My Nonprofit Reviews
Review for Defenders of Wildlife, Washington, DC, USA
I use to love donating to this charity, but had questions regarding how they raise monies to protect the wolves and also their adopt a wolf cub program. It seems that there are countless mailings, and in my mind, I am thinking "what a waste of trees!" I donated every year until recent hard times have made it difficult for me to continue donating to my favorite charities as much as I have in the past. I notified them that I wanted to cancel my monthly donations in their Adopt a Wolf Cub Program. They complied. However two months after I opted out of the program, my credit card was charged for a monthly donation amount. I called them and asked AGAIN, to remove me from the program. After a month went by, my credit card was charged for another monthly donation. I went through all the phone numbers they list to try to connect with someone who would cancel my membership and monthly donations. I did end up with someone who assured me that the matter would effectively be taken care of. However, I constantly have to be on my guard, watching my credit card monthly statements to be sure that no more charges are being levied against my account. It's sad because I love animals and want to see the wolves protected. But to this date, the slaughter of wolves in Wyoming and Montana from airplanes is still being done, and I see no real effective action on the part of Defenders of Wildlife.
I've personally experienced the results of this organization in...
their office mismanagement. While they were courteous when I called to complain about the two unauthorized charges against my credit card, the fact is that I'm disappointed with the way the mishap was handled.
If I had to make changes to this organization, I would...
stop the continuous paper mailings and use e-mail to get the word out on this organization's mission. They offer all kinds of "gifts" to donors who subscribe or donate. Another waste of money. People who care and want to help our national wildlife don't really need a tee-shirt, an umbrella, a calendar, etc. for joining the organization. Money spent on "gifts" would be best spent by this organization on actual efforts to protect the animals they represent.