly. They have continued to support and help our efforts by connecting us to people in different countries that do first responder work. HR are organized, compassionate and up to date with communication strategies and needs for emergency workers.

9 Lauren120

Volunteer

Rating: 5

Humanity Road is a dedicated non-profit with a global volunteer network. Their training, tools, and support are fantastic and the volunteers are vigilant in producing accurate and reliable information during times of disaster and crisis. With Humanity Road there will always be someone there to respond and help those in need!

4

Professional with expertise in this field

Rating: 5

Humanity Road fills a unique niche in the demand for digital information around the globe when disaster strikes. No one provides such vital detailed information during times of crisis as Humanity Road. The efficiency and effectiveness of this organization is simply outstanding. I urge you to find a way to support them with donations or exposure. Find them on Facebook, like them and share Humanity Road's page.

10

Volunteer

Rating: 5

Humanity Road is a very special organization driven by very special people. I joined the team as a volunteer in the wake of the recent Nepal earthquake. Since then, I have been trained in various activities of the organization. I have realized that Humanity Road fills a critical gap between formal disaster response systems and real-time deployments. Using technology as an essential tool, Humanity Road has been of commendable service in situations where prompt interventions are needed. The work they do is outstanding, and the dedication of the team to an urgent need is remarkable.

9 mattcodanradio

Professional with expertise in this field

Rating: 5

As an expert in HADR Radio Communications I truly understand the power of swift and clear communications. Humanity Road is one of the most inspiring and relevant non profits that exist in this sector today. Their obvious passion for helping people during the humanitarian disasters is equal only to the extraordinary results they achieve when they "deploy". The aggregated data that is collected via the various sources of social media they analyse helps guide the big organisations more efficiently in helping the affected people. However they also live and die by the adage that they must always keep the human in humanitarian relief, it may all be online but it always more about the people.

7

Professional with expertise in this field

Rating: 4

As a Pacific Disaster Center representative I worked with Humanity Road (HR) staff in an exercise environment supporting a multination disaster response exercise. The HR staff were clearly experts in their field. PDC looks forward working with HR in the future on real or exercise environment disaster response.
Respectfully,
Lara Payne
Pacific Disaster Center

4

Volunteer

Rating: 5

HR is working in an Industry Consortium called the Network Centric Operations Industry Consortium (NCOIC) to advance interoperability in our Rapid Response Incubator. These efforts hope someday to enable all parties involved in disasters, from victims to governments, front line to back office, even gamers and social networkers, to operate at their best in a secure-enough fashion to speed and lower the cost of response. Remember, we could all become the victims at any moment, if things go badly. HR is there, wherever there is.

5

Professional with expertise in this field

Rating: 5

Researchers have now started publishing data on the use of social media in disasters, and lawmakers and security experts have begun to assess how emergency management can best adapt. “The convergence of social networks and mobile has thrown the old response playbook out the window,” Michael Beckerman, president and CEO of the Internet Association, told the House Subcommittee on Emergency Preparedness, Response, and Communications on June 4. The new playbook will not do away with the emergency broadcast system and other government efforts. Rather, it will incorporate new data from researchers, federal agencies and nonprofits that have begun to reveal the exact penetration of social media in disasters.

I believe Humanity Road will play a growing and ever more important role helping us all adapt to and leverage this trend as their ecosystem of partners and subscribers grows.

8

Professional with expertise in this field

Rating: 5

I lead a team of engineers in an international consortium (70 companies/government agencies across 17 countries) to implement secure interoperability (cybersecurity for cloud networks). Humanity Road has been extremely helpful in focusing our efforts for disaster response and helping us to understand use cases through their real world experiences.

5

Professional with expertise in this field

Rating: 4

I run a small non-for-profit tech company in Kathmandu. My team worked closely with Humanity Road after the earthquake in Nepal, particularly to operate quakemap.org that my team deployed right after the earthquake.

Humanity Road helped us to collect, verify, and process reports coming to the quakemap platform. Quakemap was used as one of the key information sources in Nepal's earthquake response and relief work. In addition, they created Situation Reports periodically based on the information available in quakemap.org and other sources. The report was used by different humanitarian agencies.

This was the first time I worked with Humanity Road directly. I found them open and highly professional. I am impressed with their practical advise and inspired by their passion in helping people in crisis. They were always accessible in Skype, emails etc. when I needed them. It was great experience working with them.



