Integrity, compassion and accountability are hallmarks of this organization. First responders during both domestic and international disasters, Samaritans Purse strives to be first to offer assistance as a tangible expression of God's love. Projects under its umbrella include Operation Christmas Child, Children's Heart Project, World Medical Mission and many others.
This organization claims to be here to help but reality is they could care less. Unless it's a good story they can use to get money out of people. I literally just talked to them the other day asking for help from them for like the 10th time and every time it's im so sorry to hear that , we're not helping that type of situation, you should have called 6 weeks ago (I did) one excuse after another. Oh but they're willing to help the ones who don't actually need it with no questions asked. I don't understand how they keep getting all these donations and yet claim they cannot help anyone. A family with kids they refuse to help but a couple with no kids they're willing to give a new home to. I know a family who got a brand new camper and car from them and they had no damage from the flood, the house needed work when bought it and moved in. They didn't need the car and the camper or the 5 generators she went around collecting to sell but yet she got it. Maybe thats it , maybe they only help the ones that are crooked like some of the ones there ! I'm beyond grateful that God doesn't pick and choose who to save!
I love the work SP does, but I do question the salaries that are paid out. I just sent in a donation. I am a Christian. God has blessed me with a salary of 50,000 per year , on which I am able to live quite comfortably. It seems to me that 740,000 a year is a very worldly salary and is not necessary for living in God's Grace.
Brenda Bowen
Before you donate any money to Samaritan’s Purse, I would really question where that money is going. I volunteered alongside this organization in 2019 in Beauregard, AL. My experience was that none of their volunteers or their employees who were leading the volunteers were actually there to help. All of them were more interested in talking amongst themselves, walking around taking pictures or standing around reading scripture to any news crews who would interview them. It was a disgrace. All of these people staring into destruction of everything they’ve ever known and owned and the people that say they’re there to help have no interest in helping. Sham organization. They want recognition and money donated because they show up at these disaster relief areas yet they don’t want to actually help those afflicted.

Donor Ministries 12/14/2021
Dear anduke08, thank you for being willing to help, and I'm sorry for the experience you had. What you have described is diametrically opposite of the leadership, effort, training, procedures, volunteer deployment, and monitoring that Samaritan's Purse has put in place over decades of responding to disasters. This year, nearly 2,400 families whose homes were damaged or destroyed have been served in the U.S., prior to the efforts now underway in Arkansas and Kentucky after the tornados. Our annual report for 2020 is located here: https://s3.theark.cloud/sp-comm-arkfiles/website/pdfs/2020_SP_Annual_Ministry%20Report.pdf. If you would be so kind to get in touch with me directly to let me know what date(s) and time(s) you volunteered with us in Beauregard, I will investigate the matter with our U.S. Disaster Response leadership. Thank you, and may God bless you as you reach out to help others in their times of distress. Steve Nickel VP of Donor Ministries 828-278-1396 snickel@samaritan.org
This is a true charity! I could never fully say enough about what they have done to help anyone who needs help even if it was dangerous or life threatening! It is an organization like this that strengthenshe the belief in God and humanity!
Am a born again christian Accountant) we had a chance when Samaritan purse gave a smile to pupils faces at our place of work (kampala school for physically handicapped) our pupils felt that are not left out globally for they imagined some body oversees to think about them.so Samaritan purse its our prayer we join you to do God's work
Gertrude Nakibuuka sozzi
The BBB rates them as "Standards not met" and cites some clear and cogent reasons for doing so: http://www.bbb.org/charity-reviews/national/religious/samaritans-purse-in-boone-nc-281 Why would a NGO of this size not state their fundraising costs in their annual report? Power corrupts.

Donor Ministries 10/31/2012
Dear Dave, you may see our fundraising costs on page 37 of our annual report, which is available on our website here: http://samaritanspurse.org/giving/public/images/2011/2011_samaritans_purse_ar.pdf. Please let me know if you have other concerns. Bless you. Steve Nickel Director of Donor Services Samaritan's Purse 828-278-1396
I feel like everyone is looking at this from the wrong perspective. 1st) The approach to CEO pay for a large non-profit CANNOT be approached much differently from CEO pay for a large corporation. Why? While there are surely a multitude of positions within a charitable organization that can pay based on the size of an employee's heart to a greater extent than for the size of an employee's skill, the CEO is not one of them. There are two basic reasons. Firstly, an organization of Samaritan Purse's magnitude and undoubted organizational complexity (non-profit, NGO, corporation, or otherwise) MUST attract an individual who is an excellent steward of the organization's assets. This means finding someone with a ton of a talent, decades of experience, and a rare skill set that involves managing - in this case - millions and millions of dollars in revenue and assets. That doesn't come cheap. In order to compete with high-paying firms that need great CEOs to do the exact same thing, non-profits have no choice but to compete on pay. Additionally, after some of the issues with big non-profits like Goodwill, it is imperative that a CEO be incentivized to uphold the core values of the organization and to, again, be an excellent steward of its assets. Because stock options are not an "option," in the case of a non-profit, salary is the only option. 2nd) What we should really be asking is why a non-profit is retaining 10% of revenue (primarily from donations) instead of spending it on programs; that's over $37 million in this case, folks. That's $37 million that's just sitting around not helping people who could use it. There are a few reasons (beyond idiotic management) that could explain this, but maybe it would better to look into something meaningful like that, instead of worrying about a CEO who is paid at a considerably lower % of expenses that a whole host of CEOs at other non-profits. For example, is this excess the result of forward planning in lieu of the potential Euro-zone meltdown, or the general volatility of the market over the last couple of years (which could ultimately result in a steep decline in donation funds in the matter of, say, only a few months... if that)? Maybe, within the regions in which Samaritan's Purse operates, it has simply exhausted its volunteer base, and has no ability to increase its operations to a point of alignment with the company's current donation potential. If the latter is the case, then they definitely don't need that extra 10% every year, and you might consider being cautious when making the decision to give. 3rd) There was an individual who gave the organization a 5 out of 5, apparently based solely on having participated in downstream, donation-acquisition activities. I would caution that it is the organization's macro financing and ultimately a thorough appraisal of its efforts abroad and/or in the inner cities (depending on the organization) that have a considerably more valuable bearing on its success in terms of making a difference for those who need the assistance.
I'm adding my comments, not as a donor or a volunteer, but as a person seeing unjust accusations being made on this review page. I am in the process of looking for another charitable organization to commit to, and came across these reviews of Samaritan's Purse. I am impressed with the ratings and intended purpose of this organization, especially compared with other non-profits I've come across. Being a bookkeeper and financial manager, the financials interest me, and I like what I see here. All the hoopla about Franklin Graham's salary are overblown when you put them into perspective. His salary accounts for a mere .15% of what the organization brings in. That's FAR LESS THAN ONE PERCENT! This is by no means out of the question for running a very large and successful ministry. Even with only a tiny fraction of the revenues going to Mr. Graham, the Lord still blesses his efforts and his faithfulness, as He promises in the Scriptures. I have only given four stars simply because I have not yet had any personal experience with this ministry.
Review from CharityNavigator