Mather Hospital

I was sent by Urgent Care to the ER yesterday with serious abdominal pain. From the minute I walked through the ER door, I was met with nothing but compassion and concern. The admissions staff was welcoming and efficient. I was evaluated within 30 minutes by interns, nurses, and doctors. Blood work was done, medical histories established, and I was given a clear explanation of my treatment plan. I would need X-rays and a CT scan to determine the cause of the pain. I thought it would be hours before I was taken to radiology, but it was relatively soon. In addition, the results were reported quickly and a diagnosis was established. Everyone on every staff seemed to be very happy in their roles. They worked well together and were so cheerful and encouraging. (Admissions, nursing staff, radiology, doctors, interns, etc). Someone attended to me every 15 minutes or so, even if it was just to update me on what was happening. Of course, I was told to follow up with my own doctor, but since I couldn't get an appointment for a few weeks, I called ER after-care and was given very specific, easy-to-follow instructions. I was invited to call back anytime, with any questions. I will never go anywhere else!

As a non for profit organization the organization is equipped with any and everything that you need. Being a per diem employee I admire the dedication and commitment of the environmental emergency room supervisor Chris. As the nursing staff is utmost aware of the standards they set modeling a driven and resilient spirit that illuminates they 90 yr. Awarded the highest level of care in services. I work as a team member for the hospitality of a clean environment
Set 7-3 p on guard security Garda training one month hire Richard
Myself feeling safe as could be while working and outside the property lines Security Joe & Patrick main entrance stopping and clearing any bodies coming in.
The day flows smoothly
Given Ascom phone for communication purposes of superior and of nursing/engineering request
You get to observe heroes in action with the process of compliance of Nys WHO government and state agencies that expect masks to be worn and gloves at all time
You see everyone wearing masks in public areas throughout the hospital. You get 1 hr. Lunch and through communication before hand granted permission to step out. Chris leads as a participative leader and a servant leadership style collaborated with all staff. It’s walking the walk of integrity
Involved Board Kevin at the nurses desk checking in on patients and policy adherences.
It’s the class of people who make the most out of their jobs and contribute towards defining dedication to patient care
Upholding ethical principles and values
Respect and trust throughout open door policy and kindness and inspirational leaders
Trained using all of the best supplies.
Statically scheduled to be the best and perform at your best. You learn by watching the values of my superior
#1 place to work #1 place to grow #1 place for treatment

11/02/2022 Emergency Room department Security helpful to any question entering the building. They gave us new masks and took temperatures before entry. Just this was a 5 star rating in welcoming and safety. Feeling comfortable from the start Checked in the service was taken care of through immediately calling up to the window. Nurse took temp blood pressure. Asked all questions to care effectively. The staff ordered all testing which was performed immediately. Checking out I was referred to Harbor View Access the street. The area literally smelled so clean. Not a speck of dust. The seating still using Cdc 6 inch distancing. Really taken back by the whole process as I went on my hour lunch I was back to business on schedule. The lawn care service did an amazing job on the property mowing and cleaning walkways. So respectful of allowing me to pass by.
In performance id rate ER 100 A* Really a pleasure and stress free

I went in for severe pain and days without sleep. When they found out I had bipolar, they immediately treated me like I was manic even though I told them I was just exhausted. Nobody would listen to me after that. There was an NP who told me the ER was not a place to get a diagnosis and I need a better GP. So I left AMA. I found out later after complaining that the treatment plan was a sedative and a referral to psych. Then someone else gets my complaint and they thanked me for bringing the matter to their attention, but my chart says the standard of care was met. Like my chart was really going to describe how they treated me and discriminated against my condition.

I was in extreme pain. In two long weeks that were filled with pain, I went to a local hospital emergency room twice, a walk-in clinic and even seeing an orthopedist. No one took my situation seriously. All they wanted to do was give me pain pills. Cynthia was the only person to care enough to find out why I was in pain. If it wasn’t for Cynthia Price taking my situation seriously, I would not be here today. Cynthia immediately got me into Mather Hospital for an MRI.; I was admitted and the next day had a four-hour MRI that showed I had contracted a serious staff infection that was in my blood, upper spine and back.
Dr. Steven Leon performed the first of two surgeries on Sunday, January 13, 2019, and removed part of the infection in my spine. The second surgery was on Wednesday, January 16, 2019. Dr. Leon removed a disc and replaced it with Titanium. My life was in his hands.
I was in ICU for a week before being moved to a step-down room. All total I was in the hospital for 19 days. The doctors, nurses, and aides were extremely caring. The dietitian Dee made sure all my meals were prepared correctly. We have two hospitals that are closer to where we live, however, I would rather travel to Mather and get the excellent care the staff provides.

Received great care at Mather Hospital. From the Registrar, to the Lab for blood work, to the Imaging Department for xrays, to the Emergency Department, my family and I had great experiences there and have benefited from the services of Mather Hospital for over 45 years. So happy to have a community resource like Mather in our own neighborhood.

