Credit Card Management Services, Inc.

Rating: 4.79 stars   48 reviews

Issues: Education, Homeless & Housing, Human Services, Economic Development

Location: 1325 N Congress Ave Ste 201 West Palm Beach FL 33401 USA

Mission: Credit Card Management Services, Inc. d.b.a. Debthelper.com is an IRS Approved 501c3 Non-Profit Florida Corporation dedicated to our mission to educate, advise and empower youth to seniors to handle debt, credit and housing and to provide affordable housing opportunities through the acquisition and rehabilitation of residential properties. Debthelper.com partners with those who create opportunities for people to live in affordable homes, improve their lives and strengthen their communities. Debthelper.com is ISO: 9001 Certified as audited by BVI, is licensed, bonded and insured to provide quality debt management services as governed by its Code of Practice and Best Practices through its membership with AICCCA, the Association of Independent Consumer Credit Counseling Agencies. Debthelper.com is a member of ACCPros, the Association of Credit Counseling Professionals, a member of the Florida Housing Coalition, a member of the NCHA National Housing Counseling Association. Debthelper.com adheres to the NISHEC National Industry Standards for Homeownership Education and Counseling and is a partner with the FHF Florida Housing Finance Corporation. Debthelper.com is a proud member of the Southeast Florida Better Business Bureau.
Target demographics: Consumers
Direct beneficiaries per year: 45000 Consumers
Geographic areas served: All States
Programs: Education for seniors 62 and other the options and alternatives and benefits of a reverse mortgage; homebuyer education and foreclosure prevention, debt management and debt consolidation, student assistance, mortgage assistance and financial education and credit counseling.
2014 Top-Rated Nonprofit
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EIN 31-1483386
800-920-2262
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Community Reviews

Rating: 5 stars  

This is my first experience with this company, they scheduled the client very quick, and very professional, we will be using their service again in the future.

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

A lot

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2013

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Role: Professional with expertise in this field
Rating: 5 stars  

1 person found this review helpful

I recommend DebtHelpher.com to everyone and have recommended it to colleagues who share my opinion.
DebtHelper.com is by far the best for many reasons. Their response time is immediate. When my office calls to set up client appointments or to ask questions, we are taken care of immediately. If no one is there, we leave a message and get an immediate call back.
We never hear any complaints from our clients. Their website is user friendly, their bilingual counselors are great.
In addition, their fees are affordable and the appointments are always on-time, they never miss one and are never late for one.
All the counselors are pleasant to talk to and are always very helpful, but we’ve had the most dealings with Bill Sheehan.
Bill is a superb counselor. An expert in customer relations, Bill has personified “service with a smile.” We’ve gotten Bill out of a sick bed, woke him out of a sound sleep and caught him just as he was getting on a plane to go on vacation, to help us with an emergency. Bill always stopped what he was doing to help us.

I've personally experienced the results of this organization in...

I have constant personal contact with this organization by phone and email.

If I had to make changes to this organization, I would...

no changes; great as it is.

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