9

Professional with expertise in this field

Rating: 5

I run a website called crisiscleanup.org. After disaster, hundreds of voluntary organizations use it to coordinate relief efforts. However, the first couple of weeks after disaster, nobody knows who needs help. To help solve this problem, I partnered with Humanity Road and other organizations to open the free 1-800 number for survivors of disasters.
When it counted most, Humanity Road provided digital, remote volunteers to participate in a virtual phone bank. They were able answer phones from survivors in Texas, Oklahoma, and Wyoming. They listened to their stories, and entered their work requests on crisiscleanup.org. I, and those survivors, are in debt to the service Humanity Road volunteers gave when it mattered most.

6

Professional with expertise in this field

Rating: 5

Humanity Road has an extraordinary responsibility assisting victims of disaster; however, what really goes unnoticed is the effort behind the scenes of their leadership who initiates mutual aid requests for additional volunteer teams to assist in whatever the disaster may be - whether a local or international level disaster. The challenges faced during times of disaster are dynamic yet the Humanity Road team and their past operational experience make for other volunteer organizations, like mine, to be able to contribute effectively and without confusion as instructions are clear and concise. Humanity Road and their volunteers use many of the collaborative tools on the market to their advantage and in doing so, it promotes a culture of information sharing among the teams. I am happy to have the opportunity to provide assistance to Humanity Road and those they serve.

10

Professional with expertise in this field

Rating: 5

I'm a medical doctor and I lead disaster response teams. I've led teams for the US Navy, FEMA, the Roddenberry Foundation, and others in Iraq, Afghanistan, Katrina, Port-au-Prince, Banda Aceh, Tacloban, Kathmandu, Izmit, and more. Over the past several years I've come to expect to see Humanity Road at work by the time I arrive in any event and that's been consistently so, including the most recent Nepalese Earthquake. Cat and her team were coordinating communications between dozens of organizations inside the first three days after the earthquake and they continued through my own ten-day team deployment there and back. I was able to ask her team questions while we prepared for deployment and get answers relayed from experts within hours. I was able to give her updates from our work in the foothills of the Himalayas and her team relayed our status and our needs to other teams within minutes. I now consider Humanity Road an integral asset for us during responses and I seek them out before I go anywhere. One of the most valuable attributes any of us can ask for is professional reliability and Humanity Road is there, every time. Speaking for my own teams, remembering far-away nights in the dark linked only by satellite phone, Cat and her volunteers have our deep thanks.

3 Thomas O.

Volunteer

Rating: 5

Two months ago I came across Humanity Road while doing research for my Master Thesis on improving online data repositories for humanitarian logistics and I decided to give it a go for the following reasons: A) I believe that the idea behind Humanity Road and what they are doing to support disaster response shows great promise as the world keeps globalizing and more an more people get access to the internet and B) to learn more about the world of humanitarian logistics.

It goes to show that I was right to join for these reasons, since when I joined I immediately landed in the response to Cyclone Pam and could experience first hand what a difference HR can make in the world. Furthermore, Vice President Cat Graham has been exceptionally helpful in answering all my questions and aiding me in better understanding the world of humanitarian logistics. All in all, I'm very happy I joined HR!

4

Volunteer

Rating: 5

La organización es simplemente fantástica. He tenido el pacer de participar en distintos proyectos de Humanity Road y cada vez he terminado sorprendida de la calidad de sus voluntarios, el liderazgo de Cat Graham y Chris Thompson y el resultado y aportes que hacen en la investigación y difusión de información sobre desastres. La organización es pionera y experta en el monitoreo de las redes sociales en busca de detallada información sobre los últimos acontecimientos y el seguimiento de necesidades incumplidas y urgentes. La organización cuanta con devotos, bien entrenados y excelentemente coordinados voluntarios dispuestos a trabajar arduamente bajo la dirección de sus lideres. Sus lideres manejan a sus voluntarios y a la organización a través de un discurso potente, habilidades gerenciales, motivación, espacio, cuidadosa atención y mucho cariño. Su amor y dedicación se transforman en una dirección y un trabajo muy detallado y cuidadoso con excelentes resultados. En el caso de Ciclón Pam en Vanuatu, Humanity Road trabajo en cercana colaboración con varias organizaciones internacionales destacando con un rol innovador y un projecto completamente novedoso alcanzando un verdadero éxito. Los resultados fueron incluso compartidos por el Gobierno de Vanuatu. Mi participación con Humanity Road en Vanuatu fue experiencia muy agradable. Sin duda Humanity Road es una de los mejores organizaciones en la que he tenido el placer de trabajar. Me siento honrada de participar bajo la excelente dirección de sus lideres y compartir tareas con sus increíbles voluntarios.

