Baptist Memorial Health Care Corporation

Programs: Baptist memorial health care corporation is affiliated with a number of tax exempt hospitals and health care, home and hospice care service providers located in arkansas, mississippi, and tennessee and supplies management, consulting and support services to them through its corporate staff. Management services are provided to these related organizations that provide quality health care regardless of race, creed, sex, national origin, handicap, or age. The support services include clinical, financial, legal, and operational. (see schedule o, pg 49 for continuation)by providing these services on a centralized and coordinated basis, the affiliated organizations are run more efficiently and effectively. The quality of services is higher and is more cost effective, and the data generated is more meaningful. These efficiencies contribute importantly to the exempt purpose of the related organizations and allow them to accomplish their charitable purposes and to better utilize their resources where they are needed most- providing better care for the community. Baptist memorial health care corporation's mission is to heal, preach, and teach. These are not just words, but something we do everyday with pride for our patients, our community and each other. A very important department within the baptist memorial health care corporation is corporate audit and consulting services. This department provides value-added services through financial, operational and compliance reviews of entities throughout the corporate system. Audits of hospital entities are performed on a rotational basis, with the goal of completing five to six full-scope audits each year. Audits of other corporate entities and special projects are based on assessments performed and input from management, external auditors and others. The corporate audit and consulting services department provides support to the revenue and reimbursement department whose goal is the improvement and compliance of revenue processes throughout the system. Support is also provided to the corporate compliance department. The corporate audit and consulting services department works closely with the external auditors as an integrated part of their team (providing over 1,000 hours of assistance during the annual audit). Providing this support enables baptist memorial health care corporation to maintain external fees paid to consultants and outside accounting firms as low as possible. During the performance audits and other special projects of the corporate audit and consulting services department, reviews may be incorporated to assess the entities' internal control systems, as well as to assess compliance with laws and regulations in a number of areas including billing practices, confidentiality of patient information, physician transactions, wage and hour relations and financial reporting. Recommendations are made to management for corrective actions identified, if any. Another department that is very important in meeting our mission to heal, preach, and teach is the corporate communications department. This department serves as a system resource for protecting the baptist image and telling the baptist health care story. The department continues to save baptist memorial health care corporation thousands of dollars each fiscal year by providing communications services for all baptist health care affiliated entities. Health care for our homeless population sounds like a difficult mission, but baptist memorial health care's baptist operation outreach health care van for the homeless is fulfilling its goal to make quality health care more accessible to those who need it most. The baptist operation outreach van is a mobile health care unit. Formerly operating as the hope health center, the baptist operation outreach, a partnership between baptist and christ community health services, provides free acute and primary health care, information on disease prevention and guidance and a medical home to thousands of memphians without permanent housing. All services are free and are provided with respect and confidentiality. For many of the thousands of people without homes in memphis, the baptist operation outreach van is the only option for health care. It is our health care system's signature community outreach program and the cornerstone of our community involvement efforts. Baptist operation outreach patients have direct and immediate access to medical examinations, health information, illness prevention, medications and referral services. A certified nurse practitioner delivers the following services:--screenings for common health problems--health and developmental assessments for children--immunizations and other preventive care--diagnosis of medical problems and health needs--treatment and management of specific disease problems--treatment of minor injurieseach year, baptist memorial health care corporation provides funding and services for the mobile clinic, which treats homeless patients four days a week in three locations-memphis union mission, salvation army's purdue center of hope and shelby county office of reentry. A baptist memorial health care nurse practitioner on the van provides about 3,000 patient care visits a year, making baptist operation outreach memphis' largest health care provider for the homeless. Staff on the van treat as many patients in a day as they treated in a week at the hope health center, when it was at a fixed location. Baptist operation outreach also partners with davis vision to provide vision screenings and glasses to patients in need. Since january 2010, davis vision has provided 20-30 eyeglasses per month to baptist operation outreach patients, with an estimated value of $300 per person. We also partner with bellevue baptist church's christian mobile dental clinic to provide free dental care to operation outreach patients and underserved families throughout our community. They receive complete cleanings and evaluations, fillings and extractions free of charge. Baptist memorial health care and baptist operation outreach are members of the community alliance for the homeless, a consortium of service providers, individuals, city/county government, faith- and community-based organizations all working together to end homelessness in memphis and shelby county. Baptist operation outreach and christ community health services have partnered with the salvation army purdue center of hope, the shelby county office of reentry. The purdue center is a shelter for single women and children, and the baptist operation outreach health care van for the homeless will treat patients' health care needs at the location once a month. Approximately 110 people are served nightly, with a maximum of 54 women and the remainder are children. More than 50 percent of the people in the shelter are children. The shelter provides safe housing, nutritional meals and individual case management for up to 90 days. The case managers help the women turn their lives around. With a focus on finding permanent housing and/or employment, resources are identified and referrals are made to help overcome or manage mental illness, substance abuse, job loss and displacement. Immunizations are also offered to the children. Memphis union mission is memphis' oldest and largest rescue mission that ministers to the physical, spiritual and emotional needs of men, women and families who are affected by homelessness, addiction or crisis. Their primary goal is to help families achieve freedom from substance abuse, reunite with their families and reemerge as self sufficient members of the community. The individuals in their program receive shelter, food and more. Memphis and shelby county joined communities nationwide in prioritizing reentry success. With an average daily population of 2,200 individuals at the shelby county division of corrections and over 9,000 community residents on supervision by the tennessee department of correction, providing an effective response to the needs of returning citizens is a critical community need. Citizens returning from incarceration navigate a holistic network of community services designed to restore dignity and confidence while providing opportunities for individual and family success. Services include disability and other benefits, education and training support, employment referral and workforce development, housing support, identification replacement, and the continuum of care for physical and behavioral health. Baptist operation outreach does intake twice per month for new patients and provides follow up care at the mobile clinic.