October 26, 2012
Our NS dog was for our son with Aspergers. The dog was diagnosed with Epilepsy and Diabetes at 1 year old. North Star never paid for the first year of routine vet bills (per the contract), didn't pay the bill for our dog's specialist evaluation at 1 year and absolved themselves of anything to do with our dog, our son and our situation. $5,000 is A LOT of money to pay and have an organization have no responsibility for the outcome. NS refused to supply us with another dog, refused to pay any bills, and stopped replying to emails. Look elsewhere for help and have a lawyer if you go with NS.
When was your last experience with this nonprofit?
MY ROLE:Client Served