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JJSany

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1 reviews

Review for Hands of Hope Food Bank DBA for Empowering Parents Inc, Reno, NV, USA

Rating: 1 stars  

Disgusting place to volunteer for any length of time. Once a week should fulfill any desire to get out of the house and participate in the community. There's another great volunteers to socialize with.

This place needs new management! Elaine (the executive director) seems to always be a mental basket case. She yells, shows favoritism (as long as you agree with her every word your her pet), is a control freak, and can't seem to keep her religious views from taking over the place.

Paul, (Elaine's husband and president), never seems to want to take on the emotional crisis within the facility. It must be the husband thing to do!

This place is always in turmoil. Scrambling around like chickens with their heads cut off and yelling at volunteers for being that way. Most of the volunteers appear to be happy as long as they stay clear of management.

From what I understand, Elaine is the only paid employee. She makes money for being rude, disrespectful, hurtful, crying in despair, messing up accounts, and yelling at participants and volunteers? This is why I saw volunteers constantly walking out of the facility.

Oh...and don't forget to say, "thank you Elaine" when she tells you too or you'll get the evil eye!

I've personally experienced the results of this organization in...

volunteering there.

If I had to make changes to this organization, I would...

Get the board of directors involved. But, if you look, you can't get a hold of them either.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

No

What one change could this group make that would improve your volunteer experience?

Get new management.... new policies and procedures

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

Yes! That was the best part.

How did this volunteer experience make you feel?

Viborant in the beginning...used and abuse in the end.

When was your last experience with this nonprofit?

2011

Role:  Volunteer & Just about everything. They use your time wisely alright...out of compassion for the community, you want to do more. But in the end I felt like it was just for their personal gain.
paul121 (Nonprofit Staff) wrote:

I wanted to respond to your comments about your experience at Hands of Hope Food Bank. During the time you apparently were volunteering at our facility, Elaine was suffering from un-diagnosed Terminal Cancer. She had Cancer of the brain, chest and abdomen. This resulted in her diagnosis in September of 2011 and subsequent death in October of 2011. How much the Cancer in her brain affected your experience volunteering at our facility, I can not determine, but we have volunteers that have been here for 4 to 5 years, and continue to come on a daily/weekly basis. Please contact me at info@handsofhope.us if you would like to discuss this further. Paul Gademsky, President.