My name is Mary Ann deGorgue and I was a patient at Deborah in July of 2012. I had aortic valve replacement surgery and also a pacemaker implanted. The care I received from the doctors and nurses was beyond anything I have ever experienced in a hospital of any kind. I'm 70 years old, had two children and numerous orthopedic problem, most requiring surgery. I love Deborah!! My cardiovascular surgeon was the best as was my cardiologist and the hospitalist. They are all wonderful and I would not even consider going anywhere else, not even for a second opinion. It's been a little over a year since Deborah saved my life. I feel wonderful and will be eternally grateful.
Ask any long-term employee about a 3 million dollar "disappearance" of foundation funds occurring years ago. The administrator was escorted from the building, but no charges were filed due to keeping the matter hush-hush. Also check out his previous foundation president on the consumer affairs site under accountant where they were revoked prior becoming the foundation president. This is what the foundation and hospital is all about. Use the internet and learn.
Review from Guidestar
I have been at Deborah on two occsions, once for a second opinion--Deborah was extremely helpful, but my local cardiologist had not sent all of the requested information ,which made it more difficult for the doctor at Deborah to give a full evaluation. On the second occasion I went for a periodic workup and found the hospital to be most amazing--the cleanliness, friendliness and timeliness with which they performed the procdeures that were scheduled. It was actually a pleasure to be there.
Review from CharityNavigator
This is one of the best hospitals I have ever seen. People are so kind and caring. It is like one big family. It is amazing how much high tech stuff is at Deborah. Truly an amazing hospital.
As a volunteer I have observed that there is a lot of waste at Deborah and supervisors who really are not qualified to hold that position, or they are afraid to "supervise". Employees who make their own hours and come and go as they please. They may work an 8 hour day, but they don't give Deborah 8 hours of work. Too many coffee breaks and the smoke breaks for unbelievable. Applying for a job at Deborah is another joke. The person in charge of interviewing you is so busy trying to break into another career that too much time is wasted between applying for the job and getting the job. Administration is well-paid, and knowing that Deborah is struggling to stay above water, they, too, should have taken large pay cuts--instead, they eliminate jobs, reduce staff, cut back on cleaning the place to save money, as a means of saving money. The people they hurt were to lower salaried people.
I cannot believe that this is happening at Deborah, a hospital that had a great reputation. I hope that "overjoyed" is right, and this is all malicious gossip, but see no counter arguments with facts or numbers to refute the posts seen here. The mere fact that the current CEO has been there 40 years doesnt mean that he should keep his job if the place is failing. And he should take an 80% cut in salary as proposed in one of these posts, and give up this outrageous retirement package, for his failure to lead and save the place financially. After all this is a not for profit hospital, and all of administration appears to be grossly overpaid. Besides, if the place is doing well why is the CEO retiring so early, in December of this year? Looks like he is bailing out early with a golden parachute, as the place goes down in flames. Several posts by employees working in the hospital now have mentioned the medically unnecessary procedures being performed to put in pacemakers and stents, with the knowledge and blessing of the chief of surgery and the CEO. It also seems that the head of the pacemaker department has been reported to the Federal Government for this. This exposes the hospital to fines and lawsuits. Is anyone from the Administration going to answer these charges on a point by point basis and refute these posts with facts? We don't need nostalgic stories of how the Center was founded 80 years ago, or how long these overpaid failures in the administration like the CEO and VPMA have given service to the hospital. Their continued existence there as this hospital fails is certainly a disservice.
Since she has posted a phone number to answer the critics, perhaps the director of public relations, Donna McArdle, can answer one question that's come up around the hospital this week: Is it true that John Ernst, the CEO of the hospital, is getting a retirement "bonus" as part of his contract, of $600,000/year for an undisclosed number of years to serve as an outside "consultant" for Deborah from his retiree home in Florida, after December 31, 2010? So, this person who was responsible for bringing the place to its current financial mess, will continue to collect huge sums of money to "guide" the place, after he has retired and left? Next question: Is this hospital Board both blind and retarded, to allow this to happen, when the place is in deep financial trouble, with a total debt estimated at $40-50 million?
