Over 1.8 million nonprofits and charities for donors, volunteers and funders

2017 Top-Rated Nonprofit

ASPCA - American Society for the Prevention of Cruelty to Animals

22,073 pageviews

Add to Favorites

Share this Nonprofit

Donate

Nonprofit Overview

Causes: Animal Protection & Welfare, Animal-Related, Animals, Veterinary Services

Mission: The ASPCA mission, as stated by founder Henry Bergh, is “to provide effective means for the prevention of cruelty to animals throughout the United States.” The ASPCA works to rescue animals from abuse, pass humane laws and share resources with shelters nationwide.

Results: Today, The ASPCA continues to be at the forefront of developments designed to protect and promote the welfare of animals. The organization helps thousands of animals every year, striving to make America a humane community in which all animals are treated with respect and kindness.

Programs: Animal health services - see schedule o

public education and communications - see schedule o

anti cruelty programs - see schedule o

community outreach

Community Stories

217 Stories from Volunteers, Donors & Supporters

5

Donor

Rating: 2

I was a donor in their Guardian program which deducts a monthly amount of money every month from my checking account since 2005. Once I read the review here showing that the CEO makes 500,000/yr I was APPALLED! My sister-in-law moved to NY 5 yrs ago and I know all about the cost of living being higher and it still does not make it OK for this organization to pay that kind of salary to anyone, CEO or other! I still donate to HSUS, Wayne Pancelle, their CEO, makes $325,000/yr which is still a very high amount, but it seems more in line w/ what an exceptional leader would make. I also donate heavily to Best Friends Animal Sanctuary in Utah, and their employees make FAR less than all of these guys! I'm sure the ASPCA still does great work, but this is too big of a turn-off to keep me as a donors!

Review from CharityNavigator

5

Client Served

Rating: 1

I (and my beagle Roy) had a terrible experience with the ASPCA and their contracted Pet Insurance Program. I reported the problem to our ins. commissioner who has agreed with me that their policies are not what they seem, so beware of the ASPCA, they are NOT what they seem at all. Our GA Insurance Commissioner, John Oxindine, has taken this organization's designated insurance carrier to task. They will be demanding, at minimum, a rewrite of their pet insurance policies to disallow their inappropriate use of a "pre-existing condition" as a means to deny coverage on thousands of legitimate claims. This has happened to a once great org. that cared for animals.

The ASPCA fought this and lost because they care more about their lucrative insurance program than the animals they pretend to support. I am saddened to know that this organization has fallen so hard under Mr. Sayres command. Although they falsely denied my dogs cancer surgery claim at least now they may be the ultimate price with wholesale policy language changes if they want to do business honestly in Georgia.

If anyone else has suffered a claim denial like mine in the ASPCA pet insurance program, please contact your insurance commissioner and get them out of your state.

5

Donor

Rating: 1

We rescued two abandoned kittens on Christmas Day after their mother was killed by a car. They were exposed to roach poison and one was foaming at the mouth. We frantically called the ASPCA poison hotline late at night to find an antidote and were told that they would not tell us anything unless we allowed them to charge $65 to our credit card. When they would hold a helpless kitten hostage and potentially allow her to die in order to shakedown her rescuers, I'm afraid that shows where their real priority lies. They'll never get another penny from us. (BTW, our kitty is okay thanks to being able to find an antidote on the internet.)

Review from CharityNavigator

3

Donor

Rating: 5

With 75% going to programs for an organization of its size, I am very impressed and glad to support their programs. *****Complaints about the CEO compensation are silly. A $500,000 salary for a CEO that can successfully run an organization with annual revenues in excess of $115,000,000 and expenses of $106,000,000 is a bargain. This dramatic increase in "wealth envy" by people with no concept of what it takes to perform a job like this is troubling and irresponsibly being fueled by the current presidential administration. Simply don't support the ASPCA if you have a problem with the CEO's pay (less than 1% of the annual revenues!!!).

Review from CharityNavigator

6

Donor

Rating: 1

I agree with the other reviews from donors. I believe my mission this year is to make others aware of the CEO compensation, $500,000, and for us to work together to have him removed. There are plenty of talented, unemployed people that could do the job for a fraction of that salary, and the money can go to the cause. Also, I don't need mailing labels, t-shirts, etc. I realize that is one way of fundraising, but the donor should be asked whether they want ONE more t-shirt, whatever, and the saved proceeds should go to the animals.

