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Causes: Counseling, Homeless & Housing, Homeless Shelters, Hot Lines & Crisis Intervention, Mental Health, Suicide Prevention
Mission: The center accomplishes its mission by operating four county-wide programs: (1) 24-hour crisis lines, (2) grief counseling, (3) homeless services, and (4) 211 information and referral.
Programs: 24-hour crisis lines: we operate the 24 hour suicide prevention crisis lines for the entire county of contra costa. Founded in 1963, it was one of the first of its kind in the u. S. All local calls to the national suicide prevention lifeline (800-273-talk, 800-talk spanish and 800-suicide) are routed here. Staffed by highly-trained staff and volunteers, the lines provide counseling, support, and resource information to people experiencing personal crisis as well as those contemplating suicide. We also handle all night, weekend, and holiday suspicion of child abuse report calls to childrens protective services and suspicion of elder abuse and dependent adult calls to adult protective services both of the employment & human services department of contra costa county.
grief counseling: our grief counseling program is one of the oldest, largest, and most diverse bereavement services in california. Started in 1973, it provides individual and group counseling to youths and adults mourning the death of a loved one. Counseling is conducted by supervised clinical interns and groups are co-facilitated by trained volunteers. Support groups meet throughout the county. All counseling is free and confidential. We also have a 24-hour grief support hotline as well as a special team that provides counseling at schools and businesses following a traumatic suicide or death.
211 information and referral: 211 is the national, toll-free, three-digit telephone number to call for help and information, and we are the cpuc authorized 211 providers in contra costa county. Trained (staff and volunteer) resource specialists answer calls from people in the community who need health and social services. Our 211 database has up-to-date information on 1600 plus resources for local residents, and is accessible free of charge in multiple languages. We also publish regional guides of essential and specialized services in both english and spanish.