Early February, 2019, I had back surgery at Mather Hospital. Prior to my surgery, I was treated twice by the Mather Emergency Department and once by the Mather Back & Neck Pain Center. It was the emergent referral from the Back & Neck Pain Center for an MRI that helped me get the help I needed just in time. I found myself in surgery a few days later and the experience at Mather was wonderful! Every person that I came into contact with was compassionate, knowledgeable, and professional. The doctors, nurses, radiology technicians, and anesthesiologists made me feel very comfortable. The hospital is extremely clean and my room was new and beautiful. Even after being discharged, the staff continued to check up on me. I was very impressed with the treatment I had at Mather and would highly recommended them to anyone in need of medical attention! Thanks to them, I am back on my feet and feeling great!
-Jeanine, Rocky Point, NY

I recently had to go to the ED for laceration care. Everyone I met from the registration staff to the PA were warm, welcoming and knowledgeable. The care I received was quick and thorough. I am grateful to everyone who helped me that day. Besides the incident that sent me to the ED it was a great experience.

I recently went to Mather for an MRI and had a wonderful experience. Everyone from the patient access representative who checked me in and then personally walked me back to the MRI area to the MRI tech who conducted my imaging test and made sure I was calm and comfortable throughout were wonderful. They made what would normally have been a very uncomfortable experience, easy and pleasant with their kind demeanors and caring attitudes.

When I was experiencing stomach pain foe 3 days ,I knew it was important for me to get to an emergency room. Even through I was anxious and nervous, the staff of doctors, nurses and aides at Mather's E.R. were able to clam and assure me I would be well taken care of.
When I was admitted to the 2nd floor, the staff made sure I was comfortable and everyone was equally as caring. All the medical professionals consistently informed me of every detail of my care and how was progressing. From emergency room triage to admission to discharge,I have nothing but praise for all those caring professionals who took such good care of me.

I have had numerous spinal procedures performed by Dr. Durkin and his staff from Long Island Pain Institute, at the Weiss Pain Management Center. Everyone from checking me in all the way through to helping me into the car after the procedure always treat my family and I with the utmost level of respect and professionalism. The Weiss Center staff members are amazing; particularly the nursing staff. Due to my self imposed"frequent flyer " title, I have gotten to know quite a few of the nurses pretty well, and vice versa. But since my first encounter, you can feel the warmth, genuine compassion, and an internal passion for who they help and what they do.

The staff at the Mather Sleep Study Center are very knowledgeable and thorough in their practice.

I used the laboratory services at Mather Hospital and everyone was so kind and caring. They answered all of my questions and made me feel so comfortable and at ease while drawing my blood.

I was a little apprehensive about my knee replacement. I really didn’t know what was going to happen but I was in so much pain I just had to do it. Everybody at Mather was very attentive and it was like all my needs were met, and then some. I overcame my fears because I was being treated so well. They explained to me everything that was happening, which was very comforting. It was a great experience.
- Martin Carrano

I bring my son (two years old) to Mather's Phlebotomy department to draw blood when his primary care doctor gives him a prescription. The staff is wonderful and makes the experience as positive as it could be. When they see the patient is a a child, they work together to make the process go quickly. Different members of the team chip in, helping to distract him by talking with him and getting him to laugh, so he is not so focused on the pain of the needle and the procedure goes smoothly. Their skill, understanding and compassion is appreciated by this father of two!

I am the spouse of a client served. My husband was diagnosed with A-fib in his primary care's office. It was suggested that we go directly to an emergency room. We arrived at Mather Hospital's Emergency As soon as the staff heard the diagnosis they immediately jumped into action.
Through the entire process, we were treated with kindness and professionalism. Staff took the time to thoroughly explain what was happening and assisted us with a hospital transfer the next morning.
We wish we could say we experienced the same treatment at the second facility.

We highly recommend Mather Hospital from physician to nurses to the housekeeping staff, they are 5-star!

The first day I walked in to Mather Hospital after I made appointment for pre-surgical testing for my knee replacement I didn't sit in a chair long enough for the chair to get warm, and then each section I went to they actually escorted me. Then I went the x-ray and everybody was saying “Is there something I can do go you?” “Can I help you?” I was very impressed by the hospital. - Richard Fetherston, Holbrook

Ten years ago I retired from an executive position in Miami and returned to my roots and family here on Long Island. One of the first priorities is to select your health care providers and John T. Mather Memorial Hospital has successfully filled that need. My primary doctor and others all are part of the Mather medical team. Each year I have participated in the Lung Cancer Screening Program after quitting smoking; the Program is excellent and is under the supervision of Eileen Zaotis, Program Nurse Navigator. Ms. Zaotis and all other administrative and medical staff have displayed their commitment and expertise to meet all my needs. I feel very fortunate to have Mather Memorial in our community and knowing we can count on excellent medical care. My personal thanks to all and for your continued success.

