I love the concept of the Playing for Change organization and have been interested and intrigued by the potential opportunity to support the work of the related Playing for Change Foundation. I had planned to give Christmas donation gifts to 10 members of my family this year. Although they included information for this type of donation on their website, I had many questions because the instructions were unclear. They did not respond to 2 e-mails. Then I went online to find a phone number, called and left a message. The phone call was not returned. I have also been trying to get information about the percentage of donations that actually goes to the targeted music programs. I cannot find this information anywhere. I do not understand how or why a legitimate organization can be so disorganized that it doesn't even respond to repeated e-mails and phone calls from potential donors. I will not be making a donation until I am clearer about how they function and know more about their financial status.