Well this last post by "dhlc-observer" seals it for many of us who are donors. The level of detail provided, the sources cited, and the specifics of the factual general narrative, makes me guess that this person was once working high up in the organization, and was likely dismissed for his/her 'no-nonsense' approach to management;his/her philosophy most certainly did not include paying such outrageously high salaries to the administrators of a NON-PROFIT organization like Deborah. We now have a fair idea of where OUR money has gone. It has been swallowed up to maintain a vision-less and fraudulent CEO and VPMA who are focused only on maintaining their high salaries. They have been enabled in this by a spineless and mindless Board, that has not provided much needed oversight these past 10 years. I do not think that this Donna McArdle has adequate answers to cover the sordid facts of this last, most damning post. She has waded too far into very murky waters. I hope she is asking her handlers as to what to say next. They seem desperately in need of a strategy now.
I have been through a similar situation at my previous hospital in NYC that was a 100+ year old charity system. It is the same pattern over and over again. I cannot tell for sure what is happening at Deborah but it is walks like a duck, quacks like a duck, what do you think it is? The board is in the pocket of the administration. They don't have access to actual facts, just what the administration chooses to tell them. They are either pleasantly demented, too trusting,or they are in bed with the administration. I don't know what is worse. Some members at the top of the administration are in this for the $$$. They give themselves huge salaries and bonuses, and use oppressive tactics to silence and intimidate their employees, if they ever to speak the truth. The honest employees who care for the place get booted out, no crime necessary, and off with their heads. Administration keeps hiring outside consultants who suck the blood out of the organization, while administration fishes for and only accepts what suits their agenda, which is the stuff their own pockets full till the last heartbeat. No pun intended. This sounds awfully like campaign contributions. You pat my back, Ill be nice to you later. Sounds familiar? I believe Medicare's fraud investigators need to be notified and the truth will come out. This way may be Deborah will come back to life, true again to its mission and the nice honest people can stay. Deborah is a 5 star hospital that deserves a 5 star administration. Simple as that. Giving out your phone number needs to be matched with telling the truth.
I am a person with a name, Donna McArdle, and a phone number, 609-893-1200 ext. 5845. I am not afraid to publicly post my opinions and I welcome calls about all these allegations. I am sickened by all these malicious anonymous posts. I am very thankful that there was no internet when Ms. Shapiro founded this hospital. With a NIMBY attitude she had a hard time finding a town that would let TB patients recuperate. I can imagine what the chat room would have been like then. I am also thankful there was no internet around during the Depression when Clara Franks and her staff had to avoid the milkman because they couldn't pay the bill and the hospital was nearly foreclosed on because they couldn't make the mortgage. What a field day Deborah detractors would have had then! Deborah has done an admirable job of caring for thousands of patients over the years, and if people have built careers and made a living along the way, that is a good thing. There are more pressing problems facing the hospital today than nasty posts from disgruntled former associates, including a stagnant employment market which each day leaves more people without health insurance as they lose jobs and time-out on COBRA benefits, and federal and state governments that have no monies for health care. Deborah continues to deliver as one of NJ's 17 licensed cardiac centers, day after day. Major companies, with astute savvy to analyze Foundation financials, continue to fund the hospital. It is an institution many people are proud of. I do not doubt that these comments will fuel another bout of malicious hate posted. I am thankful that in America we have the freedom of choice. Choice for you to pick your hospital and Foundation, and choice for me not to enter a negative internet site. Deborah is a wonderful hospital and a great community asset.
Please read word by word from " Sandlady" on July 22 2010,she is extremely insightful about Deborah's situation.I and my family donated to Deborah before,but to realize how the top administration and VPMA squander the money into their own pockets and pour it down the drain,I swear I'll never donante one more dollar to this failing institution. With all the experienced cardiologists gone, I will not risk my life there even if it's for free.I give it 5 stars because I want everyone to read this.
