This organization should be called "False Hope." Their Rapid Rehousing coordinator led my family on for over 6 months but we received no help with anything ever. She promised us everything from food to blankets to diapers to help finding a home and made us jump through tons of hoops but each time she did not return calls, never showed up, made every excuse in the world instead of helping with any of it. Then decided she had me all figured out when I refused to have my stability and safety threatened further than it already has been. She decided to pull rank and deny me access to assistance that could have changed my family's life for the better. I was in no way included in this decision and they did not even bother to have accurate information about me and my situation before deciding to deny me. The organization treated me like a child and their representatives told me they just didn't believe I was ready for the assistance I need. Despite the fact that we have never met, have barely spoken by phone, they can't seem to remember or don't care about my family's actual story, and never followed through with any assistance dangled in front of us whatsoever. I tried to speak to the Executive Director privately about my complaints and was forced onto speakerphone with the employee listening, although I was on hold a lengthy period of time before I was connected to E.D. while she and employee discussed their opinions of me in private. I recommend saving yourself the heartache and disappointment these people will bring if they arbitrarily decide they don't believe in you or want to help you based on their personal biases.