Let me tell you about how untrustworthy this place is. They ask you for specific documents, yet after I reviewed the policy or terms & conditions on privacy, nowhere does it state why what they ask you to submit it required. I paid for the orientation on 6 February 2021. They waited until after my payment to tell me I had to wait until May to attend. Interesting how that bit of information wasn't provided before then.
After my orientation that I attended on 7 May 2021, no one has contacted me to answer my questions that the employee could not provide. I sent an e-mail on 9 June 2021, requesting my questions be answered. It's been over a month since the orientation, and I am not surprised of the failure to contact me from this organization. It is clear that one of two things happened; 1) the employee didn't bother to relay my questions to whomever was qualified answer my questions or, 2) the questions were passed up and the agency felt answering my questions were not important enough to them to answer. Here were my concerns.
1) As a nonprofit organization, what guideline are they following that authorizes them to charge people different prices for the same service using the sliding scale rate? This is a nonprofit organization, not a medical clinic or hospital. That is income discrimination, whether they care to admit it or not.
2) If I am paying for the visitation services, why would they allow the nonpaying parent to dictate whether I'm allowed to feed my children on the site? If that is the case, the other parent should pay for the services since they are enabling her to have control.
3) What consequences does Hannah's house face if the parent does not have up to date vehicle registration or insurance? The answer is none. No employee is entering the vehicle or operating it, so how is it an issue to prevent services from beginning? It is clearly more of a preference and not an actual requirement by any law.
4) Why is Hannah's House imposing extra stipulations that are not required by a family court judge? How does taking more pictures than what the agency is somehow comfortable with, (which is 3 pictures) a danger to the children? They are dealing with parents who have not seen their children in months or years.
5) What is the point of having a phone number to contact the organization, when in reality, this option does not exist? I have called several times, on different days and pressed every different number option. No one answers the phone, ever.
6) If I were to be current on payments and the other parents owes them money, why would they withhold documents I order and pay for if the other parent is delinquent? They are holding one parent responsible for the failure of another grown adult by doing that. That is wrong!
I have viewed the 2021 California Rules of Court, Standard 5.20, that they claim the abide by. There is absolutely nothing saying they are required to have all the information they ask for. This is just an opportunity to be as intrusive as they like and if a parent like me has an issue, the solution is to not use their services. I'll be advising the Better Business Bureau of this conduct. Make no mistake, the claim to be non profit, but they do make a profit for what they charge. All this organization has done is further enable my children's mother to alienate me from them.
Hannah's House has been helping families and children through the trauma of divorce when one parent needs to be supervised in contact with the children. It is important for children to stay connected to both parents in most cases and this is the safe place to allow it to happen. The new program Transitions offers services to reunify children with their parent. Hannah's House has been a stable, important part of the divorce community for over 20 years and I support it 100%. Jan
Supervised Visitation Scam!!!!. Do your homework and goggle about Susan Griffin - Hannah's house. It's a dirty business.
News: Although Hannah's House was suspended during the first three and a half months of 2005 by the Secretary of State (Hannah's House operates under Real Solutions), Parents should demand a refund, as neither Susan Griffin, her son Travis, nor Jan Stocks, an attorney and boardmember, alerted the City Attorney, local judges, or parents ordered to use the visitation facility.
- The state once suspended her agency. Griffin was fined by the State of California for practicing therapy without a license.
- Why Susan Griffin, currently repaying the County of San Diego, $69,000.00 for putting children at risk, and misleading officials about her educational background?
- Until 2002, parents didn't know the County's audit revealed Griffin's facility was unsafe and unsanitary for children.
How safe are San Diego Children in Griffin's care?
Lets put it this way. After all of the above, instead of being prosecuted for fraud, Griffin became instead, a Family Justice Center, favorite. That's right. She headed up the visitation program after all this came out.
Which is why we recommend appealing any order to use her facility; and filing a 170.6 for any judge ordering anyone to use her services or facility.
