SUPPORT NETWORK FOR BATTERED WOMEN

Rating: 5 stars   4 reviews

Issues: Mental Health, Homeless & Housing

Location: 1257 Tasman Drive Suite C Sunnyvale CA 94089 USA

Mission: The mission of the Support Network for Battered Women is to empower our diverse community to live free of domestic violence.
Results: FY07-08 Statistics In FY 07-08, Support Network staff and volunteers answered 6,208 crisis calls and sheltered 247 women and children. Our agency assisted 1,132 clients and 16,235 counseling and case management sessions, and provided 7,683 advocacy, information, and referral services.
Direct beneficiaries per year: 1132 clients were served by the Support Network during FY 08-09
Geographic areas served: Santa Clara County
Programs: Support Network's services include a confidential, emergency shelter housing 18-24 women and children in crisis, the county's only toll-free, 24-hour, bilingual (English/Spanish) hotline, individual and group therapy, counseling, legal services including court accompaniment, children and teen programs, community outreach and preventative education. La Familia is a growing, innovative, culturally competent program targeted to the Latino community through which we work to keep families united while ending domestic violence. All direct service staff are culturally competent and 83% bilingual (English/Spanish). For the fiscal year ending June 30, 2006, we answered over 5,400 crisis calls, sheltered 245 women and children and assisted 795 clients with 9,400 counseling and 2,965 advocacy and referral services.

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Community Reviews

Rating: 5 stars  

1 person found this review helpful

I have been volunteering for SNBW for almost 3 years. They are a superb organization that is extremely client oriented. They offer the full spectrum of Domestic Violence services. What is special about this organization is that they offer these service seamlessly to the clients. For example, when a client is transferred from the crisis line to the shelter or legal advocates, it is done so in a very sensitive manner with as little disruption to the client as possible. Often the same case manager stays with the client from the beginning to the end of the services being offered. Also, the volunteer program is extremely well run. Volunteers are given all of the training and communication necessary to perform their task. I would definitely recommend volunteering for this worthwhile organization.

I've personally experienced the results of this organization in...

watching the survivors of Domestic Violence get all of the services and support they need.

If I had to make changes to this organization, I would...

keep doing what they are doing.

What I've enjoyed the most about my experience with this nonprofit is...

Watching the organization transform 'victims' of domestic violence into 'SURVIVORS'. They do this by empowering the clients by giving them all of the information to rebuild their self esteem which allows them to begin taking control of their lives.

The kinds of staff and volunteers that I met were...

Sensitive, caring, selfless. Totally committed to the mission of the organization. They are a wonderful group of people

If this organization had 10 million bucks, it could...

WOW!!! They could grow every service... have a larger shelter, have a transitional shelter, hire a specialized legal team, the list goes on.

Ways to make it better...

no comments here - my experiences have always been excellent

In my opinion, the biggest challenges facing this organization are...

Funding - given the economic environment every business, profit or non-profit, will be struggling.

One thing I'd also say is that...

When was your last experience with this nonprofit?

2008-10-01

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Rating: 5 stars  

10 people found this review helpful

The Support Network for Battered Women does amazing work. They do their best to get out to community events ensuring that the public knows they have services available. I don't know of any other Domestic Violence organization that has a 24/7 toll free number, a shelter, sliding scale counseling, a teen program working with high schools and a La Familia program that works directly with the hispanic community.

I've personally experienced the results of this organization in...

women feeling more confident in themselves after working with our therapists.

If I had to make changes to this organization, I would...

give it back to the people who run it now... I don't think I could do a better job.

What I've enjoyed the most about my experience with this nonprofit is...

knowing I have helped in some way women and children in need.

The kinds of staff and volunteers that I met were...

the nicest people that I have met in a long time.

If this organization had 10 million bucks, it could...

upgrade its systems and offer even better and more services to the community...

Ways to make it better...

they had a shade thing to cover our outdoor table.

In my opinion, the biggest challenges facing this organization are...

California's budget cuts.

One thing I'd also say is that...

keep doing the work that you do....

When was your last experience with this nonprofit?

2008-6-01

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Rating: 5 stars  

11 people found this review helpful

My service to the Support Network attests to my knowledge of and commitment to this outstanding agency. For over 12 years I have volunteered 50+ hours a week in a variety of departments, from fundraising to the hotline, community education and beyond. The staff and volunteers at the Support Network are passionate about our clients and the cause. Overworked and underpaid, everyone does more than his or her share to ensure that the community knows of our services and is able to utilize these services.

I've personally experienced the results of this organization in...

the faces of our clients and their children. I'm also fortunate to hear our counselors' excitement when they help a frightened woman in court,or find her shelter, or see her gaining empowerment.

If I had to make changes to this organization, I would...

be overwhelmed. The Executive Director has a constant challenge of balancing need with available staff, funding and time. This is a daunting issue - only 58 available shelter beds in a County of nearly 2 million citizens --!!

What I've enjoyed the most about my experience with this nonprofit is...

the wonderful people I have had the pleasure of working with. Everyone is here to help so they show compassion not just to the clients, but also to one another.

The kinds of staff and volunteers that I met were...

wonderful, caring, warm, funny and dedicated.

If this organization had 10 million bucks, it could...

develop its programs with more breadth and depth and build a shelter that will house a great many more families for a longer period of time. It could also offer longer-term services to families traumatized by their circumstances.

Ways to make it better...

there weren't so many money constraints. One constantly recognizes how much more we need to and could do if we had more funding.

In my opinion, the biggest challenges facing this organization are...

monetary. The next greatest challenge is getting the general public to even want to think about domestic violence. People want to believe it doesn't exist or that it doesn't happen to anyone like them.

One thing I'd also say is that...

the first thing every nonprofit needs is money to keep its programs running. The next greatest need they have is for volunteers - volunteers to help the staff, help the clients and help spread the word about the issue of domestic violence.

When was your last experience with this nonprofit?

2008-1-01

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Rating: 5 stars  

10 people found this review helpful

This organization provides extremely valuable support for victims of domestic violence, mostly women and young children. The organization has a 24 hr. toll free crisis line, an emergency shelter, and provides counseling, legal assistance, education and many other services to victims. The services are provided by a combination of staff (employees) and volunteers. The staff and volunteers are the best in their field, and work around the clock to provide help to people who are often in a very desperate situation.

I've personally experienced the results of this organization in...

The faces of the victims of emnestic violence. many of these women and children have no other place to go.

What I've enjoyed the most about my experience with this nonprofit is...

The level of energy and enthusiasm of the staff and the volunteers is unbelievable.

The kinds of staff and volunteers that I met were...

The best in their field. Hard working and always trying to achieve the best results for the clients.

If this organization had 10 million bucks, it could...

Help more victims and expand emergency shelter operations.

When was your last experience with this nonprofit?

2008-10-01

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