Review from CharityNavigator

6

Donor

Rating: 1

I have been a donor since 2008 but just canceled my monthly gift due to the extremely insulting CEO salary of almost half a million dollars. If the CEO and the board were really interesting in helping animals they would never allow such salaries. Its clear that they use the ASPCA to guilt animal lovers like myself into funding their mansions and not homeless pets. No more from me until the current CEO and Board have been replaced with people who actually care about animals and see to it that they get the money we donate!

Review from CharityNavigator

10

Professional with expertise in this field

Rating: 1

The ASPCA is one big fund-raising machine. If you carefully study their financial reports, you'll find there are numerous expenses which most 501c3s would consider administrative, but are buried in ASPCA programs such as "communciations". Further they seem to ignore the absolute $1,000,000 lobbying limit for non-profits. The ASPCA employes scores of white collar professionals and directly houses less than 4,000 per year in the one shelter they operate in NYC.

Review from CharityNavigator

8

Volunteer

Rating: 4

I am a former volunteer at the ASPCA. I would still be there if we hadn't moved, but I do still have periodic contact with them. I'd like to clear up a couple of misconceptions.

1. Someone on here wrote that they hated the way the operated Animal Care and Control (ACC). The ASPCA does not run ACC, ACC is a city owned and run facility. The ASPCA does however pull animals from there, but beyond that they do not have ANY operational control over the ACC.
2. Yes they do on occasion have to put an animal down. They do this in the event there is a medical reason (animal to sick or injured and it is the humane thing to do) or if the animal is a clear threat and is to aggresive to be placed. Typically that situation is the fault of the idiot who owned the animal first and neglected it.
3. Some have tried to suggest that they do not find homes for animals. I personally have helped an amazing number of people adopt from the ASPCA and I have several friends who provide foster homes for animals from the ASPCA when they need some car outside of the shelter. An example of this is when a kitten needs to be bottle fed or a cat who has been in the shelter for some time and needs a change in surroundings for a while.
4. Yes the ASPCA does some outreach in situations where there are storms such as Katrina or some tornado situations. They were even in Minot, ND helping animals during the floods. Yes they also do a great deal of outreach in puppy mill situations. Doing those rescue operations is not cheap.

5. As far as what they charge for spay/neuter that is still a good deal. My wife and I recently paid about $110 for each of our most recent rescues that we adopted and that was not NY price but the price in a suburban area.

6. Regarding the CEO salary yes I think $500k is a huge amount of money but in NYC that isn't that out of line. Just as a point of reference when my wife and I moved out of NY we sold our 1 bedroom, 1 bath coop, that had less than 500sf for about $400k. Many salaries are higher in NY because of the cost of living. I know people that work in computer programming in NY that make well over $125k and I know people doing similar work in MN that make 1/2 that. I don't like it but it is the reality of the area. Yes they are fortunate that they get multimillion dollar donations but the reality is they probably wouldn't get those if a) they weren't in NY and b) they did not have a CEO and staff that were not out promoting the organization to the multimillionaire donors.

That being said you need to realize that their main operation is on the upper east side of NY. That is the ONLY shelter they have and operate. That shelter based on my personal experience is so much better than what I have seen many many other places. They take wonderful care of the animals, they have full time vet care available 24/7. They have animal behaviorists available full time to work with the animals and give them a better chance at getting adopted. I've visited shelters in at least 7 other states including GA, MN, HI, NJ, CA, NV and ND. Trust me when I say I have only seen animals getting better care and have better facilities in 1 other place and that was Reno, NV.

Finally a common missunderstanding amongst many people I have talked to is they think the ASPCA is the same as various local chapters of the Society to Prevent the Cruelty to Animals (SPCA). Yes they have a very similar name but they are completely seperate organizations. The ASPCA is ONLY the 1 operation based out of NY and no where else. So if you have a problem lets say with the SPCA of Texas (or wherever) keep in mind that it is not related to the ASPCA. I say this because I have had conversations with people in other areas who have had serious complaints about their local SPCA and have said things to me like "The ASPCA in our area is horrible." The problem is that unless you live in NY City, they are not in your area unless they are there dealing with a natural disaster or a puppy mill situation. If it is a puppy mill situation instead of bashing on ANY rescue organization you should be bashing on your local public officials to do something about the laws in your area that allow those things to continue. (Hello Missouri, get it together.)

