My Nonprofit Reviews
Review for In-Sync Exotics, Inc., Wylie, TX, USA
I had been very disappointed by the attitude of their staff while visiting this facility as well as the lack of recognition for donations made for their cause.
I've personally experienced the results of this organization in...
If I had to make changes to this organization, I would...
Train employees that all visitors are also donors and should be treated with respect and a simple thank you goes a long way. It isn't the size of the donation; it is the fact that someone took the time to offer assistance. YOU ARE WELCOME!
Dear PaintGal: I am saddened that your last visit to In-Sync Exotics (August 2011) did not meet your expectations. In-Sync Exotics is primarily staffed by volunteers and so it will be difficult to ascertain what transpired during your last visit. However, I want you to know I will address this issue with board, staff, and volunteers to ensure that we provide the best customer service to our visitors and donors alike. You are right, it isn't the size of the donation that counts—it’s people like you who contribute towards the care of over 60 exotic wild animals that matters to us. I think I speak for all of us by saying we would love to have you come out and visit the animals again--perhaps when the weather is a little cooler! If you would like to speak with me regarding your concerns, you are more than welcome to contact me at (972) 442-6888. Thank you! Regards, Vickey Keahey CEO & President of In-Sync Exotics