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Network for Good Inc

Rating: 2.78 stars   23 reviews 5,824

Address:

1140 Connecticut Ave NW Suite 700 Washington DC 20036 USA

Mission:

Network for Good offers innovative online donation and peer fundraising software for nonprofits, plus the expertise, training, and support to drive successful campaigns. Since 2001, Network for Good has distributed $1 billion to over 100,000 charities through its secure online giving platform. To learn more, please visit www.networkforgood.com

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Reviews for Network for Good Inc

Rating: 5 stars   Featured Review

10 people found this review helpful

I founded a small nonprofit a few years back and Network For Good was the smart choice to process donations. I do not have the time, energy, or skills needed to process donations and donor tax receipts. I needed a solution and Network For Good's services provided everything needed. Design is also very important to me, and with their custom package, a visitor to our site doesn't even notice the difference when making a donation. I am very picky and do a lot of research when looking at vendors. These days, there are more and more donation services, and they all pretty much are about the same as far as fees. I use Network For Good because not only do they provide a stable and reliable donation system, they are maybe the best resource for learning how to grow your donor base. I consider Network For Good a community of friends that are there to help my nonprofit grow.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

 
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Rating: 5 stars  

As a new nonprofit to Network For Good, the customer service is a refreshing change from other experiences to date. They've been very responsive from the first phone call, and I had concern that the level of attention might dissipate after we signed on. Quite the contrary, I've had over 4 hours of patient, friendly and productive coaching thus far, less than a month into our contract. Megan and Morgan have been especially knowledgeable and upbeat while helping to set up our on-line donation page, and I appreciate that one of the two always answers my calls. This provides consistency, saves time and alleviates frustration.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

Network for Good is just that! They are super positive and a real pleasure to deal with. They helped me update something in a matter of minutes. I thought it was going to take a week to track down loose ends, and they were just so responsive and so easy to deal with! A special shout out to Sasha in Customer Support, and Megan in Tech Support! Thank you for all of your help! I could not be happier with your level of service and your positive attitude!

 
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Rating: 1 stars  

Director of Creatures and Kids, Inc. we started using Network for Good in May of 2011. Only had on recurring donation. In the beginning we were charged $49.95 per month donations or not. What I couldn't understand after talking to Morgan (not sure of her title) with NFG why were we not notified of the increase in charge, it is now July 2016 billing $69.95. We only chose them because that was who GuideStar was utilizing at the time, thought if they trusted them they must be good. Our monthly donation for $50.00 a month was paying for that bill for a while, not now the donation is still $50. we have been in the negative since 2013. Network for Good are words only, not truly networking for our good.

 
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Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

THis was by far my worst experience ever having a company deal with our donations. It's June 30th of 2015 and I am still dealing with them to get checks from December 2015 and January 2016. This has been going on for month and I keep getting the same answer, we are working on it, yet they have put our non-profit in an awkward spot........I am sooo disappointed in their customer service and lack of being able to provide the service we signed up for.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

1 person found this review helpful

Invictus Games 2016 shined a light on the holistic recovery and rehabilitation that occurs through sport for the wounded, ill, and injured Service men and women who participate in them.

Invictus Games 2016 (http://invictusgames2016.org), had the pleasure of being introduced to Network for Good via an A+ rated charity. The experience from start-to-finish was simply exceptional. The technology, customer experience of taking online donations, and social fundraising functionality are simply exceptional and cost-effective.

Laura Tubesing, Director of Customer Success, and her team were simply incredible in their response times and providing advice on how best to engage our audience. Thank you Laura, to you and the entire Network for Good team. We reached several million folks around the world, and remain grateful to Network for Good for being a world-class partner from start-to-finish.

How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2016

 
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Rating: 5 stars  

1 person found this review helpful

After working with several different donation software companies, I was happy to find Network for Good. Their donation pages are easy to use and look great! We have the ability to create different pages for different campaigns and easily track our progress.

Integration with Constant Contact is easy and I'm a little obsessed with their new giving pages. Their blog offers great tips and advice for fundraisers, no matter what your level of expertise.

Customer service is great and responsive. The best part is the pricing. Network for Good provides wonderful nonprofit tools at a price that a nonprofit can afford. Bravo Network for Good!

 
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Rating: 5 stars  

1 person found this review helpful

Network for Good has been a smart choice for our nonprofit by providing a robust platform for fundraising. We've found the Everyday Giving and Peer to Peer pages especially useful, attractive and easy to use. The staff has been unfailingly friendly and helpful - always willing to "hold my hand" through a stressful campaign season!

 
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Rating: 4 stars  

1 person found this review helpful

Network for Good has provided online donation services and resources for my organization since 2008. In a recent conversation with a Solutions Team Member, Sasha helped me find a more cost effective and efficient way to manage online donations, and still enjoy the same resources that have benefited my organization for eight years. Sasha patiently explained the multiple options available to us and remembered our conversation and all of the details when I had to call back another day. Network for Good is a great solution for online fundraising. Their team members provide outstanding support to help organizations spend less time worrying about the mechanics of fundraising and more time serving their mission!

 
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Role: Professional with expertise in this field
Rating: 5 stars  

5 people found this review helpful

I had a great experience with Network for Good. I was able to upgrade the service to a new suite of services with ease and for a tiny change in price. The new services equipped me to launch and and execute the org's first peer to peer fundraising campaign, which was a great success. We raised $30k in 3 months. Throughout the process of getting to know the systems, the NFG staff was very helpful in answering all of my questions and concerns.

 
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