2

Volunteer

Rating: 5

I joined Humanity Road about a month ago in order to learn more about public health emergencies and nonprofits. Humanity Road is a community of very welcoming and warm people who are eager to find opportunities for you to develop the skills you are interested in. I'm looking forward to volunteering more with this incredible organization.

5

Professional with expertise in this field

Rating: 5

I met with Ms. Cat Graham, Vice President, Humanity Road during the Pacific Endeavor (MCIP) exercise from 11-22 August 2014 in Kathmandu, Nepal. Her contribution in the White Cell of Pacific Endeavor was an opportunity to learn and grow further. She has linked humanitarian community with translators without borders, Direct Relief - Medicines, CISCO’s humanitarian services as well as HA/DR services for boarder disaster preparedness in Nepal.

While we were focused in the exercise, the massive floods and landslides triggered by heavy rainfall from 14-18 August 2014 caused hundred of thousands of people across 25 districts affected in the country. Among the affected districts, the four districts of Western Nepal - Banke, Bardiya, Dang and Surkhet were the most affected districts. More than 163,000 population were affected by the flood and about 31,500 houses were damaged (8,562 houses fully destroyed and 22,890 partially damaged).

The major gap was identified in shelter. Based on this gap, Ms. Graham immediately linked with Shelter Box to provide possible assistance. International Federation of Red Cross (IFRC) and Nepal Red Cross Society was linked with Shelter Box for possible quick assistance. This linkage worked and Shelter Box agreed to provide support in Surkhet District. As of now, 58 shelter box installed in three VDCs of Surkhet district, however, remaining 166 under process of installation.

I fill honored working with her as she is always ready to assist people affected by disasters and quite supportive, encouraging and motivating. I would love to keep working with her and Humanity Road in coming day.

6 Christine127

Volunteer

Rating: 5

I joined Humanity Road 2 months ago and it’s been the most fulfilling volunteer experience I’ve ever had. I really enjoyed working with this group of warm-hearted and dedicated individuals who are always ready to assist people affected by disasters. The leadership is very supportive, encouraging and provides lots of opportunities to learn and grow. I am very happy that I found this organization and would love to keep working with them.

4

Volunteer

Rating: 5

I recently joined Humanity Road as a volunteer and I’ve been so happy with my time so far. Everyone has been so helpful in teaching me new skills and welcoming me to the team. The teams are well organized and flexible; I have been able to work at my own pace as I learn the details of a social media focused. Very happy I joined!

3

Professional with expertise in this field

Rating: 4

Humanity Road helped during a recent public event by monitoring social media for information that would be instrumental in our Emergency Operations Center.

The Humanity Road team proved to be proficient in using new and established tools to monitor Twitter, Facebook, Google Plus, Instagram, and other sources.

During the event, the team produced information that was not readily available to EOC staff.

Thanks to the Humanity Road team for their innovative application of social media in emergency management.

5

Volunteer

Rating: 4

Humanity Road worked with Florida State University to develop the 28th Annual Governor's Hurricane Conference's first social media exercise. It was a resounding success and we plan to conduct another one next year. Social media has become an integral part of emergency management so this exercise and related training sessions and workshops were very beneficial to our attendees. We are most appreciative of Humanity Road's support.

5 gjsikora

Professional with expertise in this field

Rating: 5

Humanity Road’s unyielding, dedicated and quality efforts of collecting, aggregating, posting and disseminating information in supporting disaster awareness and relief, and humanitarian assistance is industry’s best, providing other respective organizations a standard for which to aspire. Core to their success is their depth and breadth knowledge and experience of open source information, using a best-of-breed approach across a variety of tools and methods in harmony to obtain the best timely and accurate intelligence possible. They do not just passively use these various open source information tools and methods, but continuously improve industries policies and processes through actively participating in exercises, training and program events, and directly coordinating requirements and evaluation with tool providers. We have been working with Humanity Road since 2012 developing supporting capabilities for which their assistance has been continuously professional, un-biased and spot-on. They are a true and proven leader in forming the way forward for open source information intelligence.

