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Network for Good Inc

Rating: 2.89 stars   28 reviews 6,334

Address:

1140 Connecticut Ave NW Suite 700 Washington DC 20036 USA

Mission:

Network for Good offers innovative online donation and peer fundraising software for nonprofits, plus the expertise, training, and support to drive successful campaigns. Since 2001, Network for Good has distributed $1 billion to over 100,000 charities through its secure online giving platform. To learn more, please visit www.networkforgood.com

Programs:

What we've accomplished: - exceeded $1 billion in cumulative donations raised for nonprofits since inception. - have created a secure, convenient donation system that makes it possible to give to any charity, anywhere, anytime online - raised over $230 million in donations in 2014 to nearly 50,000 different nonprofit organizations for a year-over-year growth of nearly 20% with a fundraising cost of only 3% of donations raisedfor individuals, we've helped by: - enabling donors to research and give to any of 1. 2 million charities, in one place online at www. Networkforgood. Org, raising $14. 8 million in individual donations. - enabling individuals to give the gift of charity with the good card, a gift card that the recipient can use to give to any charityfor non-profits, we've worked with our b-corporation certified for-profit subsidiary to help by: - processing donations for charities with donatenow - driving $4. 6m in donations to charities on giving tuesday, including tripling the amount for donate now customers over 2013. - enabling charities to email their supporters with email tools from constant contact- providing events registration management with events now powered by givezooks! - providing social fundraising tools from givecorps- providing charities with fundraising coaching and resources, including fundraising fundamentals courses, "nonprofit 911" webinars, ebooks, and articles in the learning center at www. Fundraising123. Org - providing expertise and insights based on proprietary giving data, including the digital giving index available at www. Networkforgood. Org/digitalgivingindexfor corporations and organizations that want to do good, we've worked with our b-corporation certified for-profit subsidiary to help by: - enabling organizations to collect donations for any charity at their own website or among employees via web services raising nearly $90m for charities. - allowing organizations to give employees, clients or customers the gift of charity with good cards, a gift card that the recipient can use to give to any charity - allowing organizations to distribute grants to nonprofits for corporate philanthropy programs and online cause marketing campaigns- facilitating disaster giving resources to companies, including disaster giving plans and hosted giving pages for funders who want more resources to go to nonprofits, we've helped by: - providing data and analysis on what drives giving- training nonprofits to be better at outreach and fundraising - lowering the costs of fundraising for all nonprofits

2016 Top-Rated Nonprofit
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More Info

(888) 284-7978
www.networkforgood.org

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Reviews for Network for Good Inc

Rating: 5 stars   Featured Review

10 people found this review helpful

I founded a small nonprofit a few years back and Network For Good was the smart choice to process donations. I do not have the time, energy, or skills needed to process donations and donor tax receipts. I needed a solution and Network For Good's services provided everything needed. Design is also very important to me, and with their custom package, a visitor to our site doesn't even notice the difference when making a donation. I am very picky and do a lot of research when looking at vendors. These days, there are more and more donation services, and they all pretty much are about the same as far as fees. I use Network For Good because not only do they provide a stable and reliable donation system, they are maybe the best resource for learning how to grow your donor base. I consider Network For Good a community of friends that are there to help my nonprofit grow.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

 
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Rating: 5 stars  

Needing to make a quick change in our donation designations options, I called Network for Good's 888 number, followed the prompt for non-profits, and immediately received help from Megan. She was understanding, friendly, and offered to make the change needed on not just one, but two occasions just a couple of weeks apart. I am so appreciative of my call being answered immediately, and of her quick competent service to our needs. This kind of service is rare in today's automated phone answering.

 
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Rating: 5 stars  

StarStruck Theatre cannot say enough wonderful things about the care and attention Juan Garcia provided. In a word, Juan is AMAZING!!

Admittedly, we were at our 'wits end' with regard to identifying an online fundraising event ticketing portal solution. This isn't an exaggeration. We were. at. wits. end.

Juan, with the support of his teammate Jasmine, 'saved the day'. OK. It took us a little longer than a 'day'. But, surely you understand. In the end, we are delighted to have the best fundraising event ticketing portal design we've ever had. Our supporters agree! As a matter of fact, I encourage you to see for yourself: https://starstruck-theatre.networkforgood.com/events/898-starstruck-theatre-fundraising-gala-2017

If not for Juan, we are not sure where we'd be. Juan, thank you for your help and for enabling us to continue to do what we do best - create and administer performing arts initiatives and experiences, on the StarStruck Theatre stage, that prepare our young artists for life. Whether, or not, they pursue an education and career in the arts . . . they are loved and nurtured while receiving a solid foundation and the encouragement to advance as contributing members of our community and society at-large.

With your continued support, we are confident we will achieve our mission of "providing a sustainable, artistic home that will enrich the cultural life of our children and our community."