We've been traveling to Kenya once annually since 2005 to visit The Jerusha Mwiraria Hope Children's Home in Meru. That's when "our" orphanage first opened its doors. Occasionally, I would return home from a visit with a food or water-borne illness that needed medical treatment, but my husband Larry prided himself on the fact that he seemed to have a "cast iron stomach". Midway through this year's September visit, however, Larry began to experience "Delhi belly", but would not admit there was anything wrong and refused to take the antibiotic we usually carry with us for emergencies. He claimed that he was already taking too many medications ( mostly for age-related conditions requiring treatment), but now including Malarone, an anti-malaria drug required for visitors to Kenya. Each day, Larry's physical condition seemed to deteriorate further as the frequency of bathroom visits and the need for rest breaks and naps increased. When it finally came time to head back to Nairobi for our return flight to NY, the 5-hour drive to the airport took more of a toll on Larry. Beginning at midnight, our 23 hours of travel homeward via two separate flights through two different airports -and then the 2 hour drive from JFK to our home in Port Jefferson- were particularly debilitating for Larry. Finally, upon a mid- afternoon arrival at our house, we discussed the need for Larry to see our doctor. He agreed to call for an appointment the next morning. Meanwhile, he was obviously growing weaker and weaker, had no appetite yet had a distended, gassy belly, and spent the hours at home- when not in the bathroom- trying in vain to find comfortable sleep. In the morning, we made an appointment with Dr. Dhillon, our primary doctor. In the afternoon, the good doctor saw Larry, did a preliminary check of his condition, pronounced him extremely dehydrated, and then advised me to drive Larry directly to Mather's ER. The check-in was fairly swift, and upon hearing that Larry's condition began in Kenya, the ER professionals placed Larry in a secluded section of the ER. A sign announcing that the patient within the cubicle might have a contagious condition was placed on the curtain, and Larry was made to wear a mask covering his mouth and nose. The medical testing began almost immediately- blood tests, a CAT scan, and the like- and an IV was set up to hydrate the patient, while machines constantly monitored his condition. It was determined early on that Larry would have to be admitted to the hospital and that his stay there would probably last several days. The doctor and nursing staff consistently treated Larry professionally and with great care- despite his growing impatience with the wait for an available room. Just after 10 PM on Tuesday, Larry was moved to the Telemetry Unit, 3rd floor East, where, for the next 6 days, he would undergo much more testing-day and night- to determine the cause of his illness and find a cure. In addition to being seen by Dr. Dhillon daily, Larry was visited by several tropical medicine doctors, other types of specialists, CNA's, RN's, social workers, church representatives offering prayers, etc. Unfortunately, Larry's first few days' meals consisted mainly of rice, toast, bananas, and apple sauce. Test results began to come in and eventually showed that Larry's illness was not due to the consumption of tainted food or water. Before we left for Kenya, Larry's oncologist had him start taking a new chemo medication. Other than causing increased fatigue, the medication seemed to have no other uncomfortable side effects. Two days before leaving for Kenya, Larry began to take his daily dose of Malarone. While he was in the hospital, Larry's doctors suspended both medications. Eventually, the doctors concluded that Larry's condition was probably caused by clashing medications, both of which have among stated side effects diarrhea and extreme fatigue. When he first entered the ER, Larry was, we were told, on the verge of kidney failure. Due to the constant replenishing of Larry's levels of hydration, potassium, and other lost essential minerals, Larry, over time, began to feel stronger. His kidney function returned to near-normal levels. Slowly, his appetite returned to the point where he could begin at meal times to enjoy Mather's well-reputed cuisine. As he began to feel stronger, Larry requested visits by physical therapists. They cheerfully and carefully assisted him in safely getting in and out of bed, walking short distances with his IV pole in tow, and eventually enabling him to take longer walks through the halls of 3 East. On Sunday, Dr. Dhillon and the tropical medicine doctors agreed that Larry was ready to be discharged. (Saturday night, at the doctors' direction, Larry resumed taking his Malarone so that he could eventually complete the required dosage of this medication). Upon returning home after his stay at Mather, both Larry and I agreed that we are, indeed, lucky to have available to us this wonderful hospital, with its caring, competent doctors and staff- and that we are also grateful that what could have been a medical tragedy turned out to be a real learning experience for us.

The staff have proven to be caring, detailed and professional.

I was scheduled for a routine mammogram this past June at the Fortunato Breast Center. I had never gone there before. The day before I noticed a lump on my breast. I came for my scheduled appointment the following day and the Nurse's Assistant at the Breast Center recommended I request a prescription for a sonogram in addition to my mammogram. My doctor faxed over the prescription. Shortly after, I had my tests done and was advised to have a biopsy. Everything moved quickly. I was diagnosed with breast cancer within one week of feeling the lump. Dr. Price delivered the news in a calm and reassuring manner. I knew I was in good hands. The Nurse Navigator at the Breast Center scheduled an oncology appointment and a surgical consult which all happened within the same week I was diagnosed. Additionally, I had a Breast MRI at the end of that week. I was so impressed with the quick action of the team at the Breast Center. They do an outstanding job of quickly diagnosing and caring for the breast cancer patient. I am so fortunate I switched to Fortunato to have my routine mammogram. If I hadn't, my breast cancer would not have been detected at Zwanger Pesiri where I went annually, because I was never told I needed a sonogram, apparently I needed one coupled with my mammograms annually. Thank you for saving me from a much worse prognosis. Awesome job Mather Hospital!

