Ways to make it better...
If I had to make changes to this organization, I would...
Improve the year end record keeping so we got a complete statement of contributions for the year.
Was your donation impactful?
How likely is it that you would recommend that a friend donate to this group?
How likely are you to donate to this group again?
When was your last experience with this nonprofit?
What specific problem, purpose, priority, or project prompted your gift?
A specific appeal that is clear & concise.
Why did you make your donation at this time?
Because I understand & agree with the appeal.