July 24, 2013
Site is easy to use. Search function is good. I donate to 2 organizations through JG and recently my payments were canceled. I wrote to the customer service email (there's no phone # for customer service) and never received a response, even after following up. I just ended up sending makeup payments to my orgs.
Ways to make it better...
If I had to make changes to this organization, I would...
Improve the customer service.
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