-Christine Santini, Baiting Hollow

Our mother always said it was so important to have a good hospital close to home. It was a factor she considered when moving to Miller Place 30 years ago and happened to be where she peacefully passed this summer.

It was not only necessary to be nearby, but to be looked after by wonderful medical professionals who became a major part of our community of support. During a five year cancer battle, our visits to Mather became more frequent for both outpatient and inpatient services. Upon arriving, we were always greeted warmly by valet, security or ER receptionists. It made us feel welcome to be at a place that we did not necessarily want to be in, yet surely knew we would be in good hands at. Our repeat experiences with a number of Mather’s teams, such as phlebotomist, hospitalists and residents, nurses and aides, radiologists, interventional radiologists, pain management and palliative care specialists, made our mom’s last few months as comfortable as possible. The facility’s convenience was matched by its caliber. We could not be more grateful for the help we received during an extremely difficult time. Our appreciation continues as we now commemorate our mother with the Giving Department’s assistance. Thank you to all we have encountered and built a rapport with.

When you are faced with a smile everything is possible. And that is what you see when you walk through the doors of John T. Mather Memorial Hospital. Whether it be the volunteer greeting you at the front desk, the security guard protecting you, the medical staff healing you, or the administrative staff rounding on the floors, they all present you with a smile.

I have been a John T. Mather Memorial Hospital supporter for more than 45 years. The amazing professionals at Mather have saved my life more than once. Not only is Mather a great medical institution, the philanthropic spirit which emulates from its culture makes it an asset to the community and all it serves.

They saved me from drunk drivers, car accidents, legionella disease, fractured femurs and many more surgical and medical situations. I bless Mather for all it has given me and the community it so magnificently serves. And most of all I am thankful that I met my husband Earle F. Betts who served as Vice Chairman of the Board of Directors at Mather for 30 years.

Judith I. Betts

I was a patient at Mather’s sleep disorders center. The doctors and the entire staff attended to my every need. I slept there overnight and they monitored my sleeping patterns. I was diagnosed with severe sleep apnea and they went over all of the different treatment plans with me. Now I sleep so much better at night. And I feel great!

Last year I had a total knee replacement and was extremely happy with the care given by your staff. They made me feel safe and comfortable through out my stay and were always available immediately...
Peggy Chiaramonte

I have been supporting John T. Mather Hospital since 2010 with the creation of the Port Jefferson Yacht Club's Village Cup Regatta. This year, my mother went through a series of end of life illnesses. This was just a year after the passing of my father who went through a similar series of illnesses. Our experience at Mather was incredible, particularly in comparison to Stony Brook Hospital where my father was. There was a warmth and level of personal attention not normally seen at hospitals. It just reinforced my belief in Mather and my wiliness to support them financially.
Charles Chiaramonte

June 16 brought me to Mather's E.D. Everyone from the security guard, Ron, who greeted me at the door to the Enviromental Services personnel, John P., who brought me a bedside table, was professional and compassionate. I was admitted to a room comparable to a fine hotel where the nursing staff continued my outstanding care. Unfortunately, I had to be transferred to another facility the next day for a cardiac cath procedure but can't say enough about the quality of care I received at Mather. Thank you!

This review is to express my thanks to the ER team including nurses, Doctors and administrative staff that treated my 101 year old grandmother last week. After chocking on her lunch, a piece of food was lodged in my grandmothers throat. Unable to swallow it we call the paramedics and they got her to the Mather ER very quickly. To say the least, all were very attentive, and were able to calm her down. At 101, this can be a scary situation. Within 3 hours she went from having lunch to the ER, had tests and an endoscopy and home again.

She was very thankful as am I and my entire family to the care she received.

Sincerely,

Donald Lippencott

On May 26, 2017 I went into Mather Hospital in Port Jefferson, NY for knee surgery. From the moment I got there I was truly impressed. It was early...6:00 A.M. and the pre-op nurse told me I was her first patient of the day. I asked her what I had won. While I didn't "win" anything tangible, what I did win was care from a first rate staff of medical professionals. Any surgery comes with a degree of anxiety. The nurses and assistants at Mather helped allay any fears. Their care, compassion and simple conversations made me feel as comfortable and at ease as anyone could want. As I walked into the operating room, one of the nurses commented..."right this way...table for one..no waiting". That bit of humor brought a human touch to the moment. On top of which it made one feel that the nurse knew exactly what the patient was feeling. The post-op nurses and staff were equally accommodating. When I felt nauseous, the nurse was right on it and immediately got me something to combat it before I got sick. The entire experience couldn't have gone any better. The nurses and others involved that morning were the best of the best and a true credit to their profession and the hospital. Truly impressive.

Bob McDermott - Centereach, NY

On Sunday night into Monday morning - July 2-3 - I thought I might have been in the process of dying. I was in that much pain. I never had a heart attack before, but as the pain continued to radiate into my lungs I felt like maybe that's what was happening.

