I was a member of Phoenix Gate's professional staff from 2000 to 2007 when I moved out of the area. I still keep in touch with them. This is a caring facility and I think a vital part of the community.They help people and give them a new lease on life. I have gladly contributed both time and financially to this Organization and consider it an excellent investment.
I have worked as a counselor at Phoenix Gate and have observed the personal and professional way in which it is operated. I provided counseling and evaluation services, mainly for clients involved with the criminal justice system (probation & parole), in both individual and group settings. The support staff was excellent in assisting with the clients, staff, and the public. While all members of the staff exhibiting familiarization with their specialities, all very good with generalities with this type of work.
More room in the office would have been nice, along with audio visual equipment to assist in group sessions. More private area for individual counseling and evaluations. An area to write reports would have been good to have.
Cross training would help all members of the staff in case someone was unavailable. This would also help in not having to cancel sessions when a staff member could not make it to work.
I found Phoenix Gate to be a very relaxing but yet organized place in which to provide services.