I agree with the last post. I also know that these review sites can be terrible. The only people who ever take the time to review something are the ones who had a bad experience. It seems like every time I travel I read reviews on hotels and it is always the people whose reservations were wrong, whose room was not right, or who had a problem that write a bad review. I have stayed at places that were great, but if you read it online, it sounds like the worst hotel in the world! I don't know about the boards and the reports and other things written here, but I know in my heart that Deborah is a good hospital that cares for people and I will keep selling car raffle tickets to help people who have no insurance get the heart care they need.
I am very confused by all these comments I am reading. The Deborah I have known as a patient (and my friends have come to) is a wonderful hospital that has cared for us. It has also taken care of other people in my retirement community. The care was always wonderful. I am reading these mean gossipy things people are writing and just can't believe them. I think that Deborah, like most hospitals, is under state and federal control, so I am sure that their finances and services are monitored for soundness and safety. When all the other hospitals in New Jersey were going out of business, we heard about it. Since I am not hearing these terrible things about Deborah anywhere except here, I can only believe the posts that say the people writing these things are trying to hurt the hospital. Why would anyone want to do that in today's day and age? Deborah represents the best of the best in a time when there is not enough for everyone. I am sad to see this meanness. The people who don't like Deborah should go their own way. I can't believe that people are writing about things that they say happened five or six years ago and that ruined the hospital today. When I was there for my last check-up it seemed like the hospital was still just doing fine. If you feel this way, go to another hospital, but leave the Deborah we love alone!
I have worked at Deborah for over 20 years, and as great a place it is, Deborah has unfortunately had three chiefs of cardiology in the last five years. Such turnover in department chairs is uncustomary even for Deborah, but like anything in life there is an explanation. The last chief of cardiology left this year to return to practice in California, his home state and that of his family. Two years ago, our chief of cardiology at that time took another position in the southern part of our country. It has been common practice at Deborah to not hold physicians back from any position that they may perceive as a great opportunity in their career. And lastly, the prior chief had to depart in 2005 when it was discovered that he was performing patient procedures that, quite frankly, he was not good at. Deborah did what it always does in a situation that may be harmful to a patient, and that is, to make the State Department of Health aware of any shortcoming physicians appear to have. While it is doubtful that any harm came to any patient at Deborah, safety is always first and the matter is in the hands, as it should be, of the Department of Health. Although this cardiologist, after leaving Deborah in 2005, joined a physician group in Mt. Laurel, he now only provides patient services that the State of New Jersey will allow. So when you hear there is excessive turnover at Deborah, you need to know their mantra ~ "Patient Safety First."
These back and forth posts are not helpful to me as I try to evaluate the Foundation. The negative posts appear to have been written by someone with an axe to grind. Why air your laundry here? The rest of us want unbiased information, please.
Read more carefully. USNWR data was from 2006-2008. State Report Card Data was from 2007. Same timeline. USNWR data was incomplete: "mortality reported for certain selected admission diagnoses" It was more a patient satisfaction survey. What patient isnt happy exceeding length of stay in a hospital? But those satisfaction numbers should give Deborah satisfaction. I think state data more complete and accurate.
Hum...what should I weigh more heavily...state data that is 3 years old or federal data that is current...? I'll stick with the current stats.
Deborah has made today's online US News and World Report's Best Hospital list! Deborah, along with many other prestigious cardiac centers, has been distinguished among the top hospitals in the US who are "experienced in treating difficult cases" in heart and heart surgery. This independent organization has underscored some valuable info about Deborah, including that it is one of only 3 hospitals in NJ with a survival rating of "Much Better than Expected". The magazine also lists federal satisfaction scores and Deborah has the highest patient satisfaction approval rating in New Jersey as well as the best overall rating!!! This magazine has no connection with the hospital. I urge the viewers on this site to review all the independent data about Deborah out there.