I was rushed to the ER by a family member, and from the very instant I walked in the doors to the time I was released to go home I felt I was in good hands. I really cannot say enough good things about all of the different people who helped take care of me over that crazy thirty-six hour stretch. ... There was no wait at all in the ER, I was taken and given an EKG immediately by a very friendly and calming woman, the doctor or NP questioning me was great ... the nurse who kept watch over me Sunday night into Monday morning (I think her name was Val, but I can't be sure on that) was amazing ... I was in bad shape and she took good care of me as best she could given my circumstances. The blood sample taker Pierre (I believe was his name) in the ER room was also tremendous and having to deal with me at my worst ... I felt bad for them actually over how often they had to stick me to find my veins (I was very dehydrated and in a lot of pain, probably not as cooperative as a result - I mostly just remembered a lot of stomach pain). But everyone in that ER was friendly and attentive ... The lady who gave me the ultra sound (I think her name was Bea) was great. Loved her. ... The lady who gave me my cat scan couldn't have been more friendly. ... And then all of the nurses and nurse assistants who took care of me before and after my emergency gall bladder removal (which was the root cause of the problem) in Room 2-217 were top notch. From Denise, to Tall Tom, to Jessica, to Ginger, to Jennifer (Flanagan I think, who kept a good eye on me all night), and the NA who helped me go to the bathroom & stood by my side when I want for my first stroll post-surgery whose name I do not recall unfortunately, and Felicia.

Again, just not enough good things can be said for them all. A+ across the board. ... The same for the nurse who kept an eye on me in recovery just before I was given the room - I was 3/4ths unconscious under her care, but I do recall her helping me. Even the young lady who wheeled me out the door upon discharge was incredibly friendly and helpful.

And then, of course, there was the anesthesiologist team and the surgical team, all of whom were amazing. I wish I can recall all of their names. I'm also not sure who it was from Dr. Ahmad's team that worked on me - It believe it may have been Dr. Arellano or another surgeon whose name I, unfortunately, do not recall, but they did an amazing job. I went into the ER Sunday night thinking there could be a possibility I don't ever leave (just based on the symptoms I seemed to be suffering from and not knowing what was causing them at the time) to being well enough after surgery to be back home Tuesday afternoon to enjoy the 4th of July holiday with my friends & family.

The only critical thing I can say is that the experience ruined me for all other hospital experiences I may have in the future because I'm not likely to ever have as good a one with another hospital and the people watching over me again.

As a healthcare professional, I am well aware of the importance of the delivery of exceptional patient care. John T. Mather Memorial Hospital far exceeded my expectations during a recent emergency department visit. The kindness, professionalism, and expert care that was demonstrated by the staff was astonishing. Even during an extraordinarily busy evening, my family and I were treated with proper attentiveness, respect, and courtesy. I would highly recommend this hospital to others.

On December 1st I was rushed to Mather Hospital with an incarcerated umbilical hernia. Upon entering the ER I was greeted by some of the most friendly and knowledgeable staff from the Doctor to the aides. The staff in the ER, recovery room and on my floor 2east did an impeccable job and I would not go to another hospital for anything

I visited the Fortunato Breast Center at John T. Mather Memorial Hospital for testing. The doctors at Fortunato read only one kind of film- breast imaging is the only imaging done at the Center- and this specialization means you are in the best and most experienced hands. The staff is friendly and the facility is modern and attractive. From warm gown before to warm blanket after, Fortunato makes necessary health testing a little less uncomfortable. Highly recommended.

Had my last surgery at Mather Hospital and was very pleased with the Service and staff at the Hospital. My surgery went well and I was out in two days. I would highly recommend Mather Hospital to my friends and Family.
I will be scheduling my next surgery at this hospital and expect it to go as smoothly as my last one.

My experience with Mather Hospital was excellent. From when I walked in the door. Each and every staff member was extremely helpful, reassuring,knowledgeable and kind to me.the facility is very attractive and clean. I enjoyed coffee and a snack in pre- op. All the nurses were outstanding!!! My doctor was the best! It made a anxious experience better. I can't thank you enough. I have been in several south shore hospitals and they do y compare! Very nice caring , welcoming place. Great thanks to each and every one ! Sincerely Regina G.

I have been a patient at JT Mather hospital twice in the last 3 years. Once for pneumonia and most recently for congestive heart failure.

Both times I was on 3E – Telemetry Unit. I came in through the ER and was attended to promptly and with great care and attention to my general well-being. The ER nurses & staff were professional, yet personable. They kept me and my wife abreast of all the tests and procedures that were going to be performed. When I met with a doctor, he had already made himself familiar with my records and condition. He spoke plainly and kept me from panicing (especially when I was admitted with CHF).

I can’t speak highly enough about the Telemetry Unit nurses, and one thing I noticed every night – when it came time to taking vitals, the staff member came in quietly, respectfully and was considerate enough to make sure he/she did not disturb me unduly. Also the noise level at night was minimal, except for the times when there was a life and death situation. During those occasions, I could hear the nurses, doctors, et al, as they worked heroically to do all they could for the patient.

