Ways to make it better...
If I had to make changes to this organization, I would...
Respond to the vets that are Appling for membership. Either tell yes or no. When they don't reply, a person wonders if they wanted just your information....
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
When was your last experience with this nonprofit?