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July 20, 2011

There pool hours online do not reflect the actual pool hours. They do not answer the phones. We called during the 30 minute car trip to the Jones Center. When we got to the Jones Center the rep was on the phone talking to her boyfriend. She spoke very little English.

Overall, I will not be back. I will stop my year donations. My money and time can be spent at better things.

The Great!

I've personally experienced the results of this organization in...

I use to audit the Jones Center in the past years. I has a donor and supporter. But in the past years, I have seen the quality decrease more and more. This use to be a place of greatness and pride. Now I am ashamed of it being in my community. It has become a shell of itself.

Ways to make it better...

If I had to make changes to this organization, I would...

Updated website. Answer the 15 calls that you ignored so you could talk to your boyfriend. Have bi-lingual employees --- Spanish and ENGLISH.

Client Served & Accounting Manager.

Review from Guidestar