My wife and I live on the south shore (Sayville) and we consider JT Mather our ‘local’ hospital. God forbid either my wife or I need an ambulance in the future – I don’t know how we can get them to bring us to Mather … my wife is pretty persuasive and if anyone can make that happen, she can.

Thank you for this opportunity for me to give this wonderful hospital and ‘Atta Boy’ .

Richard Moore

When my husband Rich was hospitalized with pneumonia in 2014, he spent over a week in Mather Hospital. The outstanding care began in the ER, where he was tended to as if he was their only patient. We were kept informed of all the tests being scheduled and the nurses answered all our questions and kept us updated regarding his condition. The doctor spoke to us plainly, clearly and did not rush thru this examination of Richard.
He was admitted to the Telemetry Unit and was there during subsequent stays at the hospital.
The nurses and staff on this Unit are outstanding. They not only strive to do their professional best, they each seem to have such high personal expectations as it relates to their positions as caregivers that you can't help but feel and see their sincere desire to get their patients well & discharged.
Just recently Rich was hospitalized with congestive heart failure. Once again we had an identical experience in the ER and once again he was on 3E Telemetry.
I know I run the risk of sounding like a broken record, but this hospital is like no other I have ever experienced, and I know hospitals ... my Mother had Alzheimer's and while she was in a Nursing Home she seemed to be at the hospital monthly. We eventually moved her to our home, where the care was exceptional and the hospital visits non-existent.
Now here's the best part: because of the outstanding personnel and pride of ownership mentality everyone seems to exhibit, I became a Volunteer in January 2016. I embrace the culture that flows naturally throughout JT Mather and hope I impact everyone I encounter in my day as positively as I have had the pleasure of receiving from these wonderful professionals.
-Ginnie Moore

I have been a patient here on 12 occasions between 2012 and today.
I was here during Hurricane Sandy.
I have experienced above and beyond Nursing on every occasion no matter the obstacles that the Staff had to overcome to deliver those services.
I have truly experienced HealthCARE as an environment supported by the administration in both signage endorsing care as the priority and the staff truly seems happy working here.
I cannot overstate how grateful I am that for me this is my local hospital and have every confidence that I am getting competent and compassionate care in the Patient, Doctor, Nursing TEAM that I am a part of each time I am here.

I was a patient in the emergency department last winter. My doctor told me to go right to Mather. I was taken in and seen right away. All of the staff, from the security officer at the door, to the nurses and physicians were wonderful. They were all very kind, caring and responsive to my concerns. I hope I don't ever need to go back to the hospital... but if I do, I would definitely choose Mather as my hospital.

Mather Hospital is an outstanding hospital! The people that work there make the reason you are there much easier. Wonderful!

On Sunday July 10 I was riding my bicycle when I was run over by a pickup truck. The ambulance took me to Mather Hospital and set me up in the emergency room under the care of a nurse named Teri. Everyone at the hospital was terrific but Teri was really exceptional. She went so far above and beyond what any reasonable patient could expect that in my view she set an entirely new standard of caring. For example, after a few minutes in the ER Teri asked if I wanted to call anyone. I said yes but told her that I didn't have my cell phone with me. She immediately gave me hers but then I reminded her that like most people, I don't memorize phone numbers anymore so I still couldn't call anyone. For the next hour or so, every spare moment she had she spent looking up names that I gave her. Of course there is no Directory Assistance for cell numbers so that failed. Then she went looking for someone who might be able to get me onto Facebook so I could post something, and again, that failed. I told her that my biggest concern is that I had only expected to be away from home a short time and had left all of my doors unlocked. She said that no one from the hospital could go and lock the doors because of the possible liabilities (makes perfect sense!) so she finally asked if I knew the address of anyone nearby. I gave her the one address I knew which is not far from the hospital and with that Teri disappeared. When she finally came back 30 minutes later she explained that she had taken a break, driven to the address and placed a note on the front door explaining who she was, what happened to me, and asked m friend to call her. No more than 15 minutes after she got back, m friend called her and took care of everything for me.

That's a little thing, right? Going to a home and leaving a note seems like a little thing but it isn't. First, the person has to care a lot to do something like that. Teri had to give up her break to run out and do a complete stranger a favor like that. And that "little thing" made it so much easier for me to relax. From there all of my friends were notified and everything went well. Teri didn't have to do that and I suspect most ER nurses wouldn't even think of it. Who can blame them - their jobs are tough enough. But I just get the idea that Teri stood there thinking "what can I do to help this guy out?" and then she acted in a way that just delighted me.

Because of her, Mather has definitely won my loyalty and patronage. I really hope it is years before I need them again, but when the EMT asks if I have a preferred hospital, I will say "Yes - Mather." All because of the kindness of Teri.

I recently visited Mather hospital emergency room with an eye injury. Upon entering I was met with friendly and professional staff. They did their best to keep me informed and comfortable every step of the way. My ER nurse Laurie was attentive and always kept me abreast of what would be happening next. The PA I saw that day, Ms. Craig, was particularly a highlight.She Let me know exactly what she was doing and what she was thinking. Well done folks, I would not hesitate to visit Mather hospital again should I have the need.