From these posts it sounds like someone has a grudge. Its a good thing that Deborah's standards and values are higher than yours. Considering that the hospital's finances are regulated and audited I can't believe these posts. Maybe you should take your anger and funnel it into something positive?
I have been a Chapter member for years and have seen the results of our hard work year after year. So many people I know have received good care at Deborah and in the past few years we have seen wonderful building projects -- a new patient wing, brand-new equipment and an emergency department. I am proud that everyone can get good care here. Deborah is the best.
I am reading these negative reviews and can't believe they are talking about the same hospital I know! Why just today Deborah made the US News & World Report list of Best Hospitals!! I know that first-hand. I received wonderful care here. Maybe those you know who came here had other health problems that needed extra care?? And I had insurance, but I know other people who went there for care and were well-treated even without insurance. Seems the hospital is doing just fine.
My parents were both patients at Deborah and had fabulous care. It is one of the most compassionate hospitals in the state and both of my parents received excellent medical care that has helped them live many happy productive years.
For many years I have helped Deborah raise money for their mission. It is an excellent hospital and a wonderful organization. I have met many terrific people working hard for the good people of New Jersey.
I was very sick and the hospital took very, very good care of me...I have never been to such a good hospital.
I was invited along to attend Deborah's Red Tie Gala last year, and I must say...they know how to put on a show! Deborah has helped me and my family through some tough medical times in the past...and now that I am healthier than ever I thought it was only fair to give back. Deborah has always been professional, courteous, and has always helped me when I needed it. Overall an excellent hospital in the greater Philadelphia and NJ area! Also, The Temptations were pretty excellent as well!
I have been going to Deborah for years to get annual check ups on my heart, and have always had a pleasant and professional experience -- at least as pleasant as being in a hospital can be! A++ hospital, would go to again.
As a patient, never having to worry about a bill, while receiving absolutely first-class care, is great! I truly think it helps me recover faster. The doctors, nurses and everyone I meet in the halls are just great and seem to really like working there!
Many of my close friends and more specifically my closest girlfriend was treated at Deborah earlier this year for her heart condition. All of the hardworking staff were welcoming, friendly and helpful. They consistently provided the support my friend needed and detailed information and updates regarding her condition. The entire establishment was clean and everything looked new and high tech., which really impressed me and her family. Since her time at Deborah she has experienced a fast recovery and despite the circumstances, she enjoyed her time there and felt confident that they did everything in their power to help her. We've all seen medical dramas on television, even there you can see that medicine is a constant struggle to remain on the cutting edge, always developing new procedures. It's not always a winning battle, sometimes you lose. It's called life and unfortunately sickness is sometimes further along that we expect, or affects people differently. It is absolutely no fault of any one doctor or any hospital, it happens everywhere. If you are blind to that, than you shouldn't even have the authority to add your opinion to this review. There are thousands of patients that have received exemplary and consistent care from Deborah, including at least 6 of my friends and family. They provide great care and do a lot of great things through their foundation.
It is a shame that this website is being used as a tactic for personal vendetta’s. Anyone who really knows Deborah can recognize who the culprits of these negative posts really are - disgruntled - bitter - former employees. The fact of the matter is that the two individuals being attacked are very hardworking, dedicated men. They believe in Deborah and it’s future and face the challenges head on with Deobrah as their first priority, not themselves. Deborah has always and will continue to provide great care regardless of of such useless attacks. I know many people, including myself who have received top notch care and I will continue to support this very worthy charitable organization.
I recently went to the new ER and was transferred into Deborah for respiratory problems. Trust me it was fantastic having a new emergency department so close to home! I received extraordinary care at Deborah which was clean, modern, and had the most caring staff. This was one of the best hospitals I have ever been to.
I contributed to Deborah's last capital campaign after careful thought. Not only does the hospital provide awesome cardiology and pulmonary services to its patients (even those who have no insurance!), they always make sure that it is the very best care available. In today's times it is unthinkable that in our country people have a hard time accessing the very best care available. Deborah does this over and over and over again. When I looked at all the different charities I could donate to, it was clear that Deborah had earned my dollars many times over.
