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mksantana

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1 reviews

Review for A Forever-Home Rescue Foundation, Inc., Chantilly, VA, USA

Rating: 1 stars  

They are great in getting you to adopt but they are horrible in returning a dog to them. I have been writing to them since 29 Jul 2013 to return my dog and have provided them with all the forms and information required.

They are completely ignoring me and not responding to my emails which I send every day and have been for the past two weeks. They don't seem to want to take the dog back and I am forced now to take him to a shelter.

If I had to make changes to this organization, I would...

Have them provide a list of members POC information or foster parents that you can return a dog to.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

Role:  Client Served

Unfortunately, we have to admit that this was the case. We had some issues with our volunteer who was handling animal returns. We have since made staffing changes and our return process runs much more smoothly now. We understand that there are circumstances that necessitate the return of an animal, and that having to make that choice can be extremely difficult. Hopefully, if you need to return your dog in the future, you'll find us much easier to deal with.