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pwilliams1331

108 profile views
1 reviews

Review for SOS Children's Villages - USA, Inc., Washington, DC, USA

Rating: 1 stars  

I gave a donation to SOS Children's Villages four years ago. The next year my financial situation had changed and I didn't continue. I received a notice later thanking me very much for my on going donations! I called several times before I could speak to the person that was in charge of my account, and told them that I had not authorized use of my credit card! Needless to say, I was unhappy with this and told them to remove my information from their data base, which they said that they had.
I have never stopped getting mailings from them and just received a letter thanking me for my 2013 donation and asking me to donate again. I DID NOT DONATE LAST YEAR AND IF THEY TOOK IT OUT ON MY CREDIT CARD I AM MOST ANGRY. Their contact phone # has too many numbers in it and of course does not connect to anything . Forgive me if I sound suspicious , but this smells of Fraud or at best very bad management . i am continuing to try to make contact in person!
Patrick Williams

If I had to make changes to this organization, I would...

Have this 501-C3 audited

Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2014

Role:  Donor
SOS USA (Nonprofit Staff) wrote:

Thank you Mr. Williams for giving us the opportunity to address your concerns. This past week, we were able to speak with Mr. Williams to help clear up and resolve this issue and confirmed that, in fact, no additional charges have been made after his cancellation request. We take the trust given to us by our donors and the community very seriously and appreciate the opportunity to address any concerns. Our phone number is 1-888-SOS-4543 should anyone like to contact us.