This group is doing such awesome things to support our troops and their families, and they are doing it SO WELL. OSOT is impressively well organized and amazingly responsive. They have perfected their practices to make sure they are sending troops the items they need most and only things they can really use. They are very careful with things like product expiration dates and create as little waste as possible. There is a standard practice in place but the organization is also able to respond to special needs in a very quick manner. They follow through and when they say they are going to do something, consider it done! I am continually impressed with the way everything is handled in this organization.