Mather Memorial Hospital provides medical expertise and compassionate care for the patient and their families. The ER staff were quick and adept in accurately assessing my mother's condition upon arrival by ambulance. They saved my mother's life before my eyes - a shocking and overwhelming experience. Working like a fine-tuned orchestra, the medical staff worked together toward the same life-saving goal. The ICU staff provided the necessary follow-up expertise, enabling her full recovery all the while providing her the utmost respect and compassion during her vulnerable state. From the medical staff saving her life to making critical recovery decisions vital to her survival to the upbeat staff who would come check in on her and us to the security guards making sure we got where we needed to go throughout her stay to the ICU nurse coordinator making a bed for my father to stay by my mother's side, Mather Hospital far exceeds the definition of quality care.

While staying with family in Port Jefferson I fell while leaving a restaurant. Because I couldn't stand on my foot, I was taken to Mather Hospital. In the emergency department, an x-ray showed a metatarsal fracture which they splinted and gave me follow-up instructions. I had been a little nervous going to an unfamiliar hospital but everyone was helpful, professional, and considerate

When I was injured during work, I was taken to John T Mather Hospital. I had to go to the emergency room because I was cut on my hand and needed a few stitches. The staff there were very polite, and I was taken care of right away . I know now that if I ever get injured again, John T Mather Hospital will be my first choice.

When I was a patient in Mather's ED, the nurses and Dr. Pollack took great care of me. Their care was timely, comprehensive, and thoughtful!

My primary care physician referred me to Mather Hospital for an outpatient sonogram. They took me right away without waiting and the technician was very respectful and courteous. My physician received my results quickly and was able to follow up with me in a timely manner. I never thought about going to Mather for imaging services before my doctor recommended it, and I am very happy that he did! My experience with Mather exceeded my expectations.

My family and I have all been patients at Mather Hospital over the 29 years we have live in the Port Jefferson area. We would not think of going to any other hospital than Mather. The Doctors and staff are caring and top notch. I recommend Mather Hospital services to everyone. Thank you for being such an important part of our community!

John T. Mather Memorial Hospital synonymous with "smile". You probably think that is an unusual way to view a hospital but at Mather it is perfect. Just walk down the hall and see how many smiles you count. If your there for an outpatient procedure, ambulatory surgery or a hospital stay, Mather Hospital's employees are special. They make all their patients comfortable "like family". The sweetness of a smile does not compromise the integrity of what Mather stands for, but rather strengthens it. Mather is a superb hospital. Mather is community. Mather is family, giving all that come through its doors the very best medical care.

Judi Betts
Pt. Jefferson

I am currently receiving excellent care from the pain management and physical therapy departments at Mather Hospital. All of the healthcare professionals that I am working with are professional, respectful and caring

Excellent physicians, caring anesthesiologists and quality nurses.

My husband and I have both been treated at Mather Hospital on various occasions and have lived in the community for many years. Each time we have been patients at Mather we have received superb care by all of the physicians and nurses we have come in contact with. All are polite, professional and caring individuals who take great pride in their work. Aside from the high quality of care that Mather provides, they also excel in their provision of community education and outreach initiatives. Mather Hospital is an asset to our community and we are happy to have access to such a wonderful health care provider and educational resource.

To Whom It May Concern:

I am writing to share my positive experience at the Fortunato Breast Health Center at Mather Hospital, Port Jefferson, NY. I underwent mammography and breast ultrasound this summer. From the second I walked in the door until I walked out after my appointment, I was greeted, checked-in, and handled with kindness, respect, professionalism, and nothing but positive attitude from all involved. This includes (but is not limited to) reception, imaging assistant, mammography technician, radiologist, as well as reception at time of checking out. The facilities functioning and staff should be emulated by other health care facilities. Thanks to all involved. I wanted to ensure I gave this feedback as it is hard to find caring, intelligent, and thorough people anywhere nowadays; I therefore appreciate and commend this Mather Hospital facility.

Regards,
A Happy Patient

My husband and I both had gastric bypass surgery in 2013 and from the very first seminar we attended, our actual surgeries and the continuing aftercare, our experience has been incredible. The staff are exemplary in their care, attention to detail and continuing support. I sing the praises of Dr. Ahmad and Mather Hospital to anyone and everyone

My experience at Mather hospital was amazing, I was treated like a guest by all those I came in touch with. Everyone who worked at the hospital was professional, caring and understanding at the same time. My health was always their main concern. The staff that works for Doctor Ahmad was incredible. The entire staff from the office, to the nutritionists, to the doctors and everyone in between treated me like I was the only patient who was being taken of, they all put me at ease every time I saw them. I was educated about my options, and was able to choose the type of surgery I wanted. The before, during and after care I received from the entire Doctor Ahmad staff was exceptional, they worked with my schedule to meet my needs. I will forever be grateful for the wonderful experience I received from Mather hospital and Doctor Ahmad. Thank you so much!!!, You will forever be a big part of my life.

