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Nonprofit Overview

Causes: Disaster Aid, Disaster Preparedness & Relief Services

Mission: To prepare and assist Communities with Technology Continuity and Recovery in times of disaster. We fulfill this mission through education, planning, and disaster response; by a Team of dedicated Volunteer IT Professionals and Corporate Partners

Results: Our teams have responded to dozens of disasters since 2009 including: Hurricanes Sandy, Isaac, and Irene; Tornadoes in Missouri, Alabama, Oklahoma, Indiana, and Kentucky; Wildfires, and a Chemical Plant Explosion in Texas. We provide emergency communications and technology resources for Incident Management Teams, Search and Rescue Missions, Disaster Response Organizations, and Community Disaster Recovery Centers.

Target demographics: US Communities affected by natural or catastrophic disaster

Geographic areas served: Continental United States

Programs: Disaster Response - Emergency Communications Disaster Preparedness - Technology Continuity

Community Stories

52 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

On June 23, 2016 Clendenin WV was devastated by flooding. The volunteer fire department had 5 ½ feet of water causing us to loose all of our communications. The ITDRC staff provided us with a high speed internet connection, laptops and a phone line. The Clendenin Volunteer Fire Department is forever grateful for the services and outstanding support the ITDRC provided to our members. Thank you Joe and Debbie!

Volunteer

Rating: 5

ITDRC has been a massive asset in the recovery of West Virginia after the 1,000 Year Flood in June of 2016. When my team of AmeriCorps members arrived in Nicholas County to set up a Volunteer Reception Center, ITDRC had already set up a high speed internet connection and brought several laptops and tablets for our use. Without this technology, our mission would have been almost impossible to complete on time. We were able to use the high speed internet and very fast laptops and iPads to track volunteers and work sites. With the help of ITDRC, volunteers and disaster teams can work quickly and efficiently to help those in need.

General Member of the Public

Rating: 5

In March of 2016, our town Deweyville, Texas, was destroyed by a historical flood. This group was on the scene immediately to help begin our recovery. I can't say enough to convey just how amazing they are. Everything that we needed was taken care of and then some. They don't show up just to utilize their skills and knowledge. They genuinely care about the people they are helping.

Client Served

Rating: 5

On Thursday, June 23, 2016, torrential rains brought devastating floods to many parts of West Virginia, washing away whole communities. By Sunday afternoon, the ITDRC bus had arrived at the Volunteer West Virginia offices in Charleston to set up the Crisis Cleanup system. For the past month volunteers have reported to our office to take calls from people needing help with cleanup. The ITDRC folks also quickly set up computers, phone lines and other needed technology in different parts of the state that allowed Volunteer Reception Centers to open and operate. National and local volunteer teams have been able to use the Crisis Cleanup system to locate and help many flood victims. We have taken hundreds of calls requesting assistance. The ITDRC team has been invaluable in helping coordinate response to those impacted by the flood. The team has responded to questions and promptly informed us of any missed calls so that they could be returned. We could not have done so much so quickly or so efficiently without them.

Client Served

Rating: 5

In June 23, 2016 our town, Clendenin WV, was hit with a record breaking flood. Our first responders were impacted and all of our office and equipment was destroyed. ITDRC pulled in and absolutely saved the day. I can never put into words how much they helped keep us afloat while we were trying to put ourselves back together. Clendenin WV and especially Clendenin Volunteer Fire Department will forever be grateful!!

Client Served

Rating: 5

In March, 2016 the Deweyville Elementary School where I am a teacher was destroyed when the Sabine River flooded. The Information Technology Disaster Resource Center came to Deweyville immediately. This team of volunteers helped us so much to ensure that our students were equipped with more than adequate technology. The members of the team that I interacted with were very professional and accommodating. They seemed to really enjoy what they do.

Professional with expertise in this field

Rating: 5

ITDRC Provided great technological equipment and support to the state of SC following the floods of 2015. The additional equipment provided allowed us to spin-up operations quickly, work from remote and/or disaster affected areas and collaborate effectively as a team. When creating disaster plans, securing appropriate back up technology often falls into the "would be nice, but don't have the money" category or worse, its not even considered in the plans. ITDRC solves the technology problem with their excellent bank of available resources and support.

3

Client Served

Rating: 5

In March of 2016 we experienced a catastrophic flood in Deweyville Texas. Not only did our town go underwater, we also lost our Elementary School and our Administration Offices. ITDRC arrived our our High School on the second day of the flood. They helped us set up communications for over 200 first responders operating out of my campus for two weeks. Then as we prepared to turn my campus into a Pre K through 12 school, they worked tirelessly turning every room in my building into an office or a classroom. Adding over 200 computers and numerous phone lines. They located equipment from industry and school districts. They then went about formatting and installing these resources all over our school. They worked 7 days a week and were instrumental in enabling Deweyville to reopen as a school district. They are an extraordinary team of professionals that freely give of their time unselfishly. I would recommend them far beyond any 5 star rating. They are truly angels amongst us. I am the High School Principal and worked with over 40 agencies during this crisis. ITDRC was the best, most effective, and most valuable agency that I worked with.

2

Client Served

Rating: 5

In March, Deweyville, TX, experienced catastrophic flooding. As a resident of Deweyville and employee of Deweyville ISD, both my home and place of employment had significant flood damage. Our school district lost an entire campus and about half of the employees had damage to their homes. Being a small, rural district, our resources were limited to begin with, but with this damage to our town... we were basically crippled. ITDRC came in and setup at Deweyville High School and proved invaluable in getting our district back up and running. They worked long hours, nights, weekends and even Easter Sunday... and always showed up to help with a smile. They cataloged and prepared hundreds of donated laptops and desktops for our teachers, staff and students. Any time we ran into a technology-related issue of any kind, they were there with a solution. ITDRC worked hand-in-hand with Region 5 Education Service Center's technology staff to setup new classrooms and computer labs. They networked all of the computers to workroom printers and found printers for classrooms. And this just scratches the surface of the assistance they provided to Deweyville ISD, volunteers and residents. ITDRC staff members are talented, kind, hardworking people. Without their help, our staff and students would not be able to return to school and begin getting back to a new normal. ITDRC staff are angels with skin on.

Volunteer

Rating: 5

The help provided by the ITDRC is invaluable to disaster recovery process. The tireless efforts by all ITDRC volunteers help to begin the healing by all those effected. It is so wonderful to know that such giving and caring people are out here trying to those who truly need helping. I don't think there are enough words to thank them enough for what they do.