HAVEN FOR HOPE

Rating: 4.27 stars   11 reviews

Issues: Homeless & Housing

Location: 1 Haven for Hope Way % Bill Day San Antonio TX 78207 USA

Mission: Our mission is to offer a place of hope and new beginnings. We do this by providing, coordinating and delivering an efficient system of care for people experiencing homelessness in Bexar County.
Target demographics: people experiencing homelessness
Programs: job training and employment readiness, education, substance abuse rehabilitation, counseling, mental health services, spiritual services, childcare, legal services, animal kenneling, mail services, and many more

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Community Reviews

Rating: 5 stars  

I am amazed at what Haven for Hope has accomplished in the short time (~4 years) they have been in existence. Their staff and volunteers are tirelessly dedicated to impacting homelessness in Bexar county. They continually seek to improve their processes and results, with a one-stop approach to identifying and treating the root causes of homelessness. They meet each person right where they are, loving them and providing them with case-specific help. That's exactly what Jesus did when he walked on this earth...He met each person's needs individually...and loved them right where they were. I am forever changed by what I have witnessed on this campus.

Will you volunteer or donate to this organization beyond what is required of advisors?

Definitely

How much of an impact do you think this organization has?

Life-changing

Will you tell others about this organization?

Definitely

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

Making an investment in Haven for Hope was, and continues to be, the greatest decision for our family. To see the incomparable impact made on the individuals/families transforming at Haven for Hope truly redefines awe-inspiring.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

My journey with Haven for Hope started on 6-11-2010 when I came to Haven for Hope in need of shelter. I had previously battled drug addiction and mental health issues and needed to separate myself from a situation that was going to draw me back into darkness. Haven for Hope allowed me to sever ties to my old life and start my life over. I utilized the services at Haven and got a better foundation for my recovery and got into my own apartment. I decided to give back to Haven by volunteering my time at Intake and found myself productive and firm in my recovery. On June 11, 2012 I was offered a job at Intake as an Intake Specialist and I have never been happier or more fulfilled. Not only am I stable mentally and free from substance abuse, but I am now married to an amazing woman and have three beautiful daughters. My experience with Haven for Hope has enriched my life and made it exponentially greater that I could have ever imagined.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

I came to Haven for Hope a recovering alcoholic/addict with a fresh felony and severe major depression. A year prior to coming to Haven for Hope I felt so hopeless with life that I hung myself. After 20 years of addiction and no self esteem, self pride or self confidence I flat gave up. I lived through my suicide attempt, spent 9 months locked up and came out with a fresh felony, none of the things that I just described helped me believe in myself one bit. I end up at Haven for Hope's intake office and meet with an intake specialist that listens to what I have to say, gives me her card so that I can call her if I need someone to talk to if I get depressed and offers me clothes and hygiene products and sends me to Prospects Court Yard. Prospects Court Yard is an emergency outdoor shelter that provides you minimum services but provides the necessities(food shelter and clothing). While I was there I did a daily chore in the morning and then stayed active the rest of the day. Did bad things happen in Prospect Yard? I am sure they did. Did I see them? No because I was to busy trying to get on with my life that I didn't stick around to see them. I did see a lot of people in there battling addiction and mental illness and sadly that was inspiration for me to take better care of myself. After 32 days I was admitted onto the Haven for Hope Transformational Campus where I received a case manager. This is one person that believed in me no matter if I believed in myself. She got me linked to private counseling that Haven for Hope has on campus and I started working on my depression, She got me a dental appointment at the Christian Dental clinic that is on Haven for Hope's campus. The dental alone helped boost my self esteem because I can smile again without embarrassment. I had a fresh felony so she helped enroll me in an on the job training program that helped me build references and honestly I felt like a human being again. She also got me linked to Alamo Colleges where I gained part time employment and made the honor role. I am 3 years and 8 months sober living in my own apartment and helping others with the same struggles I went through and all of that is with the help of Haven for Hope.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

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Role: General Member of the Public
Rating: 1 stars  

1 person found this review helpful

Some people are getting help and that's good but I see lots of prostitution in their parking lot. Security won't do anything about it. I see lots of bums pissing and pulling there dicks put in front of people abandon cars that been there for years that people use to shoot up and get drunk and fight in. I seen many child sex offenders around kids. People selling cocaine in the lot and what do you all do about it nothing. Do something and fence up the damn lot and all problems would be solved. As a matter of fact I already seen to prostitutes having sex in cars today. So do something before I go to the FBI for help to shut you all down

If I had to make changes to this organization, I would...

