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Credit Card Management Services, Inc.

Rating: 4.8 stars   83 reviews 3,243

Address:

1325 N Congress Ave Ste 201 West Palm Beach FL 33401 USA

Mission:

Credit Card Management Services, Inc. d.b.a. Debthelper.com is an IRS Approved 501c3 Non-Profit Florida Corporation dedicated to our mission to educate, advise and empower youth to seniors to handle debt, credit and housing and to provide affordable housing opportunities through the acquisition and rehabilitation of residential properties. Debthelper.com partners with those who create opportunities for people to live in affordable homes, improve their lives and strengthen their communities. Debthelper.com is ISO: 9001 Certified as audited by BVI, is licensed, bonded and insured to provide quality debt management services as governed by its Code of Practice and Best Practices through its membership with AICCCA, the Association of Independent Consumer Credit Counseling Agencies. Debthelper.com is a member of ACCPros, the Association of Credit Counseling Professionals, a member of the Florida Housing Coalition, a member of the NCHA National Housing Counseling Association. Debthelper.com adheres to the NISHEC National Industry Standards for Homeownership Education and Counseling and is a partner with the FHF Florida Housing Finance Corporation. Debthelper.com is a proud member of the Southeast Florida Better Business Bureau.

Target demographics:

Consumers

Direct beneficiaries per year:

45000 Consumers

Geographic areas served:

All States

Programs:

Education for seniors 62 and other the options and alternatives and benefits of a reverse mortgage; homebuyer education and foreclosure prevention, debt management and debt consolidation, student assistance, mortgage assistance and financial education and credit counseling.

2016 Top-Rated Nonprofit
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More Info

800-920-2262
www.debthelper.com

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Reviews for Credit Card Management Services, Inc.

Rating: 4 stars  

I was referred to DebtHelper.com by Legal Aid of Broward County. Their website was easy to use, and after completing the online course, I took a break before caling them for the interview part. The staff were diligent in contacting me to make sure I did the necessary phone interview as well, to complete the process. My phone interview was informative and professional. I spoke with Traci, who was really nice. She was knowledgeable, thorough, and friendly. She answered all of my questions patiently, and made the experience expedient and pleasant. This was actually the second time I've completed the course, and I got consistently good customer service from all of the staff I spoke with.

 
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Rating: 5 stars  

My interview with Bill was very informative and Bill made it very easy to understand. He took his time and made sure I understood all aspects of the mortgage. Also he was very personable and easy to work with. I was very impressed with his performance.

 
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Rating: 5 stars  

1 person found this review helpful

The information I received was about a reverse mortgage. All was explained thoroughly and easy to understand. Bill Messerschmidt was very personable and friendly. I would highly recommend Credit Management.

 
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Rating: 5 stars  

3 people found this review helpful

Bill was very helpful to us in understanding the Reverse Mortgage rules and requirements. I would recommend him to every one. Dan Rouse

 
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Role: Professional with expertise in this field
Rating: 4 stars  

3 people found this review helpful

Jaan Lalwani has helped separate Debt Helper from the rest. There's no other agency that offers the type of support at her position that Ms. Lalwani selflessly offers on a consistent basis. She's a real asset, not just to the agency she works for but to the industry overall.

H. Parker

 
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Rating: 5 stars  

3 people found this review helpful

My interview with the team member was great.He made me understand The facts About This Reverse mortgage in great detail.

 
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Rating: 5 stars  

3 people found this review helpful

I consider myself a client of CCMS, because as a loan originator solely for reverse mortgages every one of my clients undergoes a HUD mandated session with an objective third party. Clients who have used CCMS for that counseling session unanimously report a cordial, informative session that answers all their questions and gives them confidence that they had the whole story. I receive only compliments on this particular agency. And when I was faced with a crushing deadline for a client, CCMS went out of their way to accommodate them so we could complete the transaction on time.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

4 people found this review helpful

I want to let you know that Jaan Lalwani far exceeds any one I have worked with in the business world. This one is a keeper. She responds quickly and is very reliable. Because of her your number is one I keep on my list for my clients to call.

 
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Rating: 5 stars  

4 people found this review helpful

I retired early due to a disability and was not able to make my Mortgage Payments., I applied for assistance with my Mortgage holder 2 Months before I was unable to pay. it has been 7 months and they still have not responded to my needs.
Someone told me about Florida Hardest Hit about 3 months ago. Credit Card Management Services was not only able to help me, but they did so very quickly. I was impressed with their professionalism and urgency to help. Thank you Nicola for all of your hard work and diligence. You guys have restored my confidence in these kind of Services. I can now get back on my feet thanks to you !!!!!

 
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Rating: 4 stars  

5 people found this review helpful

Bill Messerschmidt, This consultation was very vital with him. enabling me to be equip with all of the particulars to attain a Reverse Mortgage. Which he recommended other Information to fit my needs.
Thanks
Princis Scott

 
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