In 2009 my fiance had contracted a rare form of breast cancer"inflammatory" breast cancer" and was being treated at Mather Hospital. Before that I had never seen such a knowledgeable and caring staff as I did at Mather. They were always there if I had any questions and if we needed anything at all. Unfortunately she did not make it, but you can't always happy ending. The whole staff at Mather made my experience and my fiances a lot more bearable with what we were going through. After her passing I started doing a lot of fundraising for the breast cancer center at Mather. Between that and the communication I still have with the staff at Mather I am in better place. If the other hospitals were half as caring as Mather this world would be a better place.

Sincerely Yours
Michael Focazio

John T Mather Memorial Hospital, provided excellent medical care to my wife, daughter and myself. We received excellent medical treatment and care at this hospital. All of the staff treated us with respect, and were very professional. I highly reccommed Mather Hospital.

I have been involved with Mather hospitals Families Walk for Hope since 2002. I started as a walker and then became a volunteer fundraiser for both the walk and Victory Day. As a volunteer, I enjoy my relationships with the ladies in the public affairs department and have become good friends with them. I hope to work with them for many more years to come.

I became a patient at the Fortunato Breast Health Center in 2003. I move to Pennsylvania in 2006 and return yearly for my mammo, sonos and breast MRIs so they really accomodate my need to do everything at one time. The staff recognizes the anxieties of their patients and do their best to assure them as they go through their appointments. I just love Dr. Price. I have recommended the breast center to family members who have recommended them to their friends.

Nutrition Staff is outstanding! The team is always eager to assist the Patients both past and present weather it is a positive or negative experience for them in order to assist maintaining a pleasurable journey for the patient.
They always somehow know how to share or advise accordingly, with the patient thinking of other alternatives- choices for healthy living esp each of the steps from pre surgical weight loss to after procedure steps to follow. They also share in support groups.

Nurses are dedicated to the bariatric group who also works for the Hospital' They are all dedicated to what they do and work well as a team.

The nursing staff at Mather for Dr Ahmad for the weight loss program was excellent!!!! These people treated me like I was the only person they had to take care of. There was nothing I could have asked for that they did not provide. They really earned their money for what they do. The best way to explain it in one word is Outstanding!!!!!!

There are no words to really express the care I received while undergoing my Breast Cancer journey at Mather Hospital. To the nurses who sat and cried with me before surgery to the doctors that were there when I opened my eyes. I will be forever thankful to Mather on making a horrible and scary time and some how turning that around and making me feel that everything will be okay and that I wasn't alone.
Forever Grateful,
Carrie Yanez

WBAB Radio works with hundreds of not for profit organizations every year, but few are as involved as Mather Hospital. The energy and enthusiasm that the Mather fundraising staff bring to each and every event makes it a pleasure to be a ongoing partner with them. Never do they sit idly by and expect to be the beneficiary without being a part of the effort. Their creativity when it comes to fundraising is second to none. They know that the public is inundated with requests for donations and that there is less money available than ever and that's where breaking free of the pack comes into play. They are always looking for innovative and fun ways to fund raise and that sets them apart. WBAB appreciates the partnership and friendship that we've created and look forward to many more years of success!

Fourteen years ago, September of 2000 I became a "Survivor" of breast cancer. The news that I was diagnosed with breast cancer was very shocking as I was a woman who had gone for my annual checkups for years. My experience began with my first trip to JT Mather Breast Center where it was confirmed that my cancer had spread to several lymph nodes and I would need chemotherapy and radiation. I "survived" my surgeries, my tests and all my treatments due to the caring, loving warm kindness of the doctors and staff at JT Mather. I have continued with my follow ups at the breast center and will do so for as long as I have to! I have also recommended at least 10 people to the breast center, all of home also, continue to visit when the need calls. My experience with this kind wonderful community has kept me healthy, safe and happy! It is my honor to say that JT Mather is a part of my life!

My first introduction to Mather Hospital came shortly after my wife was diagnosed with Breast Cancer. They became a force that not only transformed a devastating diagnoses into a powerful motivating force but an organization that refocused our personal lives outward and taught us the power of community. I can not say enough about my experience with Mather. Their Medical staff showed professionalism and compassion. Two characteristics which are not always partners. Their volunteers and professionals led us into a recovery plan that give us back the confidence to move past the diagnoses and recover both physically and psychologically.

I was a patient in the surgical unit for five days in August, 2014, and I have been telling all my friends about the wonderful care I received at Mather Memorial. The friendly, caring attitude of all the nurses and support staff--starting with the "Joint Coordinator," Mary Ann Goodman, to the nurses and finally even the cleaning staff I interacted with--contributed, I am sure, to my speedy recovery from an ankle replacement (performed by Dr. John Yu) as well as how soon I stopped needing any pain medication--three days post surgery.

I am well aware that how corporations are run is largely determined by the individual at the top, and to him I take off my hat. He surely has instilled in everyone who works at Mather that a job to be done includes not only the task at hand, but the attitude with which it is done. Kudos and deep personal thanks to everyone at Mather Memorial Hospital. --Lorraine Dusky, Sag Harbor, NY

PS: My room had a beautiful view of an old tree. The moon rises were spectacular.