3 Alice33

Client Served

Rating: 5

When I joined Humanity Road over a year ago as a volunteer, I noticed through out the internet there was a lack of Disaster Preparedness information for the Vulnerable Population. And since I am disabled and have a Service Dog, I was interested in what I should be doing to be ready for disasters. So I went to Cat Graham and mentioned what I had seen was missing and thought needed to be included and offered to the Vulnerable Populations around the world. So first we ran a poll to find out what Hash tag we would use in Social Media. And it was decided to use #DAFN (Disability, Accessibility, Function Needs), and now we are working on Information Alerts to send out related to the different types of Disasters. Our first disaster information alerts are covering what to do Before, During and After a Hurricane to go along with National Hurricane week. We also wrote a blog with suggestions for owners of Service Dogs of what to include in a Go-Bag and a Disaster Kit. I am so thankful to Humanity Roads for seeing the need for this type of information, and look forward to more disaster tips and ideas for persons with functional needs.

3

Donor

Rating: 5

I have a very small budget but wanted to help in a real way. I make a small donation monthly to this organization and I see what they do on a very small budget. Its amazing. I'm very happy with their work and their transparency.

3 Arif K.

Client Served

Rating: 5

Staff from Humanity Road have been incredible at helping out with preparations for the World Humanitarian Summit, which is an initiative of the United Nations Secretary-General Ban Ki-moon, being managed by UN OCHA. Their staff have helped with outreach and with our online forums to gather input about how to improve global humanitarian action. They are very professional and extremely talented.

2 Robin64

Volunteer

Rating: 5

Working with Humanity Road is one of the most rewarding experiences I've had in my many years of volunteer. Exemplary leadership, training and support for digital disaster response.

Previous Stories
1

Volunteer

Rating: 5

I found Humanity Road after reading an article by Bill Lohmann in the Richmond (VA) Times Dispatch. Working with HMRD as a volunteer has been rewarding and challenging. I've learned so much about how this incredible organziation helps people via disseminating accurate and timely information during crisis, whether it's a natual disaster like atornado, an earthquake, a blizzard, or a hurricane or a manmade one like the bombings in Boston. I am honored to be a volunteer with this organization and plan to continue contributing my skills and energy.

1 John241

Client Served

Rating: 5

On March 5, 2014, at 2:30 PM CST. the warning coordination meteorologist at the National Weather Service's Norman, OK, weather forecast office requested the assistance of the Oklahoma Virtual Operations Support Team in monitoring the audience reach for its 2014 Twitter Tornado Drill. I am team leader for OKVOST, and reached out on Skype to Cat Graham with HR. She in turn contacted the Arizona State University Data Mining and Machine Learning Lab to assist in data collection and analysis. By 5:30 PM, the time of the drill, the ASU DMML, HR and OKVOST were in place to assist NWS Norman. Without the quick and timely assistance from HR, we wouldn't have been able to provide NWS Norman with near real-time results as to reach and geographic location of its Twitter Tornado Drill. -- John Butler, Team Leader, Oklahoma Virtual Operations Support Team / volunteer, City of Altus (OK) Emergency Management Agency.

1

Volunteer

Rating: 5

Cat Graham, vice president and cofounder of Humanity Road, gave an excellent presentation on Disaster Response in the Digital Age to our staff and volunteers at a local chapter of the American Red Cross where she shared her experiences, and that of Humanity Road's, in providing virtual humanitarian response to those individuals affected by disasters around the world. Its innovative strategies as an Internet-based crisis response organization, paired with its dedicated group of global volunteers, has positioned Humanity Road as a leader in virtual disaster communications. i've been a volunteer with different organizations for many years, and I've never seen such a dedicated group of people, led by two equally dedicated leaders, Chris Thompson and Cat Graham, as you will find with Humanity Road. It is an organization worthy of your support.

2

Volunteer

Rating: 5

I was involved personally with this organization in an effort to help stranded persons during a flood in the Dominican Republic. The effort paid off and people who were at high risk of being overrun by high waters were transported to a safer location. Great organization.

1

Volunteer

Rating: 5

I have been associated with Humanity Road as a volunteer since 2011. I have worked with the team in responding to several disasters and the dedication of the other volunteers constantly amazes me. As someone who creates social media analysis tools, I find their approach to disaster response very innovative. Volunteering at Humanity Road has been a wonderful learning experience for me and I will continue to help in whatever way I can.