I have known the Picards for 12 years now and I just graduated from their bootcamp with my third service dog. Memphis is a mobility assistance/ PTSD support dog. All the staff are professional, very kind and compassionate. They always know how to match the right dog with the right person and I am very happy with my new dog. Lu Picard is an incredible woman and I admire her tremendously. Because I survived horrendous child abuse, I often feel very fragmented. Having the right dog has turned my life around and I can work and have a good social life. I also have a healing spiritual life and I now have moments of great joy. My name is Briana Bittel and my canine partner is Memphis.