My Nonprofit Reviews
UPSET
219 profile views
1 reviews
Review for JustGive, San Francisco, CA, USA
We donate several donations throughout the year utilizing our American Express points and I get so frustrated with the fact that i can't speak to a person when I call. David at JustGive.org called me back and explained, in detail, why there was a delay with our donation. This particular issue is more on AMEX than on JustGive. David's answer and follow email was appreciated. I would like to be able to talk to a person when I run into a problem but since it is a non-profit, and run lean, staffing is limited. JustGive did contact me and answered my questions.
More Feedback
Was your donation impactful?
Likely
How likely is it that you would recommend that a friend donate to this group?
Likely
How likely are you to donate to this group again?
Likely
When was your last experience with this nonprofit?
2013
Role: Donor
