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josephekdahl

josephekdahl - charity reviews, charity ratings, best charities, best nonprofits, search nonprofits
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JustGive
July 24, 2013

Site is easy to use. Search function is good. I donate to 2 organizations through JG and recently my payments were canceled. I wrote to the customer service email (there's no phone # for customer service) and never received a response, even after following up. I just ended up sending makeup payments to my orgs.

Ways to make it better...

If I had to make changes to this organization, I would...

Improve the customer service.

More feedback

Was your donation impactful?

Likely

How likely is it that you would recommend that a friend donate to this group?

Unsure

How likely are you to donate to this group again?

Unsure

When was your last experience with this nonprofit?

2013

MY ROLE:
Donor