Just remember don't buy a pet! Rescue it instead.

Yes I only gave the ASPCA because I think most non-profits have things they can and should improve on.

Review from CharityNavigator

6 celine secada

General Member of the Public

Rating: 1

I have been a fundraiser for many years (for a child care related organization), but I was and still am an animal advocate and I appreciate everything every rescue group does to help our most vulnerable groups (companion animals). But, in these times of shrinking dollars, it is the smaller organizations that don't have paid fundraisers or marketing firms, that need donations. If you care for animals, find a local shelter in your area, volunteer there, donate pet food, and if you can, donate your hard-earned money to them, instead of larger groups. They might not be sophisticated as the larger and more prestigious groups, but they do as much or more for abandoned and abused companion animals.

7

Donor

Rating: 1

Just received some gratuitous postage stamps today along with my invitation to join the ASPCA Guardian Monthly Giving Program. I won't be joining.

Instead, here's my counter-intuitive common sense suggestion to the ASPCA that would probably greatly, effortlessly boost donations from an increasingly wary public:

If the ASPCA board announced that it was immediately rolling back President and CEO Ed Sayres' excessive half million dollar yearly payout to at least half that amount, stop the constant over-the-top "promotional" campaigns, and cut out the wasteful merchandise swag that it continually plies on donors, I predict that donations would rise substantially.

Until that happens, I will devote my animal welfare dollars to local organizations that DO devote most of those dollars to the actual welfare of the animals and not to the care and feeding of organization administrators.

Review from CharityNavigator

2

Donor

Rating: 4

They do wonderful work. Very efficient. Especially good at investigating cruelty cases.

3

General Member of the Public

Rating: 1

a relative made a mistake of responding to a phone call from a high pressure salesman from the ASPCA. The donation amounts in the beginning were small and then started to grow with each phone call. Now the calls are all out high pressure sales calls pressuring an eighty + old woman demanding a larger donation each time, It is not just once a month but several times a month the phone call go on.

Review from CharityNavigator

5 Tiny T.

General Member of the Public

Rating: 2

Although the ASPCA does some good work, they also have a huge conflict of interest that they do not disclose. They run the Poison Control Center Hot Line for pets. However, they also run a Professional Services arm linked to that toxicology center that is hired by industry to make reports to the EPA of adverse reactions. Since they also consult with these companies who make harmful pesticide products and do not disclose the true dangers to pet parents, support them in legal proceedings, become expert witnesses for industry (but not the other side) and now promote the use of Pet Armor - this is an INCREDIBLE breach of public trust and an extreme conflict of interest. If you call for Hartz, for example, they forward the calls to Hartz and waive their fee for services which gives Hartz control of what and how things are reported to the EPA regarding adverse reactions. Why just the manufacturers who pay them extra get this type of treatment? When I discovered this, having a cat who has neurological damage from his exposure, we stopped our membership and put it towards MEOW Cat Rescue, a small no-kill rescue in Washington State.