That Casey Gwinn "co-partnered" with Griffin after she made the cover of San Diego Magazine for her bizarre behavior, and "accounting irregularities" demonstrates how little care San Diego officials demonstrate to San Diego's most vulnerable.
http://familylawcourts.com/city_attorneys.html
http://www.zoominfo.com/p/Susan-Griffin/2886863
4002 Park Boulevard
San Diego, CA 92103
(619) 294-9852
Hannah's House
Category: Divorce & Family Law
4/12/2014
This is just a terrible place and dishonest place for having supervised visit
1. They did not correctly write what have had happened during each visit
Such as co parent was late and they said he is on time
Hannah house staff said the co parent has well prepared on child food while the co parent not even try to feed or give it to the child or did not even bring anything and then the Hannah house staff will refuse to provide co parenting form to other parent ( cause the co parent did not provide anything to the child or say the child can talk , with the policy that they have , custorial parent cannot ask anything during the visit , and now they asked us to just ask the child , this is contridicting ) and they require is to write the coparenting form to the noncustodial parent but then noncustodial parent is not required to do so ???
2. This place is super unfair to custorial parent cause all they write about custorial parent is negative thing while custorial parent bring up the concern , they will write on court report such as "custorial parent is over reacting " " custorial parent cannot control emotion and all" while you as a custorial parent to bring up a concern or complain, they will just write something untrue to the court
3. They over charge parents either custorial or noncustodial
4. They did not really care about the children at all, with the fact that children should have well protected since it's supervised , the children will get hurt in the little room such as burning or bruises from something ( who knows what happened in the room) and all they said was " we keep out eyes very closly to the child " if they really keep an eyes on the child then the child should not play with fire or get hurt !
5. They said we can't bring guest and then non custorial bring guest and they allowed them without consent
6. The credit card transaction , they can just randomly find someone to sign for your name , what if they just swipe the card few times and who knows ?
7. They said they concern about the children , while parent asked the staff questions relating to children sake then they said we cannot ask and they said we can ask our child , while the policy said we can't ask the child what happen, they contradict themselves again
8. This place all they care is money but not the Children , they hired some random staff as a supervisor who cannot even speak good English , really do not understand why family court will assign us to them while the kid will be in risk
9. Anyways this place is just a waste of money while all we want is the safety of the child and feel secure , this place giving you unfair situation , unsafe environment and insecure information (dishonest information)
10. When the child is asleep , they pull the child off from you and go into the room with noncustodial parents
11. While they said they are the supervisor and I asked if we can take her word for it and then she said " you have to ask the other supervisor" ???? What kind of supervisor is that ????? So irresponsible and pretty much one of them telling you se information and the other one will have different answer for you
12. They keep hiring random new people and do not know the procedure and then end up having issue with the visit
Honestly really not sure where we can bring up the complain, while we want to talk to the director , they block you and they said director will not take side and said director won't care about your situation , so who are we supposed to talk to ??
We all care about our child and for the sake of the child they should do something good or reasonable stuff , all they will tell you is " no we are not doing it such as providing coparenting form " and then on the policy is not even clear about everything , while non custorial parent violate the rules such as videotaping the child and post it on social website , and they said " he is ok to do so " while the policy said no recording .... Anyways
I believe lots of parents think the same of this place but just afraid they write negative information on the court report
I really hope that with this review can bring up the light of the parents who think the same and can bring it to family court
Really disappointed with this place and if I get to choose where my child go for supervised visit site , I will definitely not recommend this place
Well let me first start off by saying that I am a man and have never dealt with this before, so I can't compare them to any other place. I can say that they were very courteous, responded to my emails very quickly, very respectful, and didn't treat me like I was the bad guy. Yes their fees are high, and yes their rules are lengthy. But I am sure they are that way for a reason. And besides can you really put a price on spending time with your children? All in all I was happy with them.
My experience with Hannah’s House staff and Susan Griffin was in the span of an eighteen month period. The first visit was tough for our children and myself, I have to say it was not positive. I wrote a letter to Susan Griffin and she immediately did everything she could to assure me that she and her staff had our children‘s best interest and well being at heart. Because Ms. Griffin took the time and made the effort to explain the process to me I soon realized my first impression was totally incorrect and the next 17 months far exceeded my expectations. Children are their primary focus and they are extremely neutral and professional. Both our children were treated with respect, concern and kindness. I also had the peace of mind knowing I was leaving our daughter in good hands and she was well protected. She knew this as well. I would highly recommend Hannah’s House and any of the staff.
You will find no one more dedicated to the well-being of your child than the Executive Director of Hannah's House and their genuinely concerned staff. What is in the best interest of the child is held as the utmost goal as they go through one of the most difficult period of their lives. They offer programs that assist parents stay on course during this turbulent & stressful period, and become better parents. As my son goes off to Stanford earning a sizeable scholarship, I have to look back and see who and what contributed to his success and stability. Hannah's House ranks at the top of the list of positive influences in his developement. God Bless Hannah's House!