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Causes: Health, Public Health
Mission: To create synergy within and between systems, organizations, families and individuals that result in a strong culture of health and quality services for our communities
Programs: Ardent solutions, inc. Is a vibrant and passionate organization whose mission is to create synergy within and between systems, organizations, families and individuals that result in a strong culture of health and quality services for our communities. Founded in 1994, and incorporated in 2005, ardent solutions strives to be recognized as an industry leader harnessing all community assets to collectively impact healthcare priorities across the region. Ardent solutions proudly serves older adults, families and individuals living in poverty and those living with chronic health conditions, while supporting healthcare professionals and institutions by: strengthening accountability, empowering community health, increasing access to services, supporting the healthcare industry infrastructure, and enhancing community health planning. Ardent solutions works with partners to articulate clear goals, identify quantitative measures, select changes or interventions to help meet the goals, test the changes, study their effectiveness, and implement or modify the change activities. Through this process, ardent solutions leads health planning strategies, facilitates collaborative workgroups, implements evidence-based community interventions, and monitors and evaluates program effectiveness. Ardent solutions continues to develop innovative strategies to address our populations healthcare needs. Our projects focus on the following healthcare system priorities:strengthen the accountability of local providers for improvements in chronic disease management and injury prevention services;strengthen community health education and self-management skills to reduce costs of non-emergent ed visits, in-patient hospitalizations and improve the overall patient healthcare experience; increase access to quality mental health care through the development of a suicide safety-net integrating behavioral health and primary care systems;increase access to health care services through improved mobility options,increase the number of health care personnel trained and practicing in rural settings through provider continuing medical education programming and medical student housing; andenhance community health planning on a local and regional level. Activities align with the goals and objectives of the new york state department of health rural health network development program specifications including supporting our rural providers to improve access to care, enhance coordination of services, increase efficiency of service delivery, and coordinate resources to decrease duplication and achieve cost and operational savings. Some examples of activities within these strategies include, but are not limited to: a. As an attested partner in the regional dsrip and a member of wny phip, ardent solutions provides a rural perspective on key health care issues and opportunities for system improvement within the nys medicaid redesign program and nys prevention agenda. We work diligently to engage medicaid recipients and/or those who are un-insured to become knowledgeable about their health conditions, provide training on self- management techniques and strategies to stay healthier when living with a chronic health condition, facilitate one-on-one health coaching for personalized interventions and education, and conduct health activation assessments to learn better ways to engage patients. B. Leading efforts to improve the environmental quality and the physical environment of older adults wishing to remain independent in their home, resulting in the decrease of unintentional injuries leading to emergency department visits, hospitalizations and out-of-home placement. Ardent solutions has developed comprehensive fall prevention initiatives encompassing evidence-based education programming, evidence-based strength training programs, and medication management services. C. Strengthen the safety-net of resources and services needed to ensure those most vulnerable receive the healthcare they deserve focusing on the integration of behavioral health-physical health services; being a resource for suicide prevention, intervention, and postvention efforts; and focusing on primary and secondary prevention strategies to increase screening to identify and connect people to needed services. This work will includes offering evidence-based gatekeeper training, consumer engagement and professional development education. D. Facilitate and expand mobility management and transportation options for those seeking employment, education, social independence and healthcare services. Mobility management includes, but is not limited to: operating transportation brokerages to coordinate service providers, funding resources and customer needs; coordinating transportation services for older adults, individuals with disabilities and individuals with low incomes; supporting local partnerships that coordinate transportation services; providing travel training and trip planning activities for consumers; operating traveler call center to coordinate travel information and arrange customer travel; and developing partnerships to improve access to mobility options. E. Through its community health division, ardent solutions supports local medical providers and hospitals by providing education resources for patients; including evidence-based interventions such as:chronic pain self-managementchronic disease self-managementwalk with easediabetes self-managementdiabetes prevention programeat healthy, be activea matter of balance; managing concerns about fallsstrong women strength training programf. Supports inter and intra organizational planning and system development through community needs assessment processes and sustainable data analysis and repository. G. To address allegany, cattaraugus and steuben counties' workforce shortage issues, ardent solutions partners with 13 universities and medical schools to provide housing options for students fulfilling their rural medical rotations in the southern tier of nys; hence increasing the number of students exposed to rural medicine and the option of practicing in rural communities. Ardent solutions facilitates and supports many successful collaborations and partnerships in response to priorities identified in the allegany county community health assessment, community services plan and local hospitals community services plans including, but not limited to: the allegany county million hearts initiative; allegany county community partnership on aging; allegany county suicide prevention coalition; allegany, cattaraugus, chautauqua and steuben counties mobility safety across the lifespan initiative, and the allegany county board of legislators heroin and opioid ad-hoc committee.