Review from Guidestar

3 MissKiki

Professional with expertise in this field

Rating: 2

The reviewers who were outraged at the ASPCA's president's salary ($500,000 a year!) are on the right track...something does not seem right with that. Further, they are paying a number of their employees over $150K. If you live in New York City, especially if you're someone who has ever tried to help an animal in need, you would know that if you called the ASPCA for help, that you would not receive the help you need to save an animal's life. According to their 2008 documents posted here (why aren't more recent years available for the public to view?), we can see that the organization took in $127M in revenue, has $120K in ASSETS, and that a dear old woman left them $22M, mostly in cash, as her last will and testament. Now let's compare these numbers to the fact that 1. they have no street rescue services, 2. they have no TNR (trap-neuter-return) services (an ESSENTIAL service to reduce feral cat populations, that directly reduces the number of cats killed in the city shelter every year, in addition to death and suffering on the street), 3. they respond SLOWLY, and often NOT AT ALL to complaints of animal abuse and neglect (they have a team of 27 humane law enforcement officers who sometimes take up to 2 weeks to respond to a complaint, if they respond at all), 4. they only operate ONE small shelter (former employees speak of egregious cases of animal abuse and neglect by shelter employees and vet techs, and have been fired for reporting such atrocities as well as threatened by management and co-workers...also they send animals to the kill shelter (Animal Care & Control) if they don't get adopted quickly enough), and 5. they have no employees or transport vehicles to assist in situations of that require immediate or even delayed response (for example, a dog tied to a light post in 20-degree weather, or a cat dumped in the middle of a highway, starving, scared and unable to escape). Now, with all that money, doesn't it seem like they can spare a little more for the above-mentioned scenarios? And as far as the two reviewers on this thread who have attempted to discredit those who have found the president's salary to be an insult to the donating public, I wouldn't doubt if they were planted here by the ASPCA (and probably on a number of other sites where the ASPCA is reviewed and scrutinized) to spread false propoganda. One of them even referred to the ASPCA as a "successful, multi-million dollar CORPORATION." Wow. Let's get our facts straight, folks. And look at their financial documents versus what they are NOT doing in a city that kills 40,000 animals a year in its kill shelter. The numbers don't lie.

Review from Guidestar

3

Donor

Rating: 2

I went to their website with the intention of making a one time only donation. Despite checking my information very closely before submitting it~it seems that I signed up for a monthly debit from my account (NOT!). I admit I didn't notice it the first 2 months, my bad for not balancing my checkbook more frequently, but when I did I called immediately and asked that this be stopped. They have at this point continued to withdraw funds from my account. Needless to say at this point I was angy and asked for a return of my $$. I told them they could keep the additional $100 since it was my mistake for not checking my account more closely, however the money taken after my call to cancel this~I wanted it back! Despite multiple calls, and being told that the $$ had not posted in their records (they sure could withdraw it on a Sunday with no trouble), I was finally told that my refund was issued and should appear before the end of last week. Well here it is Monday and no refund. Guess I'll be calling the bank next~what a hassle. I told them in no uncertain terms that I would hit the internet (here, their Facebook page, etc) and make my concerns public~they didn't really seem to care. I will follow through with that and in the meantime continue to hound them by phone until my funds are returned. DO NOT waste your money here. I give regularly to local shelters and rescue groups that I am familiar with. From now on, ALL of my funds will be kept local. I urge others to do the same. Not to mention all of the other concerns mentioned by other posters~all legitimate in my book. Be advised!

Review from CharityNavigator

5 Neal M.

Volunteer

Rating: 2

Please note, I am a donor and not a volunteer. I was unable to change it in the drop down window. In addition to the other negative comments, I wish to add one more. I have been having the ASPCA charge my credit card for $25.00 per month over the past several years. One day I received a phone call from a very high pressure sales person trying to get me to increase that amount. In other words, they are not happy that I am only donating $300 annually. They want more!! I told the guy that if I get another one of those calls that I will stop the donations altogether. I even sent a letter to the chairman's office for which nobody even replied. Although they never called me again, I continue to receive requests for donations regularly. After reading the negative reviews, I decided to cancel my monthly donations and give that money to another animal charity. These guys need to clean up their act.

Review from CharityNavigator

3

Professional with expertise in this field

Rating: 2

As the President of a small rescue/fostering group, I implore all of you wanting to donate to animal welfare causes to keep your donations in your local or metro areas. Groups like mine and many others are ALL VOLUNTEER and desperately need funds. I work a full time job to support myself and I do this in my spare time because I love it, not to get paid. All of our meager donations are used to support the animals in our care. Search Petfinder.com by your zip code and you will find a long list of worthy rescues in your area. Also, we have applied for grant money assistance from ASPCA and have always been turned down. Many people are very disillusioned with this group.

