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Causes: Community Clinics, Community Health Systems, Group Health Practices, Health
Mission: Hilltown community health center's mission is to provide high quality, accessible medical, dental, optometry and behavioral health care, and related services to people in the western massachusetts hilltowns and surrounding areas. We seek to understand and respond to the needs of our community. All services will be delivered in a caring and professional manner within a context of a partnership between persons served and staff. To achieve our mission we promote employee growth and job satisfaction and we offer continuity of care through our relationships with other organizations.
Programs: Medical, dental, behavioral health and optometry serviceshilltown community health centers, inc. (hchc) provides comprehensive medical services to residents of the 11 western massachusetts communities and the surrounding areas. Our team of board-certified physicians, nurse practitioners, registered nurses, and medical assistants provide preventative, acute and chronic care treatment for infants, children, adults and elders at one of our three health center sites. This includes physical exams, well-child exams, camp and sports physicals, immunizations, gynecological exams including colposcopy when indicated, laboratory tests, limited pharmacy services and limited podiatry services. The medical department served 5,200 patients in 2017. Hchc's dental department, staffed by a team of board-certified dentists, dental hygienists and dental assistants, provides preventative and acute care including cleanings and fillings, root canals, dental implants, dentures, bridges, periodontal work, emergency and oral surgery. The dental department served 4,610 patients in 2017. Hchc's behavioral health and substance abuse department, staffed by licensed practitioners, provides individual, couple, family and group treatment for children, adolescents, adults and the elderly. The behavorial health and substance abuse department served 465 patients in 2017. Hchc's optometry department, staffed by two licensed optometrists, began seeing patients in october 2010. Services provided by the department include: vision testing, visual field tests, optical scans and offers a variety of frames and contact lenses. The optometrists work closely with the medical providers to insure diabetic patients receive the necessary visual screenings. The optometry department served 1,808 patients in 2017.
outreach and education programshchc provides a wide variety of outreach and education programs. Working closely with our medical department we offer wellness programs including nutrition counseling (both individual and group), smoking cessation services, stress reduction and physical activity programs. Our family programs include workshops for parents of infants and toddlers covering topics such as child-development, communication, health and safety issues (such as family cpr and first aid), infant massage, baby sign language, setting limits and positive discipline, and coping with tough moments. Individual consultation with parents struggling with child rearing issues is also provided. Hchc also provides childbirth education programs and breastfeeding education and support. Hchc also has a family center which provides playgroups for young children, family-oriented activities and parenting education support as well as a pre-school school readiness program. Hchc also provides assistance with health access (helping people determine eligibility for and enrolling in publically funded health insurance programs) and assistance in accessing fuel assistance, health care, housing referrals, adult education programs, job readiness programs and much more. The hope (health outreach program for elders) program provides preventative and health maintenance care to seniors in their homes. The hope nurse can do vital sign and blood pressure checks; home safety assessments; medication management; flu shots; assistance in completing health care proxy forms; arranging appointments with physicians and specialists; referrals for homemaker help and much more. The program also provides outreach visits by physicians when called for and in-home podiatry services to elders.