As a family member of a person affected with heart problems, I have done my homework on hospitals/facilities that specialize in cardiac care and I have heard nothing but the best about Deborah Heart and Lung Center! Good news travels fast!!
Deborah Heart and Lung Center hasn't billed a patient in years. The amount of dedication that the staff has to its patients regardless of the ability to pay is heart warming. This hospital is truly a great place to be taken care of.
It's impossible to discuss quality care in our neighborhood without hearing numerous stories of the many individuals who have been assisted by Deborah Heart & Lung Foundation. I myself know 4 people, all in different stages of their lives, who would not be here today if it was not for the talent, dedication and compassion of those working in this hospital. The nurses and doctors always go the extra mile for their patients and the fact that good healthcare comes before your ability to pay for it is something that is entirely absent throughout the rest of the country.
I have heard nothing but good things about Deborah. I've had friends in the South Jersey area who are staunch supporters of Deborah for their caring service.
As a former volunteer of the hospital, I have seen the great work that the staff of this hospital does for their patients first-hand. The amount of dedication has not gone unnoticed by the patients and volunteers.
I have been volunteering for 15 years at Deborah Heart and Lung. My expierence started when my seven year old son was was treated at Deborah 15 years ago. My son is now 22 years old and just graduated from College. Without Deborah my family and I would not have been able to afford the healthcare that my son needed at the time. I am not a wealthy women and the only way to thank the doctors and nurses is to volunteer every week in the hospital foundation. I drive 30 miles each week to give back to the hospital that saved my sons life. I am 75 years old and I will continue to volunteer so that someday another family will be able to receive the gift of life from Deborah Heart and Lung Center the same gift my son received 15 years ago.
We first became acquainted with Deborah Hospital when my mother was diagnosed with a heart condition in February of 1988. Living on a fixed income my mother could not afford the co pays on not only the hospital but the doctors to care for her in northern New Jersey. On a suggestion of a neighbor we contacted Deborah Hospital. Our first visit began before 9am and did not end till after 6pm but we knew what was wrong with mom. She went through a battery of tests and found out not only that her aortic valve was not functioning properly but it could be fixed. Moms surgery took place on July 28,1988. The doctors said if she did not have the surgery she would have not lasted the year. My youngest child turned 6 months old on that day! Throughout the years Deborah has monitored and encouraged my mother. They diagnosed sleep apnea and suggested treatment, in 2008 it was decided that a pacemaker would benefit mom. She underwent surgery and is enjoying helping to plan my daughters wedding. The standard of care given throughout the past 22 years has only improved! The nurses, doctors, techs, staff treat us with kindness, respect and encouragement on each and every visit. We travel over two hours each way for moms appointments! It is worth every minute of the trip! To simply say it my mother trusts the doctors at Deborah Hospital with her life!
We have been going to Deborah since 2000.We went to see Dr Ferliece for my husbands heart, she found shadows in the x rays and sent us to the lung doctor.he found cancer and sent us for tests and after then discussed it with us they removed the upper lobe.He went thru checkups and later they found the heart needed stents, they were put in, later they calcified.They were cleared out.His heart started to give him more problems he then had a pace maker put in.he has had 3 in all now and also in the other side of the lung they had to take two parts out. He is doing fantastic Dr Sena and Dr Murphy are his doctors now.We are blessed to have Deborah in our lives. Barbara and Bill Moreau
I was a patient in Deborah last year and my husband was there the year before. The care we received was outstanding. We would certainly recommend this great hospital to anyone if they need care for any heart issues. My husband has also been a tireless volunteer for this organization for the last 10 years. Care and love are two of the things that most stand out for this hospital. I love the friendliness and cleanliness of Deborah Heart and Lung. The hospital is located in the the beautiful Pines of New Jersey and that leads to the serenity of anyone visiting the area.