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Michele Hildebrand

Michele Hildebrand - charity reviews, charity ratings, best charities, best nonprofits, search nonprofits
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2 Reviews


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JEWISH VOICE MINISTRIES INTERNATIONAL
February 10, 2012

I left a review of Jewish Voice Ministries in August of 2011. The review was not a favorable one and I would like to amend that review at this time. I had an issue with an item I had ordered and experienced a delay in receiving my item and was not very well informed by the telephone staff, I did receive my Shofar and stand and they are both beautiful and of quality! Recently in January 2012 I received a package from JVM, inside was a larger Shofar than the one I ordered and a personal letter from the Director Of Public Relations Bill Mustard with his sincere apologies for both the delay in my order and how some staff had handled the problem! I am not amending this review because of the larger Shofar I received, but because in my frustration I believe that my review of JVM was far to harsh and because of Mr. Mustards kind words, Genesis 12:3 blessing, and his own faith in JVM. JVM gives tens of thousands of Jewish people medical and spiritual help. I will continue to support JVM as a partner and continue to watch their broadcast! My sincere apologies to JVM for my harsh past review! Thank you Mr Mustard for addressing my concern in such a kind and compassionate manner!

More feedback

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2012

MY ROLE:
Donor

Review from CharityNavigator
JEWISH VOICE MINISTRIES INTERNATIONAL
August 14, 2011

After watching The Jewish Voice on TBN I was moved by the health care crisis in Ethiopia. Jonathan Bernis was offering a shofar for I believe $50.00. I wanted both to help the cause and the shofar. I called Jewish Voice to place my order and was told for $25 more I could get the stand.. I was told it would take 4-6 weeks to arrive I put $75.00 on my husbands M.C, and told the representative to send me info that I would like to donate monthly. This was in early April.. In June I called and was told I'd be receiving my order within a week ..at the end of June I received a letter stating the stand was on back order but would be shipped out in a week.. in July I called and was told.. They didn't know what happened they would send it right away.. Early AUGUST.. I was told..no one was available to talk to me.. I asked for a supervisor, I was told they're wasn't anyone in the products dept. well... he magically appeared and I was told pretty much.. the SAME thing I have been told! My husband believes this is a scam and wants to call MC and the federal Trade commission.. This is really hard to do since GOD/Jesus/starving people with no health care etc. are used as a sales pitch! I have e-mailed Mr. Bernis and haven't yet gotten a response. Lesson learned.. I will be donating my money to Joyce Meyers!

The Great!

I've personally experienced the results of this organization in...

Do Not understand this...Not quite sure where the money goes! Festivals perhaps?

Ways to make it better...

If I had to make changes to this organization, I would...

Stop using the images of the impoverished to sell products you cannot deliver! I believe this is illegal!

MY ROLE:
Donor & called/emailed to get issue resolved.

Review from CharityNavigator