I am a volunteer at the Lake of the Woods Humane Society in Baudette MN> I work with a very dedicated group of 23 volunteers that take care of cats and dogs. We see the best and the worst of pet owners. Some of our animals are emotionally broken and those are given extra special attention and our success rate is pretty impressive. We screen the new adoptive parents and try to match the adoptive animal to the families as not all animals are good for all types of families. Within the past year we have become active on Petfinders and on FB. We have decreased our time "in house" by 50% due to social media awareness. We have also increased our adoption rate overall by +30% allowing us to help more of our 4 legged charges. We are 100% volunteer run and operated and live by the generosity of our community. Any and all improvements to date(13 years) are donated material and volunteer labor.