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Lost Paws Rescue Of Texas

Rating: 3 stars   3 reviews 624

Nonprofit Issues:

Animals

Address:

PO Box 116256 % Yvette Garza Carrollton TX 75011 USA

Mission:

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Reviews for Lost Paws Rescue Of Texas

Role: General Member of the Public
Rating: 1 stars  

I'd like to file a complaint, if anyone cares to listen, against a Caucasian woman with glasses, hair up in her 50's (since I'm not allowed to use her name) I was in PetSmart in Bedford, TX Saturday, 1/23/15 in the late morning/early afternoon. There was a beagle with heartworms that a few people were interested in, and concerned about. She was right by the door and would shiver every time the door opened. We asked the lady if the sick dog could be moved away from the door, and she brushed us off, very rude, and said 'We'll move her later'. We could not understand the delay, as there were several empty spots she could have moved her to, in about 5 seconds of her time. I ended up buying her a blanket, and she stopped shivering. She was also ugly to an older gentleman that was inquiring about her and told him 'You're not going to adopt her' and walked away. We could not believe this woman's demeanor. There was another dog right beside her that was barking very loudly the whole time, I asked the woman if she could move the barking dog away from the sick one. Again, she turned her back and walked away from me. I called later to inquire if the dog had been adopted, as I know several potential adoptees, once she heard it wasn't me myself adopting, she hung up on me. If I was running a charity, I would want to know about persons like this being the face of my organization. I've never met anyone involved in pets and charity that seem so incredibly insensitive and rude to potential adopters. I'll be avoiding this charity as long as this woman is involved. Thank you for your time.

 
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Rating: 3 stars  

I got my puppy from Lost Paws a couple months ago and she has become my best friend in the short amount of time! However, I do have some points that I think people should watch out for before adopting from them.

First thing is that on their paperwork, they said she was a maltee-poo. It was only after I adopted her and saw her previous record from the shelter that I found out she was a terrier mix. I needed a dog who was hypoallergenic and her being a maltee-poo was one of the reasons that she caught my eye. Thankfully, nobody in my family is allergic to her so that was okay in our situation, but could have been bad in other situations.

Second, they told me in the description that she was rescued from a breeder. Because of that, I believed them when they said that she was a maltee-poo. Today, I called the shelter she was originally from and they told me she was actually a stray. Had I known that, I would have been able to work better with some of her behavior issues. These might be innocent mistakes, but it might have been done on purpose as well to get their dogs adopted faster.

Lastly, there is no real interview process. I just walked in, saw her, signed the papers, paid, and took her home. They didn't provide me with any details about her personality, daily schedule, or even the type of food she was eating, even after I called and asked. Most rescue organizations even help with introductions to the home and family members/pets and evaluate whether the pet owner was a good match for the pet, so I was disappointed that Lost Paws did not do that for me.

All in all, they do a good job rescuing these lost pets and I am very happy with mine, but I feel like this organization could definitely benefit from some improvements.

 
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Rating: 5 stars  

Over the years I have had 3 rescues from Lost Paws - they mainly deal with small dogs and a variety of cats and at the time were around every other Saturday at the PetSmart in Irving/Las Colinas. Yvette and the team are wonderful...every time I came back they remembered the pets by name, and often asked about how they were doing. I had nothing but good luck with my 3 dogs (one pekipug and 2 shih tzus) and feel great that they are a big part of my family, and I was able to provide them a good home after being on the street and coming from a puppy mill. If you are considering a small dog, please see their page on petfinder or petsmart and you won't be diappointed.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2010

 
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