Southern Institute On Children And Families Inc

Programs: The colorado department of health care policy & financing has received approval from cms in the implementation advance planning document for business process reengineering (the"iapd"). The iapd contains multiple projects. For each project contained in the iapd, the southern institute on children & families as the contractor helped the agency to develop at least one but no more than three business process models. The business models include the following: client call centers-first call resolution, client self-service (online eligibility & application kit), dashboard design, electronic document management, interfaces, necessary reports/evaluation of reports/report data, real-time eligibility, workflow management & working with colorado health benefits exchange.

the southern institute on children & families worked with eagle county department of health and human services for a 12-month time period to manage and oversee the economic services business process improvement project. The southern institute, also worked with the eagle county improvement team in defining and analyzing eligibility data needed to understand current process behavior and to set a baseline for continued improvement monitoring.

the southern institute on children & families served as a subject matter expert for a project funded by the usda food & nutritional service and provided technical assistance in business process reengineering to colorado, nebraska, and tennessee state and local supplemental nutrition assistance program (snap) offices. The project had four phases: explore & understand the current business processes (as-is); recommend new business processes (to be); test the new business processes (pilot); and tran