When we had serious issues arise the agency seemed to go into the mode of self-protection, rather than keeping the best interests of the child as its foremost goal. The agency's reputation for respecting birth parents was a huge draw for us initially but there came a point when the agency seemed more interested in protecting itself from possible litigation by a birth parent than in the welfare of our child, over whom they still had legal custody at that point. To say this was distressing is to vastly understates our fear for our child's safety and well-being during these several months during the adoption process.
Review from Guidestar
