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msantos

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1 reviews

Review for USA Cares Inc, Louisville, KY, USA

Rating: 5 stars  

I am a OIF/OEF veteran that is currently receiving treatment at the Dallas VA Medical Center for damage incurred while I was deployed, and USA Cares has come to my family's financial rescue. Leading up to my admital to the hospital, and during my stay, my wife and I have amassed a sizeable amount of debt because of my inability to work, and this lead to us having to triage our expenses to the bare minimum of rent and food. Because of this, we were unaible to make payments on our vehicle, and we were at the very brink of having it repossessed. I sought help at my VA, and I was directed to USA Cares. Within days, a patient advocate (Mr. Forest), was working on our behalf, and we were able to keep our car. Because of USA cares, my wife was able to keep her only means of transportation while I am receiving treatment, and her tears of sorrow turned to tears of joy. God bless you USA Cares. Thank you for helping an ailing veteran in his darkest hour.

-Misael Santos

I've personally experienced the results of this organization in...

that my wife and I

If I had to make changes to this organization, I would...

make sure that every single person involved with the organization is seen as a hero, and that Mr. Forest is commended for his patience, diligence, and support.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Quite well

How did you find this group?

A true blessing/miracle.

What, if any, change in your life has this group encouraged?

To not lose hope in people, and that I need to give back by supporting other veterans in need.

When was your last experience with this nonprofit?

2011

Role:  Client Served & Received Financial help.