Move this place out the neighbour hood and put it next to the police station so it can be controlled by them

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

When was your last experience with this nonprofit?

2014

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Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

My name is Craig Dohrn.Haven For Hope is an awful place.They make you sleep outside on a dirty mat.Their idea of cleaning the mats is spraying them off with a water hose.See,the food is horrible.It is not enough food for a 5 year old kid.I do not know where the money goes but I sure would like to know the staff salaries?They have a wharehouse full of clothes and they decide who they give clothes too.I am on my feet again,working and I have spent the last year going downtown around Haven,passing out food,jackets 2-3 times a week.I allways run out and have to turn people away.It is so sad.They only let people in the courtyard sleep inside when it 32 degrees or colder.40,50.....you sleep outside.When they do sleep inside they kick them outside at 6:00 in whatever clothes they have on or not.Last time I checked it is still very cold at 6:00 in the morning.I spent 6 months at this so called 'Haven for the homeless'.I just wish someone would call me who can get this information out to the public so they know that their donations,money are really going into salaries while the homeless are abused everyday.My number is 1210-305-2170.

If I had to make changes to this organization, I would...

Too much to sit and write.I will gladly talk with someone though.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

None

Did the organization use your time wisely?

Badly

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Review from Guidestar
Rating: 5 stars  

I came to H4H in April of 2012. My health had deteriorated and I had no job, no access to health care and no where to live. Haven For Hope gave me a list of employers who were likely to hire me without an physical address (A huge barrier for many people who are homeless and seeking work). I landed a job that same day. I was told that I could stay in Prospects Courtyard or seeing how I was employed stay with the Salvation Army for a small fee until I could get into H4H's program/Transformational Campus.

Like clockwork, I was able to stay at Salvation Army until a bed opened up for me on the campus. While I was there they treated me, the whole person. I had a case manager, I received counseling, and I had a mental health evaluation. My health slowly became to a point where my health was being managed and not managing me. Although I had a lot of shame and regret for the choices I made that led to my homelessness H4H showed me that dwelling there and not moving forward would cost me more than learning from my mistakes and moving past the land of regret.

Shame turned to pride. Pride turned to me reaching out to anyone I could and encourage them as best I could. Although I did not graduate from the program, I am alive and well and employed and am remarried. My life has purpose and meaning and I have moved past hurts and regrets. I can truly say that H4H treats the entire person and finds the individual reasons that caused the person to become homeless.

If I had to make changes to this organization, I would...

I would say that quite a few of my counseling sessions were canceled without notice and were not automatically rescheduled. Sometimes I would be left waiting for a session 30 minutes only to find out my counselor was not present. So better communication between the TC desk and those in their offices was by and large the biggest opportunity for improvement that I saw. It would be nice if there was something to plug into in the chapel every evening.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Quite well

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

My name is Tammy Meehan. I graduated from Haven for Hope in 2011. When I came to heaven for hope I was afraid and didn't know what my next step would be. There was no room in the dorm area when I first arrived. So I had to sleep in the courtyard side. That means that I had to sleep outside. It wasn't long before I begin volunteering and there became space on the member side. I was giving directions and told classes to take and soon I met my case manager. I could tell right off the bat that she truly cared about me and was listening to the words that I was saying. we set up a plan to try to restore my life we did this t


ogether she did not dictate to me what she thought that I should do. I was very inspired by this. while at Haven my spiritual needs we're
being met along with dental needs and I have people who I knew truly believed in Me

If I had to make changes to this organization, I would...

Make it mandatory for graduates of Haven for Hope to come back and volunteer their time like I do

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Hello my name is heidi i came to haven for hope on may of 2012 I was first at pcy for 2 months befoer coming to haven .once i was her i started ged classes and went through bridges to life which had helped me alot i had started volunteerin as a lab moniter in september in november 2012 I had moved into my apartment and im still volunteering at haven to give back what they have done for me

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 

We are so happy for you, Heidi. Your story is an inspiration to everyone here at Haven - thank you for sharing it. We are also grateful to you and all our other volunteers, whose work is essential to our success. Thank you again, and please stay in touch!

Rating: 5 stars  

1 person found this review helpful

I did my internship at this place in the intake department while I was getting my BSW. I love it. There is a focus on the person. Clients can get so many services right there, and everyday was new and different. This is a great place to volunteer or intern. You learn so much and it's such a good non profit.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 

Tara, thank you so much for the review. I'm so happy you had fun here, but I'm especially glad it was a rewarding experience. Hope to see you again!