Montgomery County MH-MR Emergency Service

Rating: 4 stars   1 review


50 Beech Dr Norristown PA 19403 USA


MCES, Inc. offers a comprehensive range of crisis intervention services to those in a behavioral health emergency because of serious mental illness and/or substance abuse; MCES, Inc. also works to divert individuals in behavioral health emergencies from involvement with the criminal justice system.


Inpatient psychiatric care: mces provides acute inpatient psychiatric care to individuals determined to need a short stay of intensive 24-hour clinical care to attain stability and safety because of a severe mental health crisis or potentially life-threatening psychiatric emergency. Services are patient-centered and recovery-oriented and delivered by a multidisciplinary team that involves the patient and their family or support system as optimally as possible. Patients participate in daily psychoeducational and recreational groups, and have access to certified peer specialists and their recovery coach, case manager, and other providers. Patients engage with outpatient providers before discharge wherever possible. The inpatient program is state-licensed and accredited by the joint commission. Mces is the exclusive provider of initial involuntary psychiatric hospitalizations in montgomery county. The mces inpatient program is nationally recognized for its ability to address any behavioral health emergency including those involving forensic issues. Mces incorporates the principles of the recovery model and trauma-informed care in its inpatient care. It recently created a "comfort room" to provide a calming setting for patients at risk of becoming upset and agitated. Mces also broadened its services to individuals with co-occurring psychiatric and addictive disorders. -highlight: mces had over 2000 admissions of individuals with exacerbations of psychiatric disorders requiring inpatient treatment and stabilization. -highlight: an mces certified peer specialist co-leads a suicide prevention groups for inpatients with a member of the allied therapy department.

crisis residential program: the crisis residential program (crp) is an 8-bed, short-term care facility available 24 hours per day, 7 days per week, which provides temporary residential treatment for adults who are at risk of an acute psychiatric crisis. It is an alternative to hospitalization with the overall goal of averting a crisis and assisting the individual in developing a plan and a support network to avoid crises in the future. The crp serves individuals falling into one or more of these categories: (i) those at risk of psychiatric hospitalization (i. E. , experiencing psychiatric decompensation); (ii) those in need of separation from a stressful environment to achieve psychiatric stability; and (iii) those who need assistance to establish and/or maintain community supports. All admissions are voluntary and those served must be capable of self-care and be in good health. The crp is state-licensed and accredited by the joint commission. It was the first such program in se pa. The mces crp program strives to provide the most home-like setting possible and practical for its services. An example is a vegetable garden that is tended by residents and provides both recreation and fresh produce over the summer months. -highlight: the mces crisis residential program had over 300 admissions of individuals who could avert a serious crisis or hospitalization with a brief stay.

psychiatric ambulance service: mces operates a unique dedicated psychiatric emergency medical service (ems). It is staffed by emergency medical technicians (emts) cross-trained as psychiatric technicians who can stabilize both medical and psychiatric emergencies. This service relieves local police and community ambulance services from the need to transport seriously mentally ill individuals to our facility and frees them for non-mental health emergencies in their communities. The mces ambulance also transports individuals who are to receive a court-ordered involuntary psychiatric evaluation at mces. Our psychiatric ems utilizes two basic life support ambulances for crisis response and a large suv for non-crisis patient transports. Mces emts assist in the delivery of inpatient care when not responding to off-site emergencies. -the mces psychiatric emergency medical service provided over 2000 transports of at-risk individuals to mces from homes and other settings.

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Reviews for Montgomery County MH-MR Emergency Service

Rating: 4 stars  

2 people found this review helpful

As a Nurse, having a teenager who had suffered from depression, I was truly impressed with the personal care and commitment from the direct care and nursing staff at this facility. The doctors at this facility had made a medication recommendation that my husband and I did not agree with, but they were more than willing to work with us to find a satisfactory outcome for my daughter. The actual staff were kind, compassionate and knowledgeable about most aspects of mental health, their support and encouragement made us all feel quite comfortable that we had made the right choice for initial treatment. My daughter was given an excellent program to assist her in her after care, and a referral that was in my opinion, 2nd to none, and has now completed her senior year in college and feels ready to take on life. We would like to thank all of the staff at MCES.

I've personally experienced the results of this organization in...

my daughter's recovery from depression. My husband and I, along with our daughter can truly say that we are thankful for the excellent care and the competent therapists at this facility, have helped us to improve the quality of our family's lives.

If I had to make changes to this organization, I would...

1.Replace the ugly building, it sends the wrong signal about what is inside. 2.Train the male nurse manager on the early evening shift about sexual harassment, my daughter constantly overheard the female nurses and techs complaining about this individual.

What I've enjoyed the most about my experience with this nonprofit is...

The excellent therapists, and the compassionate direct care nurses and techs.

The kinds of staff and volunteers that I met were...

Absolutely incredible in every way, compassionate and caring as well as competent

If this organization had 10 million bucks, it could...

Improve the lives of families by helping those who suffer from mental illness.

Ways to make it better...

My daughter was not exposed to internal political information regarding female nurses and direct care workers being sexually harassed by male nurse manager.

In my opinion, the biggest challenges facing this organization are...

Retention of excellent staff members due to financial and morale reasons.

One thing I'd also say is that...

I trusted these individuals with my daughters life and would choose them 1st when considering emergency mental health care.

When was your last experience with this nonprofit?


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