The Sheltering Arms

Rating: 4 stars   1 reviews

Issues: Children & Youth, Education

Location: 385 Centennial Olympic Park Dr Nw Atlanta GA 30313 USA

Mission: Sheltering Arms builds strong children, families, and communities by providing, 1) quality, affordable early care and education, 2) comprehensive family support, 3) community partnerships that build safe, thriving neighborhoods, 4) professional development for early education and family support workers.

Write a Review

Filter Reviews by Role

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Community Reviews

Rating: 4 stars  

1 people found this review helpful

Our child has attended the Sheltering Arms East Point location on Mulberry for four years. We are truly impressed with the ability that he and his classmates demonstrate. Many children in his classes have consistently shown skills and knowledge above their grade level.

However, revolving-door management and inconsistent application of center policies, poor written communication to parents and teachers / administrators pointing fingers at each other, at center management and at Sheltering Arms' upper management when parents voice complaints or ask for clarification all hold this center back.

It cannot be denied that the teachers at this facility go above and beyond on a regular basis. The bright kids are challenged in a positive way and children with remedial needs are given great, specific attention. If the management portion of the equation could be half as effective as the teaching part, this center would truly be amazing.

The center also holds itself back by catering almost solely to families on public assistance. Parents are routinely reminded to be involved in the parent organization, but the speakers and topics of these meetings are 95% or more geared towards getting indigent divorced parents to pay child support, how to apply for medicaid, EBT, WIC, how to apply for low cost housing, how to avoid foreclosure, etc meaning that the parents who pay tuition rarely have any relevant content at these meetings, which require most working parents to leave their paying jobs in order to attend.

As it is, I stopped becoming a vocal cheerleader for the East Point facility over a year ago. The teachers on the whole are truly committed, but the management routinely hinders their effectiveness.

More Feedback

If I had to make changes to this organization, I would...

...shake up the management in a big way to move them out of their collective comfort zone. The old-timers have gone through the motions so many times that they have lost sight of who they are there to serve. The revolving door directors say "Come to me with any concerns," but when parents do, the admins below the director pull parents aside to say "you don't need to bring them in on this, let's just handle things quietly." This is our experience and the experience of other parents we talk to

How would you describe the help you got from this organization?

Some

How likely are you to recommend this organization to a friend?

Unsure

How do you feel you were treated by this organization?

Okay

When was your last experience with this nonprofit?

2013

Review from Guidestar

Write a Review for This Nonprofit

Far exceeds expectations
Exceeds expectations
Meets expectations
Below expectations
Far below expectations
Rate this nonprofit:
1000 characters left