Sincerely,
The StarStruck Theatre Team

 
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Rating: 1 stars  

We are a small community based non-profit and we used Network for Good when we wanted to increase our donors and donations. We were not blown away by their services. But we stayed with them for at least 5 years. When we chose to update our website -- we also chose to drop NFG and go with a more simple and less expensive transaction vender. And that's where our problems began. We are currently in a dispute with the company that renewed our agreement each year with out any notice to our organization. When we told them we were no longer featuring their page and therefore not using their service-- they stated that there was an agreement in place that renewed the contract each year. We asked if they send out any notices of the renewals--and they said that they do in fact send out emails that alert the user that a new cycle was about to begin. We have no record of those notices and NFG has not provided any sort of back up. Communication with them has been terrible--which is weird since they were regularly sending emails and communications when we were in business with them--now that we are in a dispute--they are silent. And have not delivered on promised back ups--and are still billing our credit card for services we are no longer receiving. It is frustrating to say the least--and disrespectful to organizations like ours that are doing work in the community helping the most vulnerable of our fellow citizens. This stinks. Network for Good should know better.

 
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Rating: 1 stars  

Don't bother with them. Maybe if you start off using them to track donations but definitely not if you're transferring information over to their program. I'm disappointed in their donation reporting as well. Wish it was more user-friendly than just, less than, more than, etc.

Plus it took about a month for the data to transfer over and when it did, all information was messed up, spouse names missing, duplicates, etc. I really regret using Network for Good.

 
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Rating: 5 stars  

I have been reading e-books and free helps from Network for Good since 2010! However, I have been very slow to implement the great advice. Finally this spring I began checking them out again, finding the free advice even better, easy to read and digest. I went to the website often. The advice sounded applicable to this small, start-up NP I represent. One day I received a phone call from a staff member with an invitation to learn about peer-to-peer fundraising and other donation support resources. After another free consultation I signed up for the basic donor page services, this spring, 2016. I am totally thrilled with the impact the DonateNow page has made to our NP. New donors and larger donations have come. Just the services with this page has been more help than hiring people to do things that the program, in the background, just does better. In addition, I keep attending webinars, free, and again am impressed with the clarity, simplicity, accuracy, and helpfulness of them all. Network for Good not only offers excellent advice and resources, they are an example themselves, modeling what they are preaching. Good work! In addition, whenever I have called for help, email or phone, I have spoken with knowledgable and friendly persons. Pertinent and quick answers are the rule. Even though I wanted to jump into the whole support system, I was given great advice for my situation. Start with the Donate page. I appreciate a support team that knows they have a great product but they also know when a client needs to start slowly. Keep checking out these resources, talking to the staff, reading the e-books, and you will discover exactly what you need for your situation. And you will not be disappointed with the personal or online support and software.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2016

 
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Rating: 5 stars  

2 people found this review helpful

As a new nonprofit to Network For Good, the customer service is a refreshing change from other experiences to date. They've been very responsive from the first phone call, and I had concern that the level of attention might dissipate after we signed on. Quite the contrary, I've had over 4 hours of patient, friendly and productive coaching thus far, less than a month into our contract. Megan and Morgan have been especially knowledgeable and upbeat while helping to set up our on-line donation page, and I appreciate that one of the two always answers my calls. This provides consistency, saves time and alleviates frustration.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

1 person found this review helpful

Network for Good is just that! They are super positive and a real pleasure to deal with. They helped me update something in a matter of minutes. I thought it was going to take a week to track down loose ends, and they were just so responsive and so easy to deal with! A special shout out to Sasha in Customer Support, and Megan in Tech Support! Thank you for all of your help! I could not be happier with your level of service and your positive attitude!

 
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Rating: 1 stars  

3 people found this review helpful

Director of Creatures and Kids, Inc. we started using Network for Good in May of 2011. Only had on recurring donation. In the beginning we were charged $49.95 per month donations or not. What I couldn't understand after talking to Morgan (not sure of her title) with NFG why were we not notified of the increase in charge, it is now July 2016 billing $69.95. We only chose them because that was who GuideStar was utilizing at the time, thought if they trusted them they must be good. Our monthly donation for $50.00 a month was paying for that bill for a while, not now the donation is still $50. we have been in the negative since 2013. Network for Good are words only, not truly networking for our good.

 
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Review from Guidestar
Rating: 1 stars  

5 people found this review helpful

THis was by far my worst experience ever having a company deal with our donations. It's June 30th of 2015 and I am still dealing with them to get checks from December 2015 and January 2016. This has been going on for month and I keep getting the same answer, we are working on it, yet they have put our non-profit in an awkward spot........I am sooo disappointed in their customer service and lack of being able to provide the service we signed up for.

 
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