3

General Member of the Public

Rating: 1

This is a horrinbly run shelter with no real concern for animal welfare. Reform is desperately needed at this vicious KILL shelter.
NYC’s Center for Animal Care & Control is a badly mismanaged house of horrors, but the "leadership" in NYC continues to claim it's a “national model” of compassionate care. These are just some of the credible allegations being made against the pound: Vet techs who kill animals rescue groups have offered to save are not reprimanded. Animals wallowing in their waste for days. Anyone who speaks up about neglect is “treated very harshly.” Misrepresenting the health and temperament of the animals occurs “every single day.” They come in healthy, the get sick because of lack of cleaning/disinfection, and then they kill them “for being sick.” Animals scheduled to be killed are posted at 6 pm, no one answers the phone for people offering to save them, and the animals are killed first thing the following morning. Claiming animals are sick or “temperamental” when they are healthy and friendly. And even putting healthy animals in the sick wards so that they will get sick. Animals in chronic pain not getting the care they need. Killing of healthy puppies who are not given intake numbers so that there is no record of their having been killed.

Review from CharityNavigator

1 Diane K.

Donor

Rating: 5

It continues to amaze me the level of ignorance of so many folks and, interestingly enough, they flaunt it by their elementary comments such as those posted here. Any one with reasonable business sense understands that you get what you pay for. You cannot be so myopic as to judge the value of an organization simply by the salary of the CEO.

High performing organizations understand that in order to get top of the line results, you must hire top of the line CEO's. I am not personally concerned with this individual's salary as I believe it is commensorate with the demonstrated performance of the organiziton. And, countless animals are alive today becuase we have invested in strong leadership here. Step back and look at the big picture.

Here's another way to look at it. Julia Rogers makes about $20M per film these days. I could do the same film, let's say the Pelican Brief, for about $10,000 As a viewer, seeing my film would be dirt cheap; however, that's about all it would be worth - dirt. I am not a competent actor and would not get the significant results Julia would get. It is no different with the role of the ASPCA's CEO.

Please reconsider and look at it through the eyes of those additional wonderful creatures who are saved because of the leadership brought on by the CEO.

Diane Kelley

Review from CharityNavigator

4

Donor

Rating: 2

I just noticed , due to charity navigator , that the ceo of aspca brings home almost half a million dollars a year. whats with this kind of salary. I've had a donation from my bank account deducted for the last couple of years for them, I think I will find another animal charity to give. to.

Review from CharityNavigator

6

Donor

Rating: 2

I am a devout animal lover and have donated to the ASPCA in the past, but have decided not to any longer, for 3 main reasons:

1. About 8 years ago, a friend who was getting married requested that in lieu of wedding presents, that donations be made to the ASPCA. I gave $40 in her honor. Ever since that time, whenever I receive a donation request from the ASPCA, it asks for a minimum of $40, then $60, $80, and "other." Because I donated $40 at one point in my life, I feel it is presumptuous for the ASPCA to assume that I should continue to donate that much as their suggested minimum amount. Although I have been unemployed lately, I have continued to contribute small amounts to charities I truly feel are deserving, but have not contributed to the ASPCA lately. Had the ASPCA asked for a minimum of $7 or $8, then $12, and then $20, I may have been more likely to contribute.

2. I also resent the continual notices sent in the mail asking for donations. By receiving more than one notice a month, I feel like the money I DO donate is simply going towards paper, envelopes and postage instead of directly helping animals.

3. I appreciate this Charity Navigator site to be able to learn about the different charities and people's experiences and opinions of them. I was shocked to read the exorbitant salary of the ASPCA's president. If the president decided to cut his salary in half because he wanted those funds to help animals instead of himself, I feel that the ASPCA would receive a significant increase in donations as this would be such a great example of what the organization truly stands for.

Until the ASPCA makes the above suggested changes, I can't see continuing to support them, and will be giving my donations, however small, to other, more deserving charities to help the animals.

Review from CharityNavigator

4

Volunteer

Rating: 1

What exactly does the ASPCA do for animals? You take credit for rescuing thousands of animals from horrible situations and yet you do nothing afterwards for those animals. They are dumped either at a rescue that is already over capacity and has no funds to feed/vet any more but don't want them to go to kill shelters or you drop them at a Kill Shelter where they will ultimately be no one's problems. And look at your percentage of expenses. You make everyone believe your organization is volunteer and yet your top exec makes over a quarter of a million dollars.AGAIN..how much money goes to shelters/rescues.WHERE is your good work?

Review from CharityNavigator

1

Volunteer

Rating: 3

I like the involvement of
I like the involvement of Sarah McLachland..the publicity is very touching. However, to pay the CEO almost half a million dollars sends a very poor message in terms of what the organization